Healthcare Clinic Assistant - Administrator

Job summary

The post holder will assist in providing a comprehensive bookings management service for the diabetes service across Berkshire. The post holder will be the first point of contact with patients and carers, CCG personnel, acute trust personnel and external agencies regarding appointment bookings. The post holder will upload referrals, clinic preparation, photocopying and printing, booking of appointments and data inputting for diabetes specific audits as required.

Monday 8.30am - 5.15pm (8 hours 15 mins)

Tuesday 8.30am - 3.30pm (6 hours 30 mins)

Wednesday 8.30am - 5.15pm (8 hours 15 mins)

Thursday 8.30am - 5.15pm (8 hours 15 mins)

Friday 8.30am - 3. 30pm (6 hours 30 mins)

You will assist in developing and maintaining services provided to service users and contribute to the safe, efficient, and smooth running of the department including the provision of face-to-face Consultant Led Outpatient clinics. You will assist the clinical team in the assessment, monitoring of service users by and accurately recording and reporting.

We are looking for someone who is enthusiastic, with a warm personality and great people skills. You will need to be adaptable to change and be able to influence new ways of working.

The service now has its own dedicated Diabetes Consultant, so this is an exciting time for you to join our team as we are transforming the way that we deliver diabetes care.

Main duties of the job

Ideally with previous bookings experience you will support appointment bookings team bookings appointments for both our Consultant Led Outpatient Services and the provision of structured patient group education across Berkshire.

You will be the first point of contact with patients who require specialist appointments.

About us

Berkshire Healthcare NHS Foundation Trust isa specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Benefits of working for us include:

• Flexible working options to support work-life balance.
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave.
• Free parking across Trust sites