Senior Administrator - CFHD

Job summary

Child and Family Health Devon (CFHD) have an exciting opportunity for a Senior Administrator to join our friendly team. Although your main base will be at Capital Court in Sowton, there may be an occasional need to work from another site in Exeter. The Senior Administrator will be part of a wider Business Support function.

This is a permanent part time position working 22.50 hours per week.

You will have a key role in providing secretarial, administrative and organisational support across the full range of office and service activities, including the smooth running of the reception and office space, greeting families, processing of referrals, maintaining caseloads, working alongside clinicians planning clinics as well as general secretarial/administrative support to a range of frontline clinicians & managers.

Children and Family Health Devon (CFHD) is the place to be! We are developing an innovative, integrated model of childrens community services and looking for enthusiastic individuals to join our friendly and dedicated locality and county-wide professional teams. As a large community service, you will be joining a strong, enthusiastic and supportive group of professionals who will be your peers, your phone a friend network and your inspiring colleagues. This provides a real sense of professional collaboration at work, that will be an asset to your daily work, your career development and your support network.

Main duties of the job

• providing excellent customer service by responding to face to face and incoming telephone queries in a timely and accurate way
• general administrative tasks
• use of electronic systems
• preparation of electronic and paper files
• assisting with reporting and compilation of data
• producing letters and reports
• processing of incoming correspondence
• Support to clinical team members
• Diary management

About us

About us

Children and Family Health Devon (CFHD) comprises an Alliance of NHS organisations working together to improve health outcomes for children and young people in Devon.

CFHD provides integrated care and treatment for children and young people across physical and mental health which are provided by Torbay and South Devon Foundation Trust and Devon Partnership Trust. We are working closely with other organisations and providers to ensure we deliver locality and county-wide based integrated access to all of our services.

CFHD works closely with our local universities of Plymouth, Exeter & the Peninsula Medical School where we support students in clinical training placements and in addition support our own staff to undertake post graduate training.

Our integrated care and treatment has been developed and refined in partnership with children, young people and their families/carers.

Our children and young people say

We would like the people who work for Children and Family Health Devon to be understanding, patient and respectful. They should be trustworthy and make us feel safe and comfortable. It is important that they use their skills and experience to listen carefully in a non-patronising and non-judgemental way. When staff are positive and friendly, they help to create an environment that is informal and without pressure.

Employer details

Employer name

Devon Partnership NHS Trust

Address

Children & Family Health Devon

Bittern Road

Sowton Industrial Estate

Exeter

EX2 7FW

Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Devon Partnership NHS Trust

Address

Children & Family Health Devon

Bittern Road

Sowton Industrial Estate

Exeter

EX2 7FW

Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)

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