Job summary
This role provides a comprehensive and efficient medical secretarial and administrative service within the Trauma and Orthopaedic Department, supporting designated Consultants and the wider clinical team. It involves managing correspondence, patient records, and clinical documentation accurately and promptly, while maintaining confidentiality and professionalism. Strong organisational skills, attention to detail, and the ability to prioritise in a busy environment are essential. The post holder will work collaboratively with the secretarial team and liaise effectively with clinical and administrative colleagues to support patient care and departmental objectives
Main duties of the job
Provide comprehensive secretarial and administrative support to the clinical team
- Manage correspondence, including emails, letters, and telephone queries
- Schedule and coordinate appointments, meetings, and clinics
- Maintain accurate records and update relevant systems
- Prepare and distribute documentation, reports, and meeting minutes
- Liaise with internal and external stakeholders to ensure smooth communication
- Handle confidential information in line with Trust policies
- Support operational processes to ensure timely and efficient patient care
About us
Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.
Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.
Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.
A CQC-rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019.
We employ nearly 5,000 people from over 80 nationalities, striving to be a diverse, inclusive employer and recognised leader in equality. We support flexible working, welcoming flexible applications. Proud of our many accreditations, we are embedding an anti-racist approach in all we do.
Job description
Job responsibilities
The post holder will provide a full range of secretarial and administrative support to the Trauma and Orthopaedic Department, ensuring the smooth running of day-to-day operations. Duties include typing clinical correspondence, managing diaries, scheduling appointments, and maintaining accurate patient records. You will act as the first point of contact for Consultants and their teams, handle telephone queries, and liaise with internal and external stakeholders. The role also involves supporting clinic changes, processing documentation promptly, and ensuring confidentiality in all aspects of work. Flexibility to provide cover for colleagues and participate in training is essential.
FULL JOB DESCRIPTION ATTACHED
Job description
Job responsibilities
The post holder will provide a full range of secretarial and administrative support to the Trauma and Orthopaedic Department, ensuring the smooth running of day-to-day operations. Duties include typing clinical correspondence, managing diaries, scheduling appointments, and maintaining accurate patient records. You will act as the first point of contact for Consultants and their teams, handle telephone queries, and liaise with internal and external stakeholders. The role also involves supporting clinic changes, processing documentation promptly, and ensuring confidentiality in all aspects of work. Flexibility to provide cover for colleagues and participate in training is essential.
FULL JOB DESCRIPTION ATTACHED
Person Specification
Experience
Essential
- Previous Medical Secretarial Experience
Desirable
- Trauma and Orthopaedic Experience
Qualifications
Essential
- Minimum 3 GCSE grade C or above, including English or equivalent
- RSA Typing II or equivalent secretarial experience
Desirable
- AMSPAR Medical Secretarial Diploma
Skills
Essential
- Knowledge of Microsoft Applications
Desirable
- Knowledge /experience of patient administration systems
Person Specification
Experience
Essential
- Previous Medical Secretarial Experience
Desirable
- Trauma and Orthopaedic Experience
Qualifications
Essential
- Minimum 3 GCSE grade C or above, including English or equivalent
- RSA Typing II or equivalent secretarial experience
Desirable
- AMSPAR Medical Secretarial Diploma
Skills
Essential
- Knowledge of Microsoft Applications
Desirable
- Knowledge /experience of patient administration systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Warrington and Halton Teaching Hospitals NHSFT
Address
Warrington and Halton Hospitals
Warrington
WA5 1QG
Employer's website
https://whh.nhs.uk (Opens in a new tab)
