Devon Partnership NHS Trust

Administrator

The closing date is 02 February 2026

Job summary

An exciting administration opportunity has arisen to work within our Adult acute wards at Torbay Hospital. We are looking for a full time (37.5 hours) Ward Administrator to join us.

Salus and Haytor are 16 bedded inpatient Mental Health Wards that support adults with acute mental health illness requiring hospital admission.

We pride ourselves on being a dedicated, passionate and skilled team, driven by the motivation to improve the lives and mental health of our patients.

This is a hugely rewarding and unique administration role which will give you an excellent insight into adult mental health conditions and the range of therapies and interventions that we offer. It will also provide you with lifelong skills in dealing with challenging situations and people from diverse backgrounds as well as the ability to work in an ever changing environment where you can contribute to positive changes in the NHS and society as a whole.

Supporting our patients on their path to recovery, whatever this might look like for them, provides our staff with a huge sense of pride and joy. You will be supported to reach your full potential, with opportunities for continuing development, training and career progression into a wide range of administrative, management and/or clinical roles depending on your area of interest.

Main duties of the job

The post-holder's role will be to work in partnership with the Ward Manager and MDT in the team, providing high quality administrative support that will enable the provision of the best possible care to service-users.

This role is interesting and varied, some of the main duties include:

Working at the ward reception area.
Serving as the first point of contact in the ward;greeting patients and their family members and answering the doors to the ward.
Answering phones and liaising with external agencies.

Administrative support to Ward Manager and MDT
Minute taking of MDTs, business meetings and ad-hoc professional meetings
Amending and updating staff rotas (Health Roster)
Ordering of supplies
Uploading of patient records
Uploading to staff files
Petty cash
Producing packs for patients

If this appeals to you and you are highly motivated with proven administration experience who can perform to a high standard and provide an excellent service then please do not hesitate to APPLY.

About us

About Devon Partnership Trust

We provide mental health & learning disability services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

Our values

We not only recruit employees based on their qualifications & experience - we recruit individuals who possess and demonstrate the behaviours which underpin the core values of our organisation. These values include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health & learning disabilities. We are a Disability Confident Employer.

Date posted

19 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9369-25-0891

Job locations

South UIC, Devon Partnership NHS Trust, Torbay Hospital

Lowes Bridge

Torquay

Devon

TQ2 7AA

Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

If you require a certificate of sponsorship to work in the UK you are advised to review the "Coming to work in the UK Visa Information" link in the supporting links section to ensure this role and your current circumstances meet the requirements for sponsorship

If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship you can emaildpt.recruitment@nhs.netfor further advice

Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship you can emaildpt.recruitment@nhs.netfor further advice

Person Specification

Experience

Essential

Previous experience of working within an administrative or secretarial team.
Experience of dealing with confidential and complex information.
Ability to take accurate formal and informal minutes.
Excellent organisational skills.
Ability to prioritise workload and adapt to change when required.
Ability to multi task under pressure
Microsoft office

Desirable

Experience of working within healthcare
Knowledge of and interest in mental health care

Knowledge and Skills

Essential

Awareness that you will be serving as the first point of contact for patients, visitors, and staff within the ward.
Awareness that you will be responsible (with support and training) for managing front-of-ward operations, including reception duties and patient inquiries.
Ability to oversee the wards reception area, ensuring a welcoming and efficient environment.
Confidence in delivering front-facing support by greeting and assisting all individuals entering the ward.
Acting as the central liaison at the ward entrance for both internal and external communications.

Knowledge and Skills

Essential

Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
Working knowledge of a range of administrative procedures including diary management and arranging appointments.
Experience or understanding of creating electronic records, electronic filing systems.
Ability to meet deadlines and to work under pressure.

Desirable

Experience and or knowledge of using Systm1

Qualifications

Essential

Please detail how your qualifications and experience meet:
Business Administration Level 3/ T Level qualification in Management and Administration, or proven equivalent experience.
GCSE English or equivalent.
Evidence of continuing professional and personal development.

Desirable

ICDL (International Computer Driving License), or equivalent experience.
Typing or IT qualification

Person Specification

Experience

Essential

Previous experience of working within an administrative or secretarial team.
Experience of dealing with confidential and complex information.
Ability to take accurate formal and informal minutes.
Excellent organisational skills.
Ability to prioritise workload and adapt to change when required.
Ability to multi task under pressure
Microsoft office

Desirable

Experience of working within healthcare
Knowledge of and interest in mental health care

Knowledge and Skills

Essential

Awareness that you will be serving as the first point of contact for patients, visitors, and staff within the ward.
Awareness that you will be responsible (with support and training) for managing front-of-ward operations, including reception duties and patient inquiries.
Ability to oversee the wards reception area, ensuring a welcoming and efficient environment.
Confidence in delivering front-facing support by greeting and assisting all individuals entering the ward.
Acting as the central liaison at the ward entrance for both internal and external communications.

Knowledge and Skills

Essential

Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
Working knowledge of a range of administrative procedures including diary management and arranging appointments.
Experience or understanding of creating electronic records, electronic filing systems.
Ability to meet deadlines and to work under pressure.

Desirable

Experience and or knowledge of using Systm1

Qualifications

Essential

Please detail how your qualifications and experience meet:
Business Administration Level 3/ T Level qualification in Management and Administration, or proven equivalent experience.
GCSE English or equivalent.
Evidence of continuing professional and personal development.