Job summary
Facilities Department
Hours:
As and when required
Domestic Supervisor
We are seeking Domestic Supervisor to work at Warrington Hospital, who will maintain high standards of cleanliness in-line with Trust cleaning protocols. You will communicate with colleagues in connection with your own job role and ensure a close working relationship with Ward/Departmental Housekeepers.
You will carry out training sessions for cleaning tasks, operating machinery, e.g., buffing machine, vacuum cleaner, moving of buckets of water and cleaning equipment to meet the needs of the area. You will be responsible for a team of Domestics Assistants; you will ensure stock levels are maintained and used appropriately. Daily walk arounds checking staff in.
Joining our large adaptable and professional Team, you will need to have a positive attitude and excellent organisational skills. You will attend relevant training courses, including Trust mandatory training for your own personal development and to maintain and improve standards within the department.
Main duties of the job
Carry out the supervision of domestic and portering staff on a day to day basis and undertake cleaning tasks and other associated tasks, to meet the needs of the area, in line with the Trust Cleaning Protocols. Ensure standards of cleanliness are maintained at all times and assist the Support Services Manager in the maintenance of National and PLACE cleaning standards.
About us
Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.
Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.
Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.
A CQC-rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019.
Our workforce of nearly 5,000 across both sites comprises more than 50 nationalities. We strive to be an equal, diverse and inclusive employer, which is recognised as a pioneer in its equality, diversity and inclusion work. The Trust is proud to have achieved numerous external accreditations and is working towards achieving the Anti-Racist Organisation Framework, recognising the importance of anti-racism in all that we do.
Job description
Job responsibilities
Communication
- Liaise on a daily basis with ward staff, ward managers and housekeepers.
- To liaise with Manager daily and act upon any specific tasks required.
- To work with any new starters, demonstrating tasks and methods of work.
- Report any equipment faults or health and safety issues to Estates or via the Line Manager as and when they arise.
- To be the first point of contact with any service issues or cleanliness complaints as and when they arise, referring to the Manager when necessary.
- To monitor cleanliness standards by carrying out quality assurance checks on a regular basis ensuring high standards at all times. This may lead to dealing with staff performance issues.
- Organize own day-to-day work tasks in relation to cleaning and as determined by Line Manager and ensure others are carrying out required tasks.
- Assist in the recruitment of Domestic and Portering staff.
- To monitor ward kitchen hygiene standards on a daily basis, liaising with Housekeepers to ensure any problems or poor hygiene standards are addressed.
Report any equipment faults or health and safety issues to Estates or via the Line Manger or Supervisor as and when they arise.
Dependent on the area of work staff will be required to come into contact with patients and visitors and must exhibit good customer care skills and where necessary signpost to the appropriate member of staff.
Organizational:
Organize own day-to-day work tasks in relation to cleaning and as determined by the Line Manager or Supervisor.
To ensure the cleanliness of the area you are assigned to under the direction of the Supervisor.
Work to NHS Standards of Cleanliness and the Trust Cleaning Manual including cleaning frequencies.
Responsible for observing and monitoring the condition of the environment you clean and reporting any defects to the Housekeeper or Supervisor.
Responsible for maintaining clear and accurate records providing evidence that cleaning has taken place.
Respond to any actions that arise from any cleaning audits.
To adhere to the outlet flushing regime set out by the Trust and complete any check sheets.
Ensure when required that fridge check sheets are completed, and fridge temperatures recorded.
Knowledge, Training and Experience
- Participate in Trust mandatory training and any departmental specific training
- Knowledge of specific cleaning procedures and standards, including cleaning materials, cleaning frequencies, cleaning tasks, cleaning equipment, COSHH and Health and Safety (as indicated within Trusts Cleaning Protocols and Training / Induction Sessions)
- Plan and where required, carry out staff training and ensure that the departmental training database is kept up to date.
- To ensure that the operating of associated equipment (e.g. buffing machine, vacuum cleaner etc) and the use of cleaning materials and other associated tasks which may be a hazard to oneself or others are carried out in a safe manner in accordance with Trust Cleaning Training Protocols, Health and Safety, Control of Infection and COSHH Risk Assessments.
- Ensure that Trust Policies and procedures are followed by domestic and portering staff and contribute to the development of departmental SOPs and policies.
Supervision
- To ensure all staff are using equipment according to their training and ensure domestics are carrying out their duties in line with the Trust Cleaning Manual and Health and Safety procedures.
- Responsible for the deployment, supervision, and coordination of staff on a daily basis. This may be sometimes complex as there are more than 200 staff.
- To ensure Waste Operatives are carrying out their role as instructed and that tugs are used in a safe manner and accordance with the Tug training.
- To complete staff rotas and ensure that staff duties are covered for annual leave and sickness by checking weekly rotas daily and arranging cover where necessary.
- Organize own day-to-day work tasks in relation to cleaning and as determined by Line Manager and ensure others are carrying out required tasks.
- Undertake appraisals/stress risk assessments and performance management of staff and be responsible for dealing with any informal staff disputes or problems.
- Authorize/record annual leave. Ensuring that quarterly checks/discussions are made to prevent a build-up of annual leave at the end of the financial year.
Emotional Effort
- Exposure to emotional or distressing circumstances including visitors when working within the hospital environment.
- Regularly support staff through personal issues and signpost when necessary.
Physical Effort
- Use of operating machinery, e.g., buffing machine, vacuum cleaner, moving of buckets of water and cleaning equipment.
- On a frequent basis undertake the safe moving and handling of furniture, linen bags and refuse sacks in adherence with Health & Safety and hospital procedures.
- Required to assist with cleaning and making of beds in residential accommodation
Financial and Physical Resources
- Responsible for the correct use and storage of equipment and cleaning materials.
- Responsible for the standards of cleanliness of cleaning equipment and cleaning storage area for self and other staff.
- Check staff signing in sheets against the rota.
- Complete the staff ESVL as and when required in accordance with the Trust Policy.
- Order stock as and when required.
Policy/Service Development
- Ensure that Trust policies and procedures and any departmental specific procedures are adhered to by members of staff.
- Post holders should be mindful of the high hygiene standards that are expected and present themselves appropriately, in accordance with Trust Procedure.
Information Resources
- To ensure assigned cleaning tasks are completed daily, according to cleaning frequencies, schedules, and standards.
- To ensure that Domestic Staff cleaning checklists are signed off after every clean within the Trust.
Working Conditions
- Frequently exposed to highly unpleasant working conditions, e.g., cleaning toilets and exposure to body fluids.
Job description
Job responsibilities
Communication
- Liaise on a daily basis with ward staff, ward managers and housekeepers.
- To liaise with Manager daily and act upon any specific tasks required.
- To work with any new starters, demonstrating tasks and methods of work.
- Report any equipment faults or health and safety issues to Estates or via the Line Manager as and when they arise.
- To be the first point of contact with any service issues or cleanliness complaints as and when they arise, referring to the Manager when necessary.
- To monitor cleanliness standards by carrying out quality assurance checks on a regular basis ensuring high standards at all times. This may lead to dealing with staff performance issues.
- Organize own day-to-day work tasks in relation to cleaning and as determined by Line Manager and ensure others are carrying out required tasks.
- Assist in the recruitment of Domestic and Portering staff.
- To monitor ward kitchen hygiene standards on a daily basis, liaising with Housekeepers to ensure any problems or poor hygiene standards are addressed.
Report any equipment faults or health and safety issues to Estates or via the Line Manger or Supervisor as and when they arise.
Dependent on the area of work staff will be required to come into contact with patients and visitors and must exhibit good customer care skills and where necessary signpost to the appropriate member of staff.
Organizational:
Organize own day-to-day work tasks in relation to cleaning and as determined by the Line Manager or Supervisor.
To ensure the cleanliness of the area you are assigned to under the direction of the Supervisor.
Work to NHS Standards of Cleanliness and the Trust Cleaning Manual including cleaning frequencies.
Responsible for observing and monitoring the condition of the environment you clean and reporting any defects to the Housekeeper or Supervisor.
Responsible for maintaining clear and accurate records providing evidence that cleaning has taken place.
Respond to any actions that arise from any cleaning audits.
To adhere to the outlet flushing regime set out by the Trust and complete any check sheets.
Ensure when required that fridge check sheets are completed, and fridge temperatures recorded.
Knowledge, Training and Experience
- Participate in Trust mandatory training and any departmental specific training
- Knowledge of specific cleaning procedures and standards, including cleaning materials, cleaning frequencies, cleaning tasks, cleaning equipment, COSHH and Health and Safety (as indicated within Trusts Cleaning Protocols and Training / Induction Sessions)
- Plan and where required, carry out staff training and ensure that the departmental training database is kept up to date.
- To ensure that the operating of associated equipment (e.g. buffing machine, vacuum cleaner etc) and the use of cleaning materials and other associated tasks which may be a hazard to oneself or others are carried out in a safe manner in accordance with Trust Cleaning Training Protocols, Health and Safety, Control of Infection and COSHH Risk Assessments.
- Ensure that Trust Policies and procedures are followed by domestic and portering staff and contribute to the development of departmental SOPs and policies.
Supervision
- To ensure all staff are using equipment according to their training and ensure domestics are carrying out their duties in line with the Trust Cleaning Manual and Health and Safety procedures.
- Responsible for the deployment, supervision, and coordination of staff on a daily basis. This may be sometimes complex as there are more than 200 staff.
- To ensure Waste Operatives are carrying out their role as instructed and that tugs are used in a safe manner and accordance with the Tug training.
- To complete staff rotas and ensure that staff duties are covered for annual leave and sickness by checking weekly rotas daily and arranging cover where necessary.
- Organize own day-to-day work tasks in relation to cleaning and as determined by Line Manager and ensure others are carrying out required tasks.
- Undertake appraisals/stress risk assessments and performance management of staff and be responsible for dealing with any informal staff disputes or problems.
- Authorize/record annual leave. Ensuring that quarterly checks/discussions are made to prevent a build-up of annual leave at the end of the financial year.
Emotional Effort
- Exposure to emotional or distressing circumstances including visitors when working within the hospital environment.
- Regularly support staff through personal issues and signpost when necessary.
Physical Effort
- Use of operating machinery, e.g., buffing machine, vacuum cleaner, moving of buckets of water and cleaning equipment.
- On a frequent basis undertake the safe moving and handling of furniture, linen bags and refuse sacks in adherence with Health & Safety and hospital procedures.
- Required to assist with cleaning and making of beds in residential accommodation
Financial and Physical Resources
- Responsible for the correct use and storage of equipment and cleaning materials.
- Responsible for the standards of cleanliness of cleaning equipment and cleaning storage area for self and other staff.
- Check staff signing in sheets against the rota.
- Complete the staff ESVL as and when required in accordance with the Trust Policy.
- Order stock as and when required.
Policy/Service Development
- Ensure that Trust policies and procedures and any departmental specific procedures are adhered to by members of staff.
- Post holders should be mindful of the high hygiene standards that are expected and present themselves appropriately, in accordance with Trust Procedure.
Information Resources
- To ensure assigned cleaning tasks are completed daily, according to cleaning frequencies, schedules, and standards.
- To ensure that Domestic Staff cleaning checklists are signed off after every clean within the Trust.
Working Conditions
- Frequently exposed to highly unpleasant working conditions, e.g., cleaning toilets and exposure to body fluids.
Person Specification
Experience
Essential
- Cleaning Experience
- Supervisory Experience
Desirable
- Experience in a hospital enviroment
- NSH Supervisory Experience
Qualifications
Essential
- General Standard of Education
Desirable
- Health and safety level 1
Knowledge & Skills
Essential
- Demonstrable communication skills
Desirable
- Knowledge of cleaning methods and processes
Person Specification
Experience
Essential
- Cleaning Experience
- Supervisory Experience
Desirable
- Experience in a hospital enviroment
- NSH Supervisory Experience
Qualifications
Essential
- General Standard of Education
Desirable
- Health and safety level 1
Knowledge & Skills
Essential
- Demonstrable communication skills
Desirable
- Knowledge of cleaning methods and processes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Warrington and Halton Teaching Hospitals NHSFT
Address
Warrington Hospital
Lovely Lane
Warrington
WA5 1QG
Employer's website
https://whh.nhs.uk (Opens in a new tab)
