Healthcare Support Worker

Job description

Job responsibilities

Main Tasks and Responsibilities1. Working under the direction of a registered healthcare professional, participate in the personal care of patients and prioritising workload appropriately and developing competencies that safeguardpractice and effectiveness in role.2. The Healthcare Support Worker will undertake high quality, caring and compassionate personal care and associated duties under the direction and supervision of the registered professional and working as part of the multi-disciplinary team.

You will be required-if appropriately trained, to perform patient physical observations such as Blood Pressure, Heart Rate, Temperature, Respiration Rate, ECGs etc.

You will also be required to remove cannulas and catheters.

3. Undertake operational duties which include: Escort duties Document information relating to personal care under the direction of the registered healthcare professional Maintain and monitor stock levels on the ward/department. Participate in meetings and handover to discuss patients progress and care To safely transport patients Provide support to patients and relatives Provide support when required to the ward/department4. Prioritises own work activities

5.Ensure your mandatory training is up to date and recognise and act upon any skills or training you require to enable you to fulfil your role safely.

Communications and Key Working Relationships1. Maintain accurate and timely records, ensuring all entries are legible, accurate and completed within defined timescales e.g. fluid balance (intake and output), skin bundles, nutrition, height and weight.2. Effective verbal communication with all members of the multidisciplinary team to ensure safe high quality care is provided to all patients3. Provide general non-clinical advice, information and guidance to patients, relatives and visitors4. Assist with dietary needs of the patients as required5. Maintain effective working relationships with ward colleagues particularly those highlighted within the organisational chart above.6. Display a pleasant and supportive manner when addressing patients/relatives/carers and colleaguesalike7. Maintain basic administration tasks, answering telephone when required and the taking of messages and passing on of relevant information8. Maintain effective communication skills when liaising with patients , staff and visitors, using tact and empathy to receive and pass on information ensuring confidentiality is maintainedPatient/Service User related tasks/duties1. Work as part of a team delivering care that focuses on the direct needs of the individual2. Assesses patients health and wellbeing while undertaking personal care, refer to other staff as appropriate3. Assists with washing, bathing, showering, hair and oral care4. Assists with dressing and undressing.5. Applies lotions and creams appropriately during the provision of skin care.6. Assists with nutritional requirements7. Assists with toileting, which may include the use of bedpan, commode or lavatory.8. Assist in maintaining and monitoring cleaning standards within the clinical area ensuring general fixtures/fittings and specialist equipment are cleaned accordance with guidelines9. Comply with the Trusts Infection Control Policy10. Ensure sensitivity in relation to the emotional, cultural and religious beliefs/needs of individual patients relatives and /or carers11. To apply training in the safe use of patient moving and handling equipment12. Assist registered healthcare professional with skin inspections and catheter care

13. To work alongside the therapists to ensure patients follow their precautions post specialised surgery.

Responsibility for Teaching1. Provide advice and give support to adults and relatives in relation to health promotion.2. Act as a role model and participate in the support during training of other healthcare assistants, demonstrating own dutiesResponsibility for Finance1. Participate in ensuring effective use of all financial resources in providing and delivering an effectiveservice2. Responsible for maintaining stock control3. Liaise with Estates Department in respect of all maintenance issues4. Complete daily checking of equipment and returning of equipment to loan store.Responsibility for Research and Development1. Participates in audits, surveys, research and development activitiesPhysical skills requirement1. Use frequent moderate effort when undertaking carrying out the manual handling of individuals and equipment in line with organisational guidelines2. Use skills of manual dexterity and manipulation of clinical instruments and equipment3. Use a combination of standing, walking bending and stretching throughout the shift

4. To work alongside the therapists to ensure patients follow their precautions regarding mobility post specialised surgery.

Person Specification

Experience

Essential

• Experience in surgical /trauma & orthopaedics
• Recent experience working within a healthcare setting
• Experience in performing patient assessments/observations

Desirable

• Recent experience in working in a healthcare setting

Qualifications

Essential

• HEALTH AND SOCIAL CARE CARE APPRENTICESHIP LEVEL 2 or NVQ 2 IN HEALTH SUBJECT
• CAVENDISH CARE CERTIFICATE

Desirable

• GCSE IN ENGLISH/MATHS A-C or 4-9

SKILLS, KNOWLEDGE & COMPETENCIES

Essential

• DEMONSTRATES GOOD VERBAL AND NON VERBAL COMMUNICATION SKILLS
• DEMONSTRATES SELF-MOTIVATIONAL SKILLS
• DEMONSTRATES A POSITIVE ATTITUDE AND CARING DEMEANOR
• EXPERIENCE AND COMPETENCIES IN PATIENT ASSESSMENTS/OBSERVATIONS
• AWARENESS AND EXPERIENCE IN ESCALTING CONCERNS TO APPROPRIATE PERSON
• EXPERIENCE IN DOCUMENTING ON PATIENTS MONITORING/ASSESSSMENT TOOLS

Desirable

• EXPERIENCE IN LOOKING AFTER/MONITORING SURGICAL PATIENTS
• EXPERIENCE IN DELIVERING PERSONAL CARE TO PATIENTS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Warrington and Halton Teaching Hospitals NHSFT

Address

CAPTAIN SIR TOM MOORE BUILDING

EARLES WAY

RUNCORN

WA7 2HH

Employer's website

https://whh.nhs.uk (Opens in a new tab)