Support Secretary Band 3

Job summary

Medical care are looking to recruit an experienced, highly organised support secretary to provide an efficient service to the Consultants, Doctor, Nurses and Medical secretary team.

You will need to be an enthusiastic and motivated team player with excellent communication and problem-solving skills.

You will require a high level of tact, diplomacy with the ability to prioritise your own workload effectively.

Strengths essential to the role would include the ability to work independently utilising own skills and initiative without the need for supervision in an organised efficient and effective manner. Post holders are expected to be flexible in their approach to meet the needs of the service. Knowledge and experience working within the medical sector, a familiarity with medical computer systems and experience working within a similar role is desirable but if not, training will be given.

Main duties of the job

• Audio typing of clinical correspondence.
• Provide administration support for the Secretarial/Administrative teams including filing, post distribution.
• Collection and delivery of patients notes if required.
• Liaising with other departments across the hospital.
• Ability to work independently and as part of a team.
• Knowledge and familiarisation of medical terminology.
• Excellent organisational and communication skills.
• Knowledge or Word, Excel, Internet and email systems.
• Supporting the secretarial team during absence and sickness.
• Cross cover between departments as and when needed

About us

Known locally known as 'WHH' - the Trust is a fast-paced, ambitious organisation that is caring, compassionate, innovative and focused on the best outcomes for its patients and the employment experience of its staff. It is both aspirational and inspirational - driven to be outstanding for its patients, its staff and its communities and committed to being the best place to receive healthcare, work and learn.

Straddling two neighbouring boroughs of Warrington and Halton it is part of the Cheshire and Merseyside Integrated Care system. It is geographically ideally positioned to meet the growing healthcare needs of the 330,000 population of both boroughs and beyond. A dedicated planned care centre located at Halton Hospital in Runcorn enables elective procedures to continue uninterrupted by the patient flow challenges of the 'hot' site at Warrington, where urgent, unplanned and critical care, maternity and women's and children's services are provided.

A CQC-rated 'Good' organisation with 'Outstanding' features, it is working towards university hospital status having achieved teaching status in 2019 and is working in partnership with the University of Chester and others in this regard.

A workforce of nearly 5,000 across both sites comprises more than 50 nationalities and as an equal, diverse and inclusive employer the Trust is proud to have achieved both Disability Confident Leader and Navajo LGBTQ+ Charter Mark accreditations.