Job summary
Interview will be held on 10th October 2023
Are you an experienced Administrator looking for a new challenge within a growing Neurodiversity team? Are you looking for a role that can offer flexible working whilst also paying HCAS?
Due to new investment the Neurodiversity team is growing, creating a great opportunity for us to bring some new Administrators in to the team.
Based at Erlegh House, Reading, we are a friendly and supportive service, who are passionate and forward thinking about neurodiversity. We are looking for people who share our values and who are real team players to come and join us.
In the role you will have the opportunity to gain experience working across both the Autism Assessment Team and the ADHD team. You will ensure to provide the required administrative support to ensure that clinical services are delivered efficiently, and children, young people and families receive a seamless and timely service.
We are committed to the development of our staff and can offer a number of courses and inhouse training programmes to boost your skillset.
The service operates 9-5, Monday to Friday and we can offer a hybrid working model. We are open to applications from those looking for both full and part time work.
This is an exciting opportunity to work for a Trust committed to workplace wellbeing and to making Berkshire Healthcare a great place to work for everyone.
Main duties of the job
- To support the effective operation of theNeurodiversity Service, ensuring that administrative and data functions are delivered and run smoothly for the service
- Act as a central point of contact for families and professionals, maintaining effective communication channels across the service, including procedures for answering telephones and taking messages and monitoring and responding to emails
- Foster and maintain relationships with families and professionals
- Assist the team in the development and maintenance of efficient and effective procedures
- Arrange individual and multidisciplinary appointments for service users and the associated logging,confirmationsand other necessary activities
- Ensure efficient and accurate data is recorded on all electronic systems, in particular RiO electronic records, which conforms to necessary policies, processes and protocols
- Format/type/send outconfidential correspondence, reports and other documentation to a high standard within an agreed timescale using software packages
- Providegeneral administrativesupport, including diary management of clinics
- Support the activities and work of theTeam Leads, Service Lead and Business Support Manageras and when required
- Assist in the collection, processing and presentation of data as needed to support service leads and managers
About us
Berkshire Healthcare NHS Foundation Trust isa specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Benefits of working for us include:
- Flexible working options to support work-life balance.
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave.
- Free parking across Trust sites
Job description
Job responsibilities
The must haves for this role:
- A basic level of administration knowledge
- Previous experience of working in an office and/or customer care environment
- Strong IT skills and the ability to navigate around various systems and software packages (such as outlook, databases, MS office and the internet)
If youre someone who shares our passion for excellence and care, join us and lets be outstanding together.
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Vicky Kennedy on 0118 904 6355 or email Victoria.Kennedy@berkshire.nhs.uk wholl be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Job description
Job responsibilities
The must haves for this role:
- A basic level of administration knowledge
- Previous experience of working in an office and/or customer care environment
- Strong IT skills and the ability to navigate around various systems and software packages (such as outlook, databases, MS office and the internet)
If youre someone who shares our passion for excellence and care, join us and lets be outstanding together.
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Vicky Kennedy on 0118 904 6355 or email Victoria.Kennedy@berkshire.nhs.uk wholl be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Person Specification
Education/Qualifications/Training
Essential
- Basic level of healthcare administration knowledge
- NVQ 3 or equivalent qualification/experience
Continuous Professional Development
Essential
- Previous knowledge and experience of working in an office and/or customer care environment
- Knowledge and experience of software programmes/packages and a full range of administrative functions and duties (including taking minutes and noting actions)
Previous Experience
Essential
- Good interpersonal, communication, observation, and reporting skills
- Ability to work effectively in a team, work on own initiative, work unsupervised and manage own workload
Knowledge, Skills & Abilities
Essential
- Good/advanced IT skills and the ability to navigate around various systems and software packages (such as outlook, databases, MS office and the internet)
Additional Requirements
Essential
- Car owner/driver and possess full UK driver's license or evidence of ability to travel to designated base and other sites
Person Specification
Education/Qualifications/Training
Essential
- Basic level of healthcare administration knowledge
- NVQ 3 or equivalent qualification/experience
Continuous Professional Development
Essential
- Previous knowledge and experience of working in an office and/or customer care environment
- Knowledge and experience of software programmes/packages and a full range of administrative functions and duties (including taking minutes and noting actions)
Previous Experience
Essential
- Good interpersonal, communication, observation, and reporting skills
- Ability to work effectively in a team, work on own initiative, work unsupervised and manage own workload
Knowledge, Skills & Abilities
Essential
- Good/advanced IT skills and the ability to navigate around various systems and software packages (such as outlook, databases, MS office and the internet)
Additional Requirements
Essential
- Car owner/driver and possess full UK driver's license or evidence of ability to travel to designated base and other sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
