Warrington and Halton Teaching Hospitals NHSFT

FDS Cancer Navigator

The closing date is 03 August 2025

Job summary

A new and exciting opportunity has arisen for a motivated individual to join the Faster Diagnosis Standard (FDS) Nursing team as a Cancer Navigator.

We are looking for an enthusiastic person to provide an efficient administrative service to the colorectal multi-disciplinary team. The post holder will be an integral part of a new Faster Diagnosis Cancer Team and will assist and co-ordinate the diagnostic pathway, with responsibility for tracking patients through the first part of their cancer pathway. The role is critical in the patient experience of the cancer patient journey and will support the achievement of the 28 Faster Diagnosis cancer standard.

You must have good attention to detail together with the ability to prioritise your own work to meet deadlines. The role requires good interpersonal skills as you will be required to liaise with medical and nursing staff and other colleagues across the Trust, as well as patients, relatives and carers.

You will be willing to adapt to change and learn new skills, have good organisational and communications skills, and be able to deliver high quality administration services and customer care. Training will be provided on the systems required to undertake this role.

This role supports our clinical nurse specialist team to care for patients with suspected cancer.

Although this role is based at Warrington Hospital you may be required to travel to/work at the Halton site.

Informal discussions prior to applying are welcomed.

Main duties of the job

The purpose of this role is to support the speciality FDS Nursing team in implementing early treatment pathways for patients with suspected cancer to achieve a diagnosis of cancer or non-cancer within 28 days.

A large part of the role will be providing administrative and coordination support to cancer nurse specialists, consultants and other staff involved in the cancer pathway. This will involve daily and direct communication with patients, relatives, carers, and other health and social care professionals.

The post holder will be responsible for the coordination and tracking of patients from urgent referral of suspected cancer through to diagnosis in line with the 28 day cancer diagnosis standard ensuring that patients are seen within appropriate timescales. This will involve the use of different clinical IT systems.

The post holder will also ensure that patient pathways are running efficiently, identifying any blocks that could cause delays in cancer care or impact on patient experience. This will involve regular liaise with clinicians and admin staff across the Trust under the supervision of the FDS nursing team.

The other main duty of this role is to support the Clinical Nurse Specialists by triaging incoming calls to the team providing advice and guidance under their supervision.

About us

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.

Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.

Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.

A CQC-rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019.

We employ nearly 5,000 people from over 80 nationalities, striving to be a diverse, inclusive employer and recognised leader in equality. We support flexible working, welcoming flexible applications. Proud of our many accreditations, we are embedding an anti-racist approach in all we do.

Details

Date posted

29 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

370-ADM4CAN-17

Job locations

Warrington Hospital

Lovely Lane

Warrington

WA5 1QG


Job description

Job responsibilities

The full details of the role including main duties and responsibilities are available in the full Job Description and Person Specification which are included within the advert.

Job description

Job responsibilities

The full details of the role including main duties and responsibilities are available in the full Job Description and Person Specification which are included within the advert.

Person Specification

Experience

Essential

  • oRelevant Health or Social Care experience
  • oAdvanced knowledge of medical terminology.
  • oEfficient in the use of Microsoft Word for Windows, Excel, Power Point, Outlook and internet.
  • oExperience of coaching/teaching patients and carers.

Desirable

  • oPrevious medical secretarial experience / experience in a similar patient tracking role
  • oUnderstanding of Cancer Support and its role across the UK.
  • oExperience co-ordinating a patient workload.
  • oKnowledge of relevant cancer treatments, interventions and terminology.

Qualifications

Essential

  • o5 GCSEs at Grade C or above including Maths and English or oLevel 3 Health and Social Care qualification) or equivalent experience
  • oWord processing and IT skills

Desirable

  • oRelevant degree or equivalent work experience within the NHS

Skills, knowledge and competencies

Essential

  • oAble to use own initiative and work without supervision.
  • oPossess excellent communication skills.
  • oEffective organisation skills.
  • oAble to prioritise work and work of others.
  • oAbility to communicate both verbally and non-verbally on a daily basis with people at all levels.

Desirable

  • oActively seeks to develop skills and knowledge

Specific role requirements

Essential

  • oUnderstanding of person-centred care
  • oWorking to deadlines

Emotional effort

Essential

  • oEmpathic and caring nature, able to be sensitive to the needs of patients and their carers
  • oTactful and diplomatic with the ability to ask sensitively about information needs
Person Specification

Experience

Essential

  • oRelevant Health or Social Care experience
  • oAdvanced knowledge of medical terminology.
  • oEfficient in the use of Microsoft Word for Windows, Excel, Power Point, Outlook and internet.
  • oExperience of coaching/teaching patients and carers.

Desirable

  • oPrevious medical secretarial experience / experience in a similar patient tracking role
  • oUnderstanding of Cancer Support and its role across the UK.
  • oExperience co-ordinating a patient workload.
  • oKnowledge of relevant cancer treatments, interventions and terminology.

Qualifications

Essential

  • o5 GCSEs at Grade C or above including Maths and English or oLevel 3 Health and Social Care qualification) or equivalent experience
  • oWord processing and IT skills

Desirable

  • oRelevant degree or equivalent work experience within the NHS

Skills, knowledge and competencies

Essential

  • oAble to use own initiative and work without supervision.
  • oPossess excellent communication skills.
  • oEffective organisation skills.
  • oAble to prioritise work and work of others.
  • oAbility to communicate both verbally and non-verbally on a daily basis with people at all levels.

Desirable

  • oActively seeks to develop skills and knowledge

Specific role requirements

Essential

  • oUnderstanding of person-centred care
  • oWorking to deadlines

Emotional effort

Essential

  • oEmpathic and caring nature, able to be sensitive to the needs of patients and their carers
  • oTactful and diplomatic with the ability to ask sensitively about information needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Warrington and Halton Teaching Hospitals NHSFT

Address

Warrington Hospital

Lovely Lane

Warrington

WA5 1QG


Employer's website

https://whh.nhs.uk (Opens in a new tab)

Employer details

Employer name

Warrington and Halton Teaching Hospitals NHSFT

Address

Warrington Hospital

Lovely Lane

Warrington

WA5 1QG


Employer's website

https://whh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Cancer Manager

Charlotte Malkin

charlotte.malkin@nhs.net

01925275579

Details

Date posted

29 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

370-ADM4CAN-17

Job locations

Warrington Hospital

Lovely Lane

Warrington

WA5 1QG


Supporting documents

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