Job summary
This is a fantastic opportunity to join our Temporary Staffing Team. Temporary Staffing includes any staff that do not hold a substantive contract with the Trust or staff working outside of their substantive contracted hours. This can be through additional work, ad hoc shifts, or on a longer-term placement.
The Temporary Staffing Team oversees the delivery and performance of the Bank contract with NHSP, and our agency suppliers.
This exciting opportunity offer hybrid working model which includes agile/home working.
Main duties of the job
You would be the first point of contact for our bank provider, NHS Professionals (NHSP), and to engage, communicate and work closely with line managers and staff members across all divisions and staff groups, signposting and responding on a variety of aspects of temporary staffing.
You would be responsibility for collating and analysing daily unfilled shift and NHS Reservist reports, working collaboratively with NHSP to ensure safe staffing levels are achieved, escalating as appropriate any unmitigated risks.
About us
Berkshire Healthcare NHS Foundation Trust isa specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Benefits of working for us include:
- Flexible working options to support work-life balance.
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave.
- Free parking across Trust sites
Job description
Job responsibilities
The must haves for this role:
- NVQ Level 4 or equivalent qualification/experience
- Previous knowledge and experience of working in a busy office and/or customer care environment, undertaking a full range of administrative duties
- Appropriate IT/Computer qualification or equivalent knowledge
- Ability to work to a high level of detail and accuracy
If youre someone who shares our passion for excellence and care, join us and lets be outstanding together.
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Natalie Dance on 01344415600 or email: Natalie.Dance@berkshire.nhs.uk wholl be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Job description
Job responsibilities
The must haves for this role:
- NVQ Level 4 or equivalent qualification/experience
- Previous knowledge and experience of working in a busy office and/or customer care environment, undertaking a full range of administrative duties
- Appropriate IT/Computer qualification or equivalent knowledge
- Ability to work to a high level of detail and accuracy
If youre someone who shares our passion for excellence and care, join us and lets be outstanding together.
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Natalie Dance on 01344415600 or email: Natalie.Dance@berkshire.nhs.uk wholl be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Person Specification
Education & Qualifications
Essential
- NVQ Level 4 or equivalent qualification/experience
- Previous knowledge and experience of working in a busy office and/or customer care environment, undertaking a full range of administrative duties.
- Appropriate IT/Computer qualification or equivalent knowledge and experience of using a variety of software programmes/packages
Knowledge, Skills & Abilities
Essential
- Experience of working in a busy team
- Experience of working with multiple stakeholders to facilitate a smooth and effective staffing service
- Knowledge of the health sector labour market and challenges faced in the recruitment of healthcare professionals
- Confidence to discuss sensitive issues and address concerns
- Ability to work independently and as a team player as and when necessary
- Knowledge of data protection, information governance and records management
- Good interpersonal, communication and reporting skills
- Good IT skills, with an ability to navigate around various systems and software packages, such as Outlook, MS Office, the internet and databases
- Strong organisational and planning skills with the ability to reprioritise own work and that of others to ensure tasks are delivered on time
- Experience of working in a temporary staffing function
- Confident and able to gain trust and co-operation of staff and working across agencies
Desirable
- Experience of recruitment and/or HR processes and procedures
- Understanding of the clinical challenges faced by NHS staff
- Ability to work to a high level of detail and accuracy
Person Specification
Education & Qualifications
Essential
- NVQ Level 4 or equivalent qualification/experience
- Previous knowledge and experience of working in a busy office and/or customer care environment, undertaking a full range of administrative duties.
- Appropriate IT/Computer qualification or equivalent knowledge and experience of using a variety of software programmes/packages
Knowledge, Skills & Abilities
Essential
- Experience of working in a busy team
- Experience of working with multiple stakeholders to facilitate a smooth and effective staffing service
- Knowledge of the health sector labour market and challenges faced in the recruitment of healthcare professionals
- Confidence to discuss sensitive issues and address concerns
- Ability to work independently and as a team player as and when necessary
- Knowledge of data protection, information governance and records management
- Good interpersonal, communication and reporting skills
- Good IT skills, with an ability to navigate around various systems and software packages, such as Outlook, MS Office, the internet and databases
- Strong organisational and planning skills with the ability to reprioritise own work and that of others to ensure tasks are delivered on time
- Experience of working in a temporary staffing function
- Confident and able to gain trust and co-operation of staff and working across agencies
Desirable
- Experience of recruitment and/or HR processes and procedures
- Understanding of the clinical challenges faced by NHS staff
- Ability to work to a high level of detail and accuracy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
