Devon Partnership NHS Trust

Compliance Support Assistant

The closing date is 04 May 2026

Job summary

Nursing and Professions has a vacancy for a full time (37.5 hours) Compliance Support Assistant to join its team. You will be responsible for providing effective and efficient administrative support to the Compliance Manager and the Health and Safety (H&S) Manager.

There is an expectation for you to be highly motivated and have excellent organisational skills due to working with two portfolio holders. You will be responsible for providing assistance for key aspects of Trust Regulatory work, in line with legal and regulatory requirements (such as the Care Quality Commission (CQC) and Health and Safety Executive (HSE)), and local and national priorities.

You will have excellent planning and organisational skills, and exceptional attention to detail. You will take pride in your work and consistently strive to produce work of the highest standard. Excellent time management skills and a high standard of skills using Microsoft Office packages is crucial.

You will need to be able to meet deadlines, prioritise a varied and busy workload, be a team player and have the ability to be flexible in line with service needs. You must be able to travel to site visits across the whole of Devon in a timely manner, sometimes at short notice, and always maintain standards relating to administrative processes.

Interviews will be held in person only, at Wonford House date to be confirmed.

Main duties of the job

Key Responsibilities include:

Comprehensive diary and generic inbox management.
Management of the Shared Drives / SharePoint.
Taking and distributing formal minutes following clinical site visits such as CQC mock inspections, rounding visits and ad-hoc meetings including recording clear actions as required and their follow up to check completion
Scheduling clinical site visits and H&S audits into diaries
Preparation for clinical site visits including auditing of patient notes
Auditing the completion of the CQC Self Assess Tool.
Requesting information from services ensuring the managers are aware of the information ahead of any meetings/ visits
Monitoring of CQC enquiries and supporting the Compliance Manager with the collation of responses
Supporting the dissemination of Smart Survey audits for the H&S Manager, and collation of responses
Assisting with the development and updating of communication and engagement information on behalf of the team such as DAISY CQC and H&S pages, special bulletins
Supporting CQC Inspection and HSE Investigation activity with coordination and planning as required
Supporting the planning, monitoring and tracking of CQC and H&S improvement action plans, updating all relevant documentation, identifying any gaps in compliance as improvement action plans progress and support the quality assurance process.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Date posted

16 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9369-26-0296

Job locations

Wonford House

Dryden Road

Exeter

Devon

EX2 5AF

Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

If you require a certificate of sponsorship to work in the UK you are advised to review the "Coming to work in the UK Visa Information" link in the supporting links section to ensure this role and your current circumstances meet the requirements for sponsorship

If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship you can email dpt.recruitment@nhs.net for further advice.

Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship you can email dpt.recruitment@nhs.net for further advice.

Person Specification

Qualifications

Essential

Level 4 Diploma in Business Administration or equivalent qualification or experience.
GCSE English or equivalent
Evidence of continuing professional and personal development

Desirable

ICDL (International Computer Driving Licence) or equivalent experience

Experience

Essential

Excellent organisational skills.
Ability to prioritise workload and adapt to change when required
Previous experience of working within an administrative or secretarial team
Experience of dealing with confidential and complex information

Knowledge

Essential

Advanced IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
Advanced knowledge of a range of administrative procedures including diary management and arranging appointments
Experience or understanding of creating electronic records, electronic filing systems
Electronic data base management.
Ability to manage diverse workload whilst dealing with frequent interruptions
Ability to meet deadlines and to work under pressure
Exceptional organisational skills and ability to prioritise
Ability to work both independently and as part of a team
Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking
Excellent interpersonal and communication skills both written and verbal
Ability to travel to meet the requirements of the post

Person Specification

Qualifications

Essential

Level 4 Diploma in Business Administration or equivalent qualification or experience.
GCSE English or equivalent
Evidence of continuing professional and personal development

Desirable

ICDL (International Computer Driving Licence) or equivalent experience

Experience

Essential

Excellent organisational skills.
Ability to prioritise workload and adapt to change when required
Previous experience of working within an administrative or secretarial team
Experience of dealing with confidential and complex information

Knowledge

Essential

Advanced IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
Advanced knowledge of a range of administrative procedures including diary management and arranging appointments
Experience or understanding of creating electronic records, electronic filing systems
Electronic data base management.
Ability to manage diverse workload whilst dealing with frequent interruptions
Ability to meet deadlines and to work under pressure
Exceptional organisational skills and ability to prioritise
Ability to work both independently and as part of a team
Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking
Excellent interpersonal and communication skills both written and verbal
Ability to travel to meet the requirements of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.