Job summary
We are looking for a WAM Community Nursing Team Administrator to join our CQC rated 'Outstanding' Trust. As a Community Nursing Team Administrator, you will support the Community Nursing service deliver care to people in their own homes by providing effective administrative and secretarial support to the team. We offer a supportive environment with opportunities for further development.
Main duties of the job
- Support the effective operation of the Community Nursing Service by providing organisational, administrative, and secretarial support to the team.
- Be the first port of call for any IT issues within departments.
- Liaise effectively and professionally with all levels of staff, external organisations, and the public, dealing with confidential information in an appropriate manner.
- Attend designated meetings where the information may be complex and sensitive, taking, and transcribing minutes. Distribute information prior to and after meetings in a timely way.
The "must haves" for this role:
- Excellent interpersonal and communication skills
- Good IT skills, with the ability to navigate around various systems
- Work effectively in a team and independently, using initiative
About us
Berkshire Healthcare NHS Foundation Trust isa specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
The trust employs almost 5,000 people over more than 100 sites and community settings across Windsor & Maidenhead, Slough, Bracknell Forest, Wokingham, Reading and West Berkshire.
These are the values that we live by at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Benefits of working for us include:
- Flexible working options to support work-life balance.
- 27 days' annual leave rising with service + opportunity to buy and sell leave.
- Generous NHS pension scheme - 20.68% employer contribution
- Excellent learning and career development opportunities
- Advanced IT enablement
- 'Cycle to Work' and car leasing scheme
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants via the Blue Light Card
- Staff networks for race, diversity, disabilities and more to support equality
- Generous maternity, paternity and adoption leave and access to our three staff nurseries.
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Berkshire Healthcare NHS Foundation Trust.
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Berkshire Healthcare NHS Foundation Trust.
Person Specification
Education/Qualifications
Essential
- Educated to GCSE or equivalent including English
- NVQ2 or equivalent qualification/ experience
Continued Professional Development
Essential
- Knowledge of administration and/or office procedures and evidence of Continuing Professional Development (CPD)
Previous Experience
Essential
- ECDL (European Computer Driving License) or equivalent knowledge and experience of using a variety of software programmes/packages
- Previous knowledge and experience of working in a busy office and/or customer care environment, undertaking a full range of administrative duties and supervising the work of others
- Previous experience working in a healthcare setting
Knowledge, Skills & Abilities
Essential
- Good interpersonal, communication and reporting skills
- Ability to empathise, be supportive and sensitive to the needs of others
- Ability to use a practical problem-solving approach in everyday situations
- Ability to work as part of a team
- Ability to work independently
- Ability to prioritise and manage own workload
- Good IT skills, with an ability to navigate around various systems and software packages, such as Outlook, MS Office, the internet and databases
- Ability to work effectively in a team, demonstrating accountability for own work and an ability to work on own initiative.
- Strong organisational and planning skills with the ability to reprioritise own work and that of others to ensure tasks are delivered on time
Additional Requirements
Essential
- Ability to work flexibly as required, with the ability to travel independently between locations to fulfil the requirements of the post
- Be a car driver
- The post requires a degree of agility and the ability to carry light to moderate loads
Person Specification
Education/Qualifications
Essential
- Educated to GCSE or equivalent including English
- NVQ2 or equivalent qualification/ experience
Continued Professional Development
Essential
- Knowledge of administration and/or office procedures and evidence of Continuing Professional Development (CPD)
Previous Experience
Essential
- ECDL (European Computer Driving License) or equivalent knowledge and experience of using a variety of software programmes/packages
- Previous knowledge and experience of working in a busy office and/or customer care environment, undertaking a full range of administrative duties and supervising the work of others
- Previous experience working in a healthcare setting
Knowledge, Skills & Abilities
Essential
- Good interpersonal, communication and reporting skills
- Ability to empathise, be supportive and sensitive to the needs of others
- Ability to use a practical problem-solving approach in everyday situations
- Ability to work as part of a team
- Ability to work independently
- Ability to prioritise and manage own workload
- Good IT skills, with an ability to navigate around various systems and software packages, such as Outlook, MS Office, the internet and databases
- Ability to work effectively in a team, demonstrating accountability for own work and an ability to work on own initiative.
- Strong organisational and planning skills with the ability to reprioritise own work and that of others to ensure tasks are delivered on time
Additional Requirements
Essential
- Ability to work flexibly as required, with the ability to travel independently between locations to fulfil the requirements of the post
- Be a car driver
- The post requires a degree of agility and the ability to carry light to moderate loads
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
