Job summary
This will be an exciting and challenging role that will support the Quality and Governance agenda for Berkshire Healthcare Mental Health services with a primary focus on Specialist Services ensuring the governance, patient safety and quality processes and structures of the services are robust and compliant.
The post holder will be expected to be an excellent communicator both verbally and in writing to provide information and advice to a wide range of internal and external stakeholders, including some or all of the following:
- Berkshire Healthcare Foundation Trust Executives, Directors and Staff
- Service Users, carers and their families.
- Care Quality Commission (through the Clinical Director and Director of Nursing) and other external organisations.
This Governance role includes the co-ordination and management of investigations, complaints, and quality control and cover the following:
- Formal Investigations
- Serious Incidents requiring investigation
- Coordination of consistent processes
- Overseeing Datix and establishing themes
- Risk management
- Developing, embedding and monitoring action plans, and coordinating learning events.
- Co-ordination of CQC Standards
- Oversight of NICE guidelines
Main duties of the job
This position will ensure that all aspects of governance are addressed and will lead a culture of QI, service development and continual learning from patient safety information and data. The post holder will assist in establishing systems that ensure that statutory duties for reporting compliance across the range of activities are fulfilled.
The Governance Lead will support and liaise with the central patient safety team to coordinate investigations within the Specialist Mental Health services, quality and CQC standards and NICE guidelines. They will undertake the most complex investigations and support the clinicians undertaking other investigations developing the skills of the team.
The post holder will be expected to have prior experience in a quality improvement and governance role, be an excellent communicator both verbally and in writing to provide information and advice to a wide range of internal and external stakeholders.
The post holder will work closely with, and be supported by, both the Clinical Director and the Service Director for the portfolio and will play a leading role ensuring that governance and safety are embedded in practice throughout the portfolio.
About us
Berkshire Healthcare NHS Foundation Trust isa specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
The trust employs almost 5,000 people over more than 100 sites and community settings across Windsor & Maidenhead, Slough, Bracknell Forest, Wokingham, Reading and West Berkshire.
As an inclusive employer, we value diversity and are proud to be a Stonewall 100 Top Employer. Whatever your background or individual needs, at Berkshire Healthcare you'll be supported by friendly and professional managers to succeed.
These are the values that we live by at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Job description
Job responsibilities
Benefits of working for us include:
- Flexible working options to support work-life balance.
- 27 days annual leave rising with service + opportunity to buy and sell leave
- Generous NHS pension scheme 20.68% employer contribution
- Excellent learning and career development opportunities
- Advanced IT enablement
- Cycle to Work and car leasing scheme
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants via the Blue Light Card
- Staff networks for race, diversity, disabilities and more to support equality
- Generous maternity, paternity and adoption leave and access to our three staff nurseries
The must haves for you to be considered for this role:
If youre someone who shares our passion for excellence and care, join us and lets be outstanding together.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Job description
Job responsibilities
Benefits of working for us include:
- Flexible working options to support work-life balance.
- 27 days annual leave rising with service + opportunity to buy and sell leave
- Generous NHS pension scheme 20.68% employer contribution
- Excellent learning and career development opportunities
- Advanced IT enablement
- Cycle to Work and car leasing scheme
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants via the Blue Light Card
- Staff networks for race, diversity, disabilities and more to support equality
- Generous maternity, paternity and adoption leave and access to our three staff nurseries
The must haves for you to be considered for this role:
If youre someone who shares our passion for excellence and care, join us and lets be outstanding together.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Person Specification
Education/Qualifications/Training
Essential
- Educated to degree level or equivalent Management qualification or equivalent management experience
- Broad knowledge of NHS
- Masters in health/social care or equivalent
- Qualification/experience as well as evidence of CPD
Desirable
- Formal management/leadership qualification DMS, CMS etc or equivalent experience
Continuous Professional Development
Essential
- Evidence of relevant continual professional development in management
Previous Experience
Essential
- At least 3 years management or clinical leadership experience
Knowledge, Skills & Abilities
Essential
- External stakeholder management & Communication
- Able to positively influence others and politically astute
- Evidence of implementing innovative solutions in partnership with staff, designed to improve services
- Demonstrable experience of effective partnership working with other organisations at a senior level
- Ability to effectively challenge stakeholders while maintaining effective relationships
- Grasp of relevant legislation and guidance e.g. NHS Plan, Mental Health legislation
- Good IT skills with the ability to navigate around various systems and software packages such as RiO, outlook, databases, MS Office and the internet.
- Evidence of a readiness to embrace new technology
- Ensure data is well presented ready for internal and external stakeholders
- Experience of implementing change from a national and local health or social care change agenda that impacts across services and professions
- Experience of managing complex situations concerning safeguarding, risk management and investigations
- Experience of working effectively in a multi-disciplinary team and multi-agency environment
- Represent the Directorate at a Senior level
- Ability to regulate emotional response
- Able to self-organise with competing demands and a fast pace of work
- Comfortable with ambiguity
- Commitment to resolving personal conflict
- Self-aware with insights into the strengths and development needs of self and others
- Optimistic and collaborative leadership style
- Attentive to staff
- Able to enable and facilitate change
Additional Requirements
Essential
- Car owner/driver and possesses full UK driver's licence or evidence of ability to travel to designated base and other sites.
Person Specification
Education/Qualifications/Training
Essential
- Educated to degree level or equivalent Management qualification or equivalent management experience
- Broad knowledge of NHS
- Masters in health/social care or equivalent
- Qualification/experience as well as evidence of CPD
Desirable
- Formal management/leadership qualification DMS, CMS etc or equivalent experience
Continuous Professional Development
Essential
- Evidence of relevant continual professional development in management
Previous Experience
Essential
- At least 3 years management or clinical leadership experience
Knowledge, Skills & Abilities
Essential
- External stakeholder management & Communication
- Able to positively influence others and politically astute
- Evidence of implementing innovative solutions in partnership with staff, designed to improve services
- Demonstrable experience of effective partnership working with other organisations at a senior level
- Ability to effectively challenge stakeholders while maintaining effective relationships
- Grasp of relevant legislation and guidance e.g. NHS Plan, Mental Health legislation
- Good IT skills with the ability to navigate around various systems and software packages such as RiO, outlook, databases, MS Office and the internet.
- Evidence of a readiness to embrace new technology
- Ensure data is well presented ready for internal and external stakeholders
- Experience of implementing change from a national and local health or social care change agenda that impacts across services and professions
- Experience of managing complex situations concerning safeguarding, risk management and investigations
- Experience of working effectively in a multi-disciplinary team and multi-agency environment
- Represent the Directorate at a Senior level
- Ability to regulate emotional response
- Able to self-organise with competing demands and a fast pace of work
- Comfortable with ambiguity
- Commitment to resolving personal conflict
- Self-aware with insights into the strengths and development needs of self and others
- Optimistic and collaborative leadership style
- Attentive to staff
- Able to enable and facilitate change
Additional Requirements
Essential
- Car owner/driver and possesses full UK driver's licence or evidence of ability to travel to designated base and other sites.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
