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Warrington and Halton Teaching Hospitals NHSFT

Receptionist

Information:

This job is now closed

Job summary

We are seeking Outpatient Receptionists to work within the Outpatient Departments at Warrington & Halton Hospitals. You will be required to work across both sites and community Locations.

Main duties of the job

15 Hours Outpatient Receptionist

The successful candidates will undertake a variety of tasks within the Outpatient Department, mainly booking patients into clinics and making follow up appointments on the hospital system, Lorenzo. You will also be responsible for ensuring accurate coding of outpatient procedures and all outcomes are recorded in a timely manner.

For further information, please contact Lorraine Gerrard, Outpatient Reception Supervisor on 01925 662619.

About us

This Trust is an equal opportunities employer and welcomes applications from people with disabilities, from ethnic minorities and all other social groups. We operate Family Friendly and Career Break Policies.

The Trust operates a Smoke Free Policy which does not permit smoking within the Trust premises and grounds/site.

Interviews will take place on 18th October 2023

Details

Date posted

22 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9370-ADM2OPD-7328

Job locations

Warrington Hospital

Lovely Lane

Warrington

Cheshire

WA5 1QG


Job description

Job responsibilities

The duties of the post holder include booking patients into clinics and making follow up appointments as well as the accurate coding of Outpatient procedures, and ensuring all outcomes and DNAs are recorded in a timely manner. The post holder will provide a full and comprehensive reception service to Outpatient clinic areas across hospital sites and community locations.

Full Job Description Attached

Job description

Job responsibilities

The duties of the post holder include booking patients into clinics and making follow up appointments as well as the accurate coding of Outpatient procedures, and ensuring all outcomes and DNAs are recorded in a timely manner. The post holder will provide a full and comprehensive reception service to Outpatient clinic areas across hospital sites and community locations.

Full Job Description Attached

Person Specification

Qualifications

Essential

  • NVQ Level 2 or equivalent.
  • GCSE Maths
  • GCSE English

Desirable

  • NVQ Level 3 or equivalent.
  • Customer Care course

Experience

Essential

  • Experience of dealing with the public in a face-to-face setting.

Desirable

  • Previous reception experience, within a medical setting.

Knowledge & Skills

Essential

  • Basic keyboard skills.
  • Ability to adapt to changing practices.
  • Have a positive and enthusiastic approach to work.

Desirable

  • Knowledge of in-house systems.
  • Knowledge of Trust PAS system, Lorenzo
Person Specification

Qualifications

Essential

  • NVQ Level 2 or equivalent.
  • GCSE Maths
  • GCSE English

Desirable

  • NVQ Level 3 or equivalent.
  • Customer Care course

Experience

Essential

  • Experience of dealing with the public in a face-to-face setting.

Desirable

  • Previous reception experience, within a medical setting.

Knowledge & Skills

Essential

  • Basic keyboard skills.
  • Ability to adapt to changing practices.
  • Have a positive and enthusiastic approach to work.

Desirable

  • Knowledge of in-house systems.
  • Knowledge of Trust PAS system, Lorenzo

Employer details

Employer name

Warrington and Halton Teaching Hospitals NHSFT

Address

Warrington Hospital

Lovely Lane

Warrington

Cheshire

WA5 1QG


Employer's website

https://whh.nhs.uk (Opens in a new tab)

Employer details

Employer name

Warrington and Halton Teaching Hospitals NHSFT

Address

Warrington Hospital

Lovely Lane

Warrington

Cheshire

WA5 1QG


Employer's website

https://whh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Reception Supervisor

Lorraine Gerrard

lorraine.gerrard@nhs.net

01925665931

Details

Date posted

22 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9370-ADM2OPD-7328

Job locations

Warrington Hospital

Lovely Lane

Warrington

Cheshire

WA5 1QG


Supporting documents

Privacy notice

Warrington and Halton Teaching Hospitals NHSFT's privacy notice (opens in a new tab)