Devon Partnership NHS Trust

Community Support Worker

The closing date is 28 February 2026

Job summary

An exciting opportunity has arisen for a Band 3 Community Support Worker to join the newly formed Treatment, Review and Assistance Team for Psychosis (TREAT). This post will support the development and delivery of a community-based clozapine initiation service, building on the success of the pilot programme in the Exeter area and supporting its expansion across all localities within the Trust.

Timely access to clozapine remains a clinically unmet need for many individuals with complex psychosis across Devon. This role will contribute to improving access to this highly effective treatment by supporting clozapine initiation in community settings, thereby reducing the need for inpatient admissions and enabling more people to benefit from early intervention.

The postholder will work as part of a multidisciplinary community team, supporting service users through the clozapine initiation pathway and contributing to the ongoing development of this innovative service model. This role offers the opportunity to be involved in a developing service that aims to improve outcomes, enhance patient experience, and support recovery-focused care for people with psychosis.

Please note this vacancy may close early if volume of applications are high.

Main duties of the job

To work under the direction of registered clinicians within the TREAT service to support individuals with complex psychosis receiving community-based clozapine initiation.
To provide practical, emotional, and recovery-focused support to service users in line with agreed care plans.
To assist with the delivery of physical health monitoring and observation processes associated with clozapine initiation, in accordance with Trust policies and training.
To support engagement with service users and carers, promoting adherence to treatment and attendance at appointments.
To contribute to the safe and effective running of the community clozapine pathway, including documentation and communication with the wider multidisciplinary team.
To support the ongoing development and expansion of the community clozapine service across the Trust.
To work collaboratively with colleagues across community and inpatient services to support continuity of care.
To uphold Trust values, policies, and procedures, including those relating to safeguarding, confidentiality, and risk management.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

Our values

We not only recruit employees based on their qualifications & experience - we recruit individuals who possess and demonstrate the behaviours which underpin the core values of our organisation. These values include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health & learning disabilities. We are a Disability Confident Leader Employer.

Date posted

16 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata (30 hours per week)

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

C9369-26-0092

Job locations

Wonford House Hospital

Dryden Road

Exeter

EX2 5AF

Job description

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role.

If you require a certificate of sponsorship to work in the UK you are advised to review the "Coming to work in the UK Visa Information" link in the supporting links section to ensure this role and your current circumstances meet the requirements for sponsorship

If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship email dpt.recruitment@nhs.net for further advice

Job description

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role.

If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship email dpt.recruitment@nhs.net for further advice

Person Specification

Experience

Essential

Awareness of safeguarding principles
IT skills
Demonstrate an ability to make and sustain professional therapeutic relationships
Good communication and listening skills
Ability to work with people in a group and individual basis
Demonstrate an ability and awareness to maintain personal boundaries
Problem solving skills
Able to plan work, time management, completing records and recording observations etc.
To take leadership and direction from qualified staff.
To participate in unsupervised tasks and provide accurate feedback to relevant parties
To demonstrate an ability to provide practical support and physically perform nursing duties.
To be able to respond promptly to physical and mental health emergencies, be able to think quickly and deal with situations in a calm and sensible manner.
To be patient and tolerant in challenging situations.

Desirable

Knowledge of mental health and a basic understanding of physical health presentations.

Qualifications

Essential

Basic Education
To complete the Care Certificate within the first 6 months of employment unless already obtained or evidence of equivalent agreed and signed off by the appointing manager at interview. If not, this will be a trainee position until successful completion

Desirable

NVQ level 3, QCF Level 3 in Health and Social Care or equivalent qualification.
Other evidence of training or development relevant to working within mental health settings.

Other

Essential

Mobility throughout the area covered by the trust to meet the requirements of the role

Person Specification

Experience

Essential

Awareness of safeguarding principles
IT skills
Demonstrate an ability to make and sustain professional therapeutic relationships
Good communication and listening skills
Ability to work with people in a group and individual basis
Demonstrate an ability and awareness to maintain personal boundaries
Problem solving skills
Able to plan work, time management, completing records and recording observations etc.
To take leadership and direction from qualified staff.
To participate in unsupervised tasks and provide accurate feedback to relevant parties
To demonstrate an ability to provide practical support and physically perform nursing duties.
To be able to respond promptly to physical and mental health emergencies, be able to think quickly and deal with situations in a calm and sensible manner.
To be patient and tolerant in challenging situations.

Desirable

Knowledge of mental health and a basic understanding of physical health presentations.

Qualifications

Essential

Basic Education
To complete the Care Certificate within the first 6 months of employment unless already obtained or evidence of equivalent agreed and signed off by the appointing manager at interview. If not, this will be a trainee position until successful completion

Desirable

NVQ level 3, QCF Level 3 in Health and Social Care or equivalent qualification.
Other evidence of training or development relevant to working within mental health settings.

Other

Essential

Mobility throughout the area covered by the trust to meet the requirements of the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.