Job summary
Organisational Lead for Quality Improvement
1.0wte band 8b.
We are looking for an enthusiastic, highly motivated, and experienced improvement leader to take up the position of the organisational lead for the Quality Improvement within Berkshire Healthcare Trust's Central Quality Improvement (QI) team.
The role is dynamic and challenging and a key position within the Trust whose overarching goal is to drive forward and embed quality improvement in the organisation and its services.
Main duties of the job
- The post holder will be required to lead a central improvement team in effectively delivering on Trust quality improvement priorities through various programmes and projects which demonstrate improved outcomes for patients and services.
- The post holder will work collaboratively with other services and ensure Berkshire Healthcare is committed to creating a culture of rapid learning and continuous improvement; where people are trained, supported, empowered and expected to use and draw on the best evidence-based principles of both QI and improving quality.
- The post holder will work with the strategic and operational leads on the activities in relation to quality and service improvement. This will include attendance at a range of key executive, operational and strategic level meetings.
- We will support you to learn the skills you need to thrive in the role. We will offer you the training and development support you need to begin a fulfilling career. In return, you will need to be motivated, flexible and eager to learn.
- Quality Management Improvement System (QMIS) is Berkshire Healthcare's Trust-wide approach to daily continuous improvement. It is a common set of lean tools (e.g., status exchanges, improvement huddles, A3, visual management, scorecards, unit leadership team meetings, process observation/ confirmation and standard work) and behaviours that are being adopted in every service to make small but meaningful improvements.
About us
Berkshire Healthcare NHS Foundation Trust isa specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Benefits of working for us include:
- Flexible working options to support work-life balance.
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave.
- Free parking across Trust sites
Job description
Job responsibilities
The4 must haves for you to be considered for this role:
- A comprehensive understanding of quality improvement/ lean methodology
- A proven track record of line management experience
- An ability to support team members and others in understanding complex tools and lean skills.
- Excellent written and verbal communication skills and a proven ability to influence and persuade others
Berkshire Healthcare has a record of achievement and success that places us as one of the best performing Trusts in the country. We are rated Outstanding by the CQC, we have a history of strong financial performance and we have a highly skilled and engaged workforce. We aspire to be an outstanding organisation for everyone: our people, our patients, their families, and their carers. For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow.
If you recognise yourself in theserequirements,we recommend you apply today!
We are happy to answer any questions that you may have. Please dont hesitate to call the Director of QI and Transformation, Alison Durrands onalison.durrands@berkshire.nhs.uk or the Trust strategic head for QI, Mark Hinchcliffe on mark.hinchcliffe@berkshire.nhs.uk wholl be delighted to answer any questions you may have about the role.
Job description
Job responsibilities
The4 must haves for you to be considered for this role:
- A comprehensive understanding of quality improvement/ lean methodology
- A proven track record of line management experience
- An ability to support team members and others in understanding complex tools and lean skills.
- Excellent written and verbal communication skills and a proven ability to influence and persuade others
Berkshire Healthcare has a record of achievement and success that places us as one of the best performing Trusts in the country. We are rated Outstanding by the CQC, we have a history of strong financial performance and we have a highly skilled and engaged workforce. We aspire to be an outstanding organisation for everyone: our people, our patients, their families, and their carers. For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow.
If you recognise yourself in theserequirements,we recommend you apply today!
We are happy to answer any questions that you may have. Please dont hesitate to call the Director of QI and Transformation, Alison Durrands onalison.durrands@berkshire.nhs.uk or the Trust strategic head for QI, Mark Hinchcliffe on mark.hinchcliffe@berkshire.nhs.uk wholl be delighted to answer any questions you may have about the role.
Person Specification
Education/Qualifications/Training
Essential
- Master's degree in a health- related subject or equivalent experience.
- Evidence of on-going CPD
- Yellow belt CQI training/ equivalent
Desirable
- Coaching or mentoring training
- Green belt CQI training/ equivalent
Knowledge
Essential
- Proven ability to manage a financial budget
- Experience in managing teams and experience in managing staff performance within a service.
- Proven senior management experience.
- Extensive knowledge of QMIS/ lean QI methodology or equivalent.
- Experience of leading successful projects where CQI supported this success.
- Understanding the health inequalities issues and anti-racism platform and how these impact on QI delivery.
- Previous experience in methods of improvement and theories of change and experience using lean thinking, tools and approaches.
Knowledge, Skills and Abilities
Essential
- Ability to build relationships across all levels of staff including patients and carers.
- Excellent facilitation skills with proven ability in leading projects to deliver positive outcomes where there might be significant resistance to change.
- Advanced IT skills.
- Excellent interpersonal skills to enable delivery of highly complex, sensitive and contentious corporate messages.
- Excellent oral and written skills to communicate complex ideas and methods.
- Ability to identify, analyse, design and implement process improvement activities in complex settings.
- High level of organisational skills to manage and run medium / large scale and complex projects, timetables and implementations
- Ability to engage with a variety of stakeholders including patients and carers to promote the rationale for change and achieve buy in.
- Evidence of successful involvement of co-production in the CQI space.
Additional Requirements
Essential
- Ability to travel to multiple sites
- A high level of independence, drive and resilience for working in corporate team across the whole of the Trust
Desirable
Person Specification
Education/Qualifications/Training
Essential
- Master's degree in a health- related subject or equivalent experience.
- Evidence of on-going CPD
- Yellow belt CQI training/ equivalent
Desirable
- Coaching or mentoring training
- Green belt CQI training/ equivalent
Knowledge
Essential
- Proven ability to manage a financial budget
- Experience in managing teams and experience in managing staff performance within a service.
- Proven senior management experience.
- Extensive knowledge of QMIS/ lean QI methodology or equivalent.
- Experience of leading successful projects where CQI supported this success.
- Understanding the health inequalities issues and anti-racism platform and how these impact on QI delivery.
- Previous experience in methods of improvement and theories of change and experience using lean thinking, tools and approaches.
Knowledge, Skills and Abilities
Essential
- Ability to build relationships across all levels of staff including patients and carers.
- Excellent facilitation skills with proven ability in leading projects to deliver positive outcomes where there might be significant resistance to change.
- Advanced IT skills.
- Excellent interpersonal skills to enable delivery of highly complex, sensitive and contentious corporate messages.
- Excellent oral and written skills to communicate complex ideas and methods.
- Ability to identify, analyse, design and implement process improvement activities in complex settings.
- High level of organisational skills to manage and run medium / large scale and complex projects, timetables and implementations
- Ability to engage with a variety of stakeholders including patients and carers to promote the rationale for change and achieve buy in.
- Evidence of successful involvement of co-production in the CQI space.
Additional Requirements
Essential
- Ability to travel to multiple sites
- A high level of independence, drive and resilience for working in corporate team across the whole of the Trust
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
