Devon Partnership NHS Trust

Business Administrator

The closing date is 25 March 2026

Job summary

Devon Partnership NHS Trust is seeking a motivated and experienced Band 4 Business Administrator to join Meadow View Ward at North Devon District Hospital, Barnstaple.

This is a substantive post for 30 hours per week, supporting an inpatient mental health service delivering high-quality, recovery-focused care.

The post holder will provide effective leadership and coordination of ward-based administrative services, ensuring robust systems and processes are in place to support multi-disciplinary clinical teams. Working closely with clinical managers and operational colleagues, you will play a key role in enabling safe, efficient and patient-centred services by ensuring administration functions are delivered to a high standard.

You will be responsible for line managing the administration team, overseeing workforce planning, supporting service development and maintaining strong communication across the ward. This role requires excellent organisational, leadership and interpersonal skills, with the ability to work flexibly in a dynamic healthcare environment aligned with the Trusts values of care, compassion, commitment and collaboration.

Main duties of the job

Provide line management to the administration team supporting multi-disciplinary teams
Recruit, induct and retain administration staff, ensuring appropriate staffing levels and effective leave cover
Develop, review and maintain efficient administrative systems and processes to support clinical teams and maximise clinical time
Chair and facilitate regular administration meetings, promoting shared learning and service improvement
Manage meeting administration, including formal minute-taking, action logging, follow-up and attendance records
Ensure staff have access to appropriate training, equipment and a safe, effective working environment
Monitor and report building maintenance issues, ensuring hazards and repairs are recorded and escalated via appropriate systems
Develop, implement and maintain Business Continuity Plans for the area of responsibility
Build and maintain effective working relationships with clinical managers, ward staff and corporate services
Ensure staffing, patient and finance systems are accurate, up to date and processed in a timely manner
Maintain effective communication with staff to support morale, engagement and motivation
Promote a positive, inclusive and supportive working environment where staff are valued, developed and supported to reach their full potential

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Date posted

11 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year pro rata (30 hours per week)

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9369-26-0024

Job locations

North Devon District Hospital

Raleigh Park

Barnstaple

Devon

EX31 4JB

Job description

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role

Job description

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role

Person Specification

Experience

Essential

Excellent organisational skills.
Experience of managing administration staff
Ability to prioritise workload and adapt to change when required
Experience of working as part of a team Previous experience of working within an administrative or secretarial team
Experience of dealing with confidential and complex information
Ability to take accurate formal and informal minutes

Desirable

Experience of general office routine and filing systems

Qualifications

Essential

Level 4 Diploma in Business Administration or equivalent qualification or experience.
GCSE English or equivalent.
Evidence of continuing professional and personal development.

Desirable

ICDL (International Computer Driving License), or equivalent experience.

Knowledge & Skills

Essential

Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
Working knowledge of a range of administrative procedures including diary management and arranging appointments
Experience or understanding of creating electronic records, electronic filing systems, Electronic data base management.
Ability to manage diverse workload whilst dealing with frequent interruptions
Ability to meet deadlines and to work under pressure / Exceptional organisational skills and ability to prioritise
Knowledge of our business and how it supports patient care

Person Specification

Experience

Essential

Excellent organisational skills.
Experience of managing administration staff
Ability to prioritise workload and adapt to change when required
Experience of working as part of a team Previous experience of working within an administrative or secretarial team
Experience of dealing with confidential and complex information
Ability to take accurate formal and informal minutes

Desirable

Experience of general office routine and filing systems

Qualifications

Essential

Level 4 Diploma in Business Administration or equivalent qualification or experience.
GCSE English or equivalent.
Evidence of continuing professional and personal development.

Desirable

ICDL (International Computer Driving License), or equivalent experience.

Knowledge & Skills

Essential

Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
Working knowledge of a range of administrative procedures including diary management and arranging appointments
Experience or understanding of creating electronic records, electronic filing systems, Electronic data base management.
Ability to manage diverse workload whilst dealing with frequent interruptions
Ability to meet deadlines and to work under pressure / Exceptional organisational skills and ability to prioritise
Knowledge of our business and how it supports patient care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.