Job summary
PREVIOUS APPLICANTS NEED NOT APPLY
To provide a professional and effective security service tailored to meet the needs of Warrington and Halton Teaching Hospitals NHS Foundation Trust.
To maintain good order and prevent public disorder on all Trust sites.
The protection of patients, staff, contractors and visitors against acts of violence, aggression and abuse.
The protection of Trust property against theft, loss and damage.
The protection of property belonging to patients, staff, visitors and contractors against loss, theft and damage.
Maintain CCTV logs in accordance with the General Data Protection Regulation 2018
Provide guidance and facilitate access to the Trust CCTV system for the purpose of Police investigations.
Answer emergency calls via telephone in a courteous and professional manner.
To operate a secure key register.
Assist with vehicle flow through hospital sites - PCN issue, car park machine maintenance.
Main duties of the job
Liaise with wards and departments and provide information and advise on a regular basis to ensure any security related problems are dealt with in a prompt manner.
Respond to any telephone enquiries using job related experience.
Provide first line liaison with the Police over security incidents.
Use conflict resolution skills to deal with difficult patients and visitors, aggressive and /or distressed people. Use of restraints when required for violent /aggressive people.
To respond to any complaints received and action appropriately.
Liaise with Police as required including the submission of statements, preservation and correlation of any evidence that may be required.
Assist with traffic flow on hospital sites, maintain car park payment machines and issue PCN's in line with the Trusts car parking policy.
About us
Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.
Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.
Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.
A CQC-rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019.
We employ nearly 5,000 people from over 80 nationalities, striving to be a diverse, inclusive employer and recognised leader in equality. We support flexible working, welcoming flexible applications. Proud of our many accreditations, we are embedding an anti-racist approach in all we do.
Job description
Job responsibilities
Provide a professional and effective security service tailored to the needs of Warrington and Halton Teaching Hospitals NHS Foundation Trust.
FULL JOB DESCRIPTION ATTACHED
Job description
Job responsibilities
Provide a professional and effective security service tailored to the needs of Warrington and Halton Teaching Hospitals NHS Foundation Trust.
FULL JOB DESCRIPTION ATTACHED
Person Specification
Experience
Essential
- proven experience in NHS Security
- proven experience in restraint techniques
Desirable
- experience in NHS environment/hospital setting
- experience in security industry
Qualifications
Essential
- Security approved training
- Restraint Training RRN standards
Desirable
skills and Knowledge
Essential
- Understanding of the General Data Protection Regulations 2018
- Understanding of the Mental Health Act 2007
Specific Role requirements
Essential
- Good verbal communication skill
- Ability to prioritise incidents based on dynamic risk assessment
- Ability to produce evidential written reports both handwritten and electronic
- Flexible approach to working
- Able to work shifts over 24/7 period
Desirable
- Ability to maintain an accurate notebook
- Good written communication skills
Physical skills
Essential
- Ability to use Microsoft office word and Outlook applications
- Competent in the use of 2-wat radio
- competent in the use of CCTV
Desirable
- knowledge of CCTV systems
Physical Effort
Essential
- Level of personal fitness that enables prolonged foot patrols and standing
- Level of personal fitness that enables assistance in the transfer of BTM
- Level of personal fitness that enables assistance with restraints
Desirable
- A good level of personal fitness
Mental effort
Essential
- Concentration required when writing reports of serious incidents, frequently interrupted by emergency security incidents
- To maintain accurate written records of security incidents and complete the appropriate electronic forms, police witness statements and duty log
Desirable
- Experience in incident logging/reporting
Emotional effort
Essential
- Experience in dealing with confrontational issues and dealing with violent and/or abusive visitors/patients
- Experience in BTM transfer
Desirable
- Experience in dealing with confrontation
Working Conditions
Essential
- Experience in dealing with volatile situations
- Experience in working with people who have diverse needs/ requirements
Desirable
- Experience in working with people from diverse backgrounds/ethnicity
Person Specification
Experience
Essential
- proven experience in NHS Security
- proven experience in restraint techniques
Desirable
- experience in NHS environment/hospital setting
- experience in security industry
Qualifications
Essential
- Security approved training
- Restraint Training RRN standards
Desirable
skills and Knowledge
Essential
- Understanding of the General Data Protection Regulations 2018
- Understanding of the Mental Health Act 2007
Specific Role requirements
Essential
- Good verbal communication skill
- Ability to prioritise incidents based on dynamic risk assessment
- Ability to produce evidential written reports both handwritten and electronic
- Flexible approach to working
- Able to work shifts over 24/7 period
Desirable
- Ability to maintain an accurate notebook
- Good written communication skills
Physical skills
Essential
- Ability to use Microsoft office word and Outlook applications
- Competent in the use of 2-wat radio
- competent in the use of CCTV
Desirable
- knowledge of CCTV systems
Physical Effort
Essential
- Level of personal fitness that enables prolonged foot patrols and standing
- Level of personal fitness that enables assistance in the transfer of BTM
- Level of personal fitness that enables assistance with restraints
Desirable
- A good level of personal fitness
Mental effort
Essential
- Concentration required when writing reports of serious incidents, frequently interrupted by emergency security incidents
- To maintain accurate written records of security incidents and complete the appropriate electronic forms, police witness statements and duty log
Desirable
- Experience in incident logging/reporting
Emotional effort
Essential
- Experience in dealing with confrontational issues and dealing with violent and/or abusive visitors/patients
- Experience in BTM transfer
Desirable
- Experience in dealing with confrontation
Working Conditions
Essential
- Experience in dealing with volatile situations
- Experience in working with people who have diverse needs/ requirements
Desirable
- Experience in working with people from diverse backgrounds/ethnicity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Warrington and Halton Teaching Hospitals NHSFT
Address
Warrington and Halton Teaching NHS Foundation Trust
lovely lane
Warrington
WA5 1QG
Employer's website
https://whh.nhs.uk (Opens in a new tab)
