Job summary
The Community Support Worker plays a key role within the Community Mental Health Team, providing practical, recovery focused support to adults experiencing a range of mental health difficulties. Working under the supervision of qualified clinicians, the postholder helps service users develop daily living skills, maintain independence, and engage with community resources. The role supports the delivery of safe, person centred care in line with recovery principles and the values of the service.
Main duties of the job
Provide practical, goal focused support to service users
in their homes and community settings.
Assist individuals with developing and maintaining daily
living skills such as budgeting, selfcare, meal planning, and accessing
community activities.
Support service users to attend appointments, groups, and
social or vocational opportunities.
Promote independence, confidence, and self management
in line with personalised care plans.
Observe and report changes in mental state, risk, or social
circumstances to the clinical team promptly.
Provide practical support within the physical health clinics.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job description
Job responsibilities
The Community Support Worker provides practical, recoveryfocused support to adults living with mental health difficulties in the community. Working under the guidance of qualified clinicians, the postholder helps service users build daily living skills, maintain independence, and access meaningful activities and services. The role includes supporting people in their homes, accompanying them to appointments, and helping them engage with community resources.
A key part of the role is assisting with physical health clinics, including supporting service users to attend routine health checks, promoting physical wellbeing, and helping the team gather basic health information where appropriate. The postholder will monitor changes in mental or physical health and escalate concerns promptly.
Other duties include contributing to care plans, keeping accurate records, promoting safety and social inclusion, and working collaboratively within a multidisciplinary team. The role requires strong communication skills, compassion, reliability, and a commitment to personcentred, recoveryoriented practice.
Job description
Job responsibilities
The Community Support Worker provides practical, recoveryfocused support to adults living with mental health difficulties in the community. Working under the guidance of qualified clinicians, the postholder helps service users build daily living skills, maintain independence, and access meaningful activities and services. The role includes supporting people in their homes, accompanying them to appointments, and helping them engage with community resources.
A key part of the role is assisting with physical health clinics, including supporting service users to attend routine health checks, promoting physical wellbeing, and helping the team gather basic health information where appropriate. The postholder will monitor changes in mental or physical health and escalate concerns promptly.
Other duties include contributing to care plans, keeping accurate records, promoting safety and social inclusion, and working collaboratively within a multidisciplinary team. The role requires strong communication skills, compassion, reliability, and a commitment to personcentred, recoveryoriented practice.
Person Specification
Qualifications
Essential
- Basic Education
- To compete the care certificate within the first 6 months of employment unless already obtained or evidence of equivalent agreed and signed off by the appointing manager at interview. If not, this will be a trainee position until successful completion.
Desirable
- NVQ Level 3, QCF Level 3 in health & Social Care or equivalent qualification.
- Other evidence of training or development relevant to working within mental health settings.
Experience
Essential
- Previous employment / experience of working with people in a caring situation or previous experience working in a different role within mental health services.
Desirable
- Previous care experience with people who have mental health difficulties.
Knowledge and Skills
Essential
- Awareness of safeguarding principles
- Awareness of physical health monitoring
- Good communications and listening skills
- Demonstrate an ability to make and sustain professional therapeutic relationships.
- Good written communication.
- Able to work in a team effectively
- IT skills
Desirable
- Knowledge of mental health and basic understanding of physical health presentations.
Person Specification
Qualifications
Essential
- Basic Education
- To compete the care certificate within the first 6 months of employment unless already obtained or evidence of equivalent agreed and signed off by the appointing manager at interview. If not, this will be a trainee position until successful completion.
Desirable
- NVQ Level 3, QCF Level 3 in health & Social Care or equivalent qualification.
- Other evidence of training or development relevant to working within mental health settings.
Experience
Essential
- Previous employment / experience of working with people in a caring situation or previous experience working in a different role within mental health services.
Desirable
- Previous care experience with people who have mental health difficulties.
Knowledge and Skills
Essential
- Awareness of safeguarding principles
- Awareness of physical health monitoring
- Good communications and listening skills
- Demonstrate an ability to make and sustain professional therapeutic relationships.
- Good written communication.
- Able to work in a team effectively
- IT skills
Desirable
- Knowledge of mental health and basic understanding of physical health presentations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Devon Partnership NHS Trust
Address
Taw CMHT
West Pilton Health & Wellbeing Clinic, Youings Drive, Pilton
Barnstaple
Devon
EX31 1QL
Employer's website
https://www.dpt.nhs.uk/ (Opens in a new tab)
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