Job summary
Working in a small friendly Team that provides training to a diverse range of Clinical, Admin and Managerial staff from a spectrum of over 88 clinical services across the Berkshire area (from Newbury to Slough). The primary patient system is Rio and the team also train a range of other systems and technologies.
This role brings the opportunity to join a supportive team responsible for the design and delivery of highly engaging training across Berkshire Healthcare, including experience working in a project environment. Trainers enjoy the opportunity to work with a people from a diverse range of services across the Berkshire area as well as a varied routine where every day is different.
Willing to undertake relevant training, you'll have excellent presentation and communication skills and experience helping others learn and develop their skills.
Main duties of the job
Main duties of the job
Some of the general responsibilities include:
- Developing expertise on the systems, people who use them and their processes.
- Deliver training on Rio and clinical systems.
- Create training session design, guides and support materials and working with other IM&T workstreams.
- Adapting your work schedule around locations and times services are available - during projects this may include some evening or weekend work to support ward training/ support.
- Supporting staff in their work environment with new technologies
Working pattern
Training sessions are usually scheduled between 9am-5pm hours and may involve some travel to sites and setup where required with hybrid working from home and on site. Occasionally during projects, working times may need to be varied to meet service need.
Work base -Bracknell - London House, London Road, Bracknell, Berkshire, RG12 2UT, although the role is currently predominantly working from home.
About us
Berkshire Healthcare NHS Foundation Trust isa specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solution
We welcome people who share these values to come and work for us.
Benefits of working for us include:
- Flexible working options to support work-life balance.
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave.
- Free parking across Trust sites
Job description
Job responsibilities
The 4 "must haves" for you to be considered for this role?
Strongpresentation,communicationandinfluencingskills
Experience ofhelping or supporting othersto develop their skills and capability
Enthusiasticabout technology
Organised approach- planning, working with others, building your knowledge, and understanding and practicing so you can deliver in a professional way.
Job description
Job responsibilities
The 4 "must haves" for you to be considered for this role?
Strongpresentation,communicationandinfluencingskills
Experience ofhelping or supporting othersto develop their skills and capability
Enthusiasticabout technology
Organised approach- planning, working with others, building your knowledge, and understanding and practicing so you can deliver in a professional way.
Person Specification
Education/Qualifications
Essential
- Presentation skills, communication skills course or equivalent experience
- Evidence of high level of professional and personal development
- Relevant degree plus additional specialist knowledge acquired through experiences/courses to post graduate diploma level, or equivalent relevant specialist experience
Training
Essential
- Training qualification, such as TAP Qualified or experience in teaching, supervising or coaching others
Desirable
- 2 years' experience working in a training function
- RiO Training Accreditation (Train-the-trainer)
Previous Experience
Essential
- Minimum of 3 years' experience in the use of electronic systems in the workplace including Microsoft Office Applications
- Experience designing and producing training or support materials (sample material will be expected for review at interview)
- Experience independently planning and organising a broad range of complex activities including formulating work schedules/plans and priorities on a frequent basis.
- Self-motivated with ability to work on own initiative and with the minimum of supervision
Desirable
- At least 2 years' experience of working with clinical systems and technologies in the healthcare sector
- Design and create e-learning based courses
- Minimum of 2 years' experience in NHS organisations
- Experience of exercising judgement to solve operational problems where the answers are not apparent.
Knowledge, Skills & Abilities
Essential
- High standard of effective written communication - clear, well presented and engaging
- Experience providing frequent help and support to a diverse range of people
- Experience identifying and meeting customer/ client requirements
- Strong attention to detail and accuracy, but able to manage the production of deliverables to agreed deadlines and act under pressure.
- Confidence and enthusiasm
- Commitment to finding new ways of working, including exploiting emerging learning technologies and approaches
Desirable
- Knowledge of NHS Data and Information
Additional Requirements
Essential
- Ability to travel to multiple sites and adjust working patterns to meet the needs of the service
- Manual dexterity and advanced keyboard and mouse skills
- Experience using a VDU for long periods, with frequent requirement for sitting and standing for a proportion of the working time
- Focused concentration and multi-tasking for prolonged periods on a daily basis
- Emotional effort - Dealing with users, clinicians and Senior staff, developing relationships and solving conflict of staff
Desirable
- Full Driving Licence - Car Driver/Car Owner Willing to drive between sites as required.
Person Specification
Education/Qualifications
Essential
- Presentation skills, communication skills course or equivalent experience
- Evidence of high level of professional and personal development
- Relevant degree plus additional specialist knowledge acquired through experiences/courses to post graduate diploma level, or equivalent relevant specialist experience
Training
Essential
- Training qualification, such as TAP Qualified or experience in teaching, supervising or coaching others
Desirable
- 2 years' experience working in a training function
- RiO Training Accreditation (Train-the-trainer)
Previous Experience
Essential
- Minimum of 3 years' experience in the use of electronic systems in the workplace including Microsoft Office Applications
- Experience designing and producing training or support materials (sample material will be expected for review at interview)
- Experience independently planning and organising a broad range of complex activities including formulating work schedules/plans and priorities on a frequent basis.
- Self-motivated with ability to work on own initiative and with the minimum of supervision
Desirable
- At least 2 years' experience of working with clinical systems and technologies in the healthcare sector
- Design and create e-learning based courses
- Minimum of 2 years' experience in NHS organisations
- Experience of exercising judgement to solve operational problems where the answers are not apparent.
Knowledge, Skills & Abilities
Essential
- High standard of effective written communication - clear, well presented and engaging
- Experience providing frequent help and support to a diverse range of people
- Experience identifying and meeting customer/ client requirements
- Strong attention to detail and accuracy, but able to manage the production of deliverables to agreed deadlines and act under pressure.
- Confidence and enthusiasm
- Commitment to finding new ways of working, including exploiting emerging learning technologies and approaches
Desirable
- Knowledge of NHS Data and Information
Additional Requirements
Essential
- Ability to travel to multiple sites and adjust working patterns to meet the needs of the service
- Manual dexterity and advanced keyboard and mouse skills
- Experience using a VDU for long periods, with frequent requirement for sitting and standing for a proportion of the working time
- Focused concentration and multi-tasking for prolonged periods on a daily basis
- Emotional effort - Dealing with users, clinicians and Senior staff, developing relationships and solving conflict of staff
Desirable
- Full Driving Licence - Car Driver/Car Owner Willing to drive between sites as required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
