Devon Partnership NHS Trust

Business Support Administrator

The closing date is 06 March 2026

Job summary

An exciting opportunity has arisen for an enthusiastic experienced Business Support Administrator within the Criminal Justice Liaison & Diversion (L&D) team, which forms part of the Integrated Non-Custodial Service (IN-CS)

The L&D service stands apart from traditional community mental health services and as an all-age service, it engages with individuals at the very beginning of their journey through the criminal justice system, typically when they first come to the attention of the police and are arrested. The practitioners carry out initial assessments, provide guidance and support individuals as they navigate the justice process until a resolution is achieved. People facing a wide range of vulnerabilities, including substance misuse, homelessness, social challenges, learning disabilities and mental health needs are supported by the team. The service further serves as a referral point and offers proactive follow-up to ensure service users can access and are supported in attending treatment and rehabilitation appointments. Our overarching goal is to enhance health and well-being, reduce vulnerability and lower the risk of re-offending.

The team is based in Exeter and offers flexible hybrid working arrangements based on business requirements

Main duties of the job

Working within the IN-CS service, the post holder will provide administrative support to the L&D team which will include but is not limited to data entry, processing referrals, supporting clinicians, accurate minute taking and distribution, diary management, procurement, frequently inputting sensitive data of the service users onto the patient records system, managing inboxes, supporting the team managers. Providing administrative support to the other teams within the service could also be requested from time to time

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Details

Date posted

26 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Flexible working

Reference number

C9369-26-0163

Job locations

1 - 2 Hospital lane, Whipton Hospital

Old ASU building

Exeter

EX1 3RB


Job description

Job responsibilities

Please refer to the job profile, full job description and personal specification attached to this advert which will provide further infomraiton on this role.

Job description

Job responsibilities

Please refer to the job profile, full job description and personal specification attached to this advert which will provide further infomraiton on this role.

Person Specification

Experience

Essential

  • Excellent organisational skills.
  • Ability to prioritise workload and adapt to change when required.
  • Previous experience of working within an administrative or secretarial team.
  • Experience of dealing with confidential and complex information.

Desirable

  • Previous experience of working in a Healthcare or Social Care administrative setting.
  • Ability to take accurate formal and informal minutes.
  • Demonstrate good numeracy and literacy skills

Qualifications

Essential

  • Business Administration Level 3/T level qualification in Management and Administration or equivalent experience.
  • GCSE English or equivalent
  • Evidence of continuing professional and personal development

Desirable

  • ICDL (International Computer Driving Licence) or equivalent experience

Analytical and Judgement Skills

Essential

  • Ability to work under pressure.
  • Able to plan, organise, prioritise, coordinate and work flexibly

Desirable

  • Ability to work without direct supervision on occasion
Person Specification

Experience

Essential

  • Excellent organisational skills.
  • Ability to prioritise workload and adapt to change when required.
  • Previous experience of working within an administrative or secretarial team.
  • Experience of dealing with confidential and complex information.

Desirable

  • Previous experience of working in a Healthcare or Social Care administrative setting.
  • Ability to take accurate formal and informal minutes.
  • Demonstrate good numeracy and literacy skills

Qualifications

Essential

  • Business Administration Level 3/T level qualification in Management and Administration or equivalent experience.
  • GCSE English or equivalent
  • Evidence of continuing professional and personal development

Desirable

  • ICDL (International Computer Driving Licence) or equivalent experience

Analytical and Judgement Skills

Essential

  • Ability to work under pressure.
  • Able to plan, organise, prioritise, coordinate and work flexibly

Desirable

  • Ability to work without direct supervision on occasion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Devon Partnership NHS Trust

Address

1 - 2 Hospital lane, Whipton Hospital

Old ASU building

Exeter

EX1 3RB


Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Devon Partnership NHS Trust

Address

1 - 2 Hospital lane, Whipton Hospital

Old ASU building

Exeter

EX1 3RB


Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Business Administrator Cordinator

Renate Bown

renate.bown@nhs.net

07812492356

Details

Date posted

26 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Flexible working

Reference number

C9369-26-0163

Job locations

1 - 2 Hospital lane, Whipton Hospital

Old ASU building

Exeter

EX1 3RB


Supporting documents

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