Musculoskeletal Outpatient Physiotherapy Receptionist

Job summary

This is a varied role and the post requires a calm organized and well-motivated person with a positive and adaptable approach to your work.

The post involves contact with clinicians, colleagues, patients and their families; therefore, excellent communication skills are vital. You should possess good keyboard, IT and interpersonal skills. You should be able to demonstrate the ability to work as part of a team from a busy reception environment.

You will primarily be based at Physiotherapy Outpatients at Halton Hospital, however, you will be required to cover other Therapy areas at Warrington Hospital, Widnes Healthcare Resource Centre during annual leave/sickness.

Main duties of the job

The post holder will provide an organised and efficient reception service on behalf of the Out-Patient Physiotherapy Department.

The post holder will be the first point of contact for staff, patients and visitors to the department. The post holder will also be the first point of contact for general hospital patients, relatives and other visitors including suppliers.

To assist in other administration, clerical and housekeeping duties relating to the area of work.

About us

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.

Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.

Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.

A CQC-rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019.

We employ nearly 5,000 people from over 80 nationalities, striving to be a diverse, inclusive employer and recognised leader in equality. We support flexible working, welcoming flexible applications. Proud of our many accreditations, we are embedding an anti-racist approach in all we do.