Job summary
This post is only open to internal applicants of BHFT
An exciting opportunity has arisen to join the Administration Team for MSK CSS / IPASS (BLIS) in the role of a Band 5 Admin and Business Support Manager
This role is ideal for someone wishing to progress from a band 4 position and who would like the opportunity to develop their skill set.
The post is for 30.5 hours on a permanent contract, based at our Finchampstead Clinic, just outside of Wokingham. We are able to offer a mix of office / home working, but a strong presence on site at Finchampstead is key in this support role.
Main duties of the job
- To support and work alongside the Admin Manager and deputise in their absence.
- To support with the leadership in MSK CSS, alongside the Band 4 Admin Lead, inc supervision.
- To support with the Operational / Business aspects of our services, including meeting targets and adhering to policies and procedures.
- To work with the wider Management Team across our services, ensuring a supportive and robust Management system is in place.
- To Support the Admin Band 4 Leads in a supervisory capacity.
About us
Berkshire Healthcare NHS Foundation Trust isa specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Benefits of working for us include:
- Flexible working options to support work-life balance.
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave.
- Free parking across Trust sites
Job description
Job responsibilities
The must haves for this role:
- Ability to Manage, support, and work well within a team.
- Excellent communication skills
- Multitask and provide senior support across different areas within our 3 services
- Show flexibility, compassion and understanding to develop our staff, services and better the patient experience.
If youre someone who shares our passion for excellence and care, join us and lets be outstanding together.
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Gemma Myers on 0118 9046 120 or email: Gemma.Myers@berkshire.nhs.uk wholl be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Job description
Job responsibilities
The must haves for this role:
- Ability to Manage, support, and work well within a team.
- Excellent communication skills
- Multitask and provide senior support across different areas within our 3 services
- Show flexibility, compassion and understanding to develop our staff, services and better the patient experience.
If youre someone who shares our passion for excellence and care, join us and lets be outstanding together.
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Gemma Myers on 0118 9046 120 or email: Gemma.Myers@berkshire.nhs.uk wholl be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Person Specification
Education/Qualifications
Essential
- Degree or equivalent qualification or demonstrable level of knowledge in a relevant discipline
Desirable
- Business or Administrative qualification (NVQ 4 in Business & Administration or equivalent) or equivalent relevant knowledge.
Previous Experience
Essential
- Excellent knowledge and experience of using a variety of IT packages (such as MS Office) and other electronic systems (RiO, ESR, Dragon Software, etc.)
- Demonstrable experience of coordinating administrative processes within a busy office and/or care environment.
- Experience of managing data for performance and reporting purposes
Desirable
- Experience of supervision of staff including performance and absence management.
Knowledge & Skills
Essential
- Advanced keyboard skills ensuring a high level of concentration, accuracy and speed
- Excellent organisational and skills with ability to plan and prioritise workload
- Ability to produce professional documentation to a high standard
- Ability to empathise, be supportive and sensitive to the needs of others
- Work effectively within a team and manage others' workload
- Able to communicate with a wide range of stakeholders - patients, public, clinical and managerial, both written and verbal
- Ability to embrace and quickly adapt to new technologies and new ways of working
- Ability to effectively prioritise and manage a varied and demanding workload to meet urgent deadlines
Desirable
- Ability to use a practical problem solving approach in everyday situations
Additional Requirements
Essential
- Ability and willingness to travel independently between locations when required
Person Specification
Education/Qualifications
Essential
- Degree or equivalent qualification or demonstrable level of knowledge in a relevant discipline
Desirable
- Business or Administrative qualification (NVQ 4 in Business & Administration or equivalent) or equivalent relevant knowledge.
Previous Experience
Essential
- Excellent knowledge and experience of using a variety of IT packages (such as MS Office) and other electronic systems (RiO, ESR, Dragon Software, etc.)
- Demonstrable experience of coordinating administrative processes within a busy office and/or care environment.
- Experience of managing data for performance and reporting purposes
Desirable
- Experience of supervision of staff including performance and absence management.
Knowledge & Skills
Essential
- Advanced keyboard skills ensuring a high level of concentration, accuracy and speed
- Excellent organisational and skills with ability to plan and prioritise workload
- Ability to produce professional documentation to a high standard
- Ability to empathise, be supportive and sensitive to the needs of others
- Work effectively within a team and manage others' workload
- Able to communicate with a wide range of stakeholders - patients, public, clinical and managerial, both written and verbal
- Ability to embrace and quickly adapt to new technologies and new ways of working
- Ability to effectively prioritise and manage a varied and demanding workload to meet urgent deadlines
Desirable
- Ability to use a practical problem solving approach in everyday situations
Additional Requirements
Essential
- Ability and willingness to travel independently between locations when required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
