Berkshire Healthcare Foundation Trust

Community Nursing Administrator

Information:

This job is now closed

Job summary

Looking for a new challenge and a chance to work in the NHS, making a difference in your community? Looking for a job role that allows you to use administration and secretarial skills to support Community Nursing professionals? Why not consider working in support services, providing support and back up to front line clinical staff?

Here in the Community Nursing administration team, we are looking for someone with proven administrative and secretarial skills. Are you confident in your communication style? Are you a puzzler and problem solver and able see a task through to completion? Having a positive and flexible approach to work would be an advantage and knowing how to prioritise workload and be organised is essential. It is important that you foster a strong sense of accountability and demonstrate a good level of detail in your work. The main emphasis of the role will be providing administrative support to our Triage Service supporting the health professionals with call-handling responsibilities.

If you have recent administrative experience and a good working knowledge of Microsoft Office software packages - Word, Excel, Teams and Power Point, then apply today! Previous experience of working in the NHS is valuable, but not essential. If you would like to come in and have an informal chat about the role, we are very happy to set this up.

If you recognise yourself in these requirements, we recommend you apply today!

Main duties of the job

  • To provide efficient administrative and clerical support, including booking meetings, agenda distribution, meeting minute taking, booking training courses and actioning of voicemail and email messages.
  • Work alongside Community Nursing Staff to deliver administrative support to the Triage service. To use the Patient records database system (Rio) for inputting GP referrals, Care information, uploading documents, scanning documents, and updating case notes for all incoming phone calls/referrals via the health hubs and directly from external sources to the Community Nursing Teams.
  • Collate and distribute the daily Triage tracking spreadsheets to relevant teams.

The6 "must haves" for you to be considered for this role:

  • Ability to communicate effectively with all levels in the organisation
  • To be able to problem solve and use own initiative
  • Good organisational skills, including time management and ability to prioritise
  • Ability to work within a team but able to work alone when required
  • A high level of accuracy and attention to detail is paramount
  • A full driving licence to drive in the UK and access to a vehicle on a daily basis

About us

For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow. Some of the benefits of joining our team:

  • Salary ranging from£22,816to £24,336 per annum
  • Flexible working opportunities and a strong emphasis on your work, life balance
  • Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
  • Excellent learning and development opportunities
  • Salary sacrifice scheme for a new car
  • Generous maternity, paternity and adoption leave for eligible staff
  • Advanced IT enablement and support
  • Confidential telephone care service providing independent support and advice for staff.
  • And so much more

Details

Date posted

24 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

371-CHS066

Job locations

Community Nursing West Berkshire

Thatcham

RG18 3HR


Job description

Job responsibilities

Please see attached job description for more information about this role and working at Berkshire Healthcare NHS Foundation Trust.

Job description

Job responsibilities

Please see attached job description for more information about this role and working at Berkshire Healthcare NHS Foundation Trust.

Person Specification

Education/Qualifications/Training

Essential

  • Educated to GCSE level grade C in Maths and English or Equivalent
  • NVQ level 3 or equivalent
  • Trained and competent to use the following software: Word, Excel, Outlook, Powerpoint
  • Ability to use the internet Willing to undertake further professional development

Previous Experience

Desirable

  • Working in the NHS

Additional Requirements Technical Competence

Essential

  • Hold a current licence to drive in the UK and have use of a own car for work purposes
  • Able to work flexibly across service area to enhance quality of service provision
  • A degree of agility and the ability to manoeuvre light to moderate loads
  • Able to work bank holidays, weekends and unsocial hours 08.00hrs - 20.00 hrs 365 days per year, to meet service needs

Previous Experience

Essential

  • Working in an office environment in an administrative/secretarial role

Knowledge, Skills & Abilitie

Essential

  • Ability to communicate effectively at all levels in the organisation
  • Ability to work flexibly according to the needs of the job
  • Good numeracy skills
  • Ability to work within a team but able to work alone when required
  • To be able to problem solve and use own initiative
  • Demonstrate a professional approach to work
  • Good organisational skills, including time management and ability to prioritise
  • Ability to demonstrate customer care skills
  • Tact and diplomacy
Person Specification

Education/Qualifications/Training

Essential

  • Educated to GCSE level grade C in Maths and English or Equivalent
  • NVQ level 3 or equivalent
  • Trained and competent to use the following software: Word, Excel, Outlook, Powerpoint
  • Ability to use the internet Willing to undertake further professional development

Previous Experience

Desirable

  • Working in the NHS

Additional Requirements Technical Competence

Essential

  • Hold a current licence to drive in the UK and have use of a own car for work purposes
  • Able to work flexibly across service area to enhance quality of service provision
  • A degree of agility and the ability to manoeuvre light to moderate loads
  • Able to work bank holidays, weekends and unsocial hours 08.00hrs - 20.00 hrs 365 days per year, to meet service needs

Previous Experience

Essential

  • Working in an office environment in an administrative/secretarial role

Knowledge, Skills & Abilitie

Essential

  • Ability to communicate effectively at all levels in the organisation
  • Ability to work flexibly according to the needs of the job
  • Good numeracy skills
  • Ability to work within a team but able to work alone when required
  • To be able to problem solve and use own initiative
  • Demonstrate a professional approach to work
  • Good organisational skills, including time management and ability to prioritise
  • Ability to demonstrate customer care skills
  • Tact and diplomacy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

Community Nursing West Berkshire

Thatcham

RG18 3HR


Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

Community Nursing West Berkshire

Thatcham

RG18 3HR


Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Administrator

Alison Morgan

alison.morgan@berkshire.nhs.uk

07880500375

Details

Date posted

24 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

371-CHS066

Job locations

Community Nursing West Berkshire

Thatcham

RG18 3HR


Supporting documents

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