Support Secretary (2x part time posts)

Job summary

Previous applicants need not apply

The post holder will be responsible for day-to-day administrationduties related to that of a support secretary to ensure the management of timely diagnostic reports and patient correspondence for our pathology service. You will work closely with the Office Manager and Medical Secretaires and support the Consultant team to ensure that all service requirements are met. You will be expected to always show respect and dignity towards your colleagues and patients.

The post holder will be based in the administration office in Warrington Pathology Department and will be working across all sections of pathology. You will need to liaise with clinicians at all levels, managers within the Trust and with external organisations. You will be speaking directly with patients liaising with them regarding their appointments and occasionally supporting with the typing of clinical letters.

Main duties of the job

Work under the supervision of the office manager following standard operating procedures and referring any issues to the office manager for resolution.

Type back (within agreed Trust timescales and guidelines), from digital/audio dictation, macroscopy and microscopy reports, and patient correspondence.

Ensure that all priority reports/letters are completed on a daily basis in the absence of Senior Medical Secretaries. To dispatch signed letters to post and return medical records to medical records promptly.

Conduct weekly office stock checks, including address labels, histology slide containers, plastic bags, histology green report paper.

Dealing with emails requesting the referral of material to other hospitals.

Provide competent and high-level support service to medical secretaries, Consultant Histopathologists and other staff.

Provide support to the consultants and junior medical staff when other secretaries are absent due to sickness, annual leave, and training.

Provide flexible cover/support for secretarial colleagues during periods of sickness, annual leave etc.

First point of contact for telephone enquiries and sending reports to outside hospitals.

Recording material that has left the Trust and tracking it back in as required.

Returning and retrieving blocks and slides from the archive on a regular basis.

Deal with all types of correspondence including that relating to medical reports and post-mortems and cancer reports on a twice daily basis.

About us

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.

Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.

Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.

A CQC-rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019.

We employ nearly 5,000 people from over 80 nationalities, striving to be a diverse, inclusive employer and recognised leader in equality. We support flexible working, welcoming flexible applications. Proud of our many accreditations, we are embedding an anti-racist approach in all we do.