Devon Partnership NHS Trust

Business Administrator

The closing date is 24 November 2025

Job summary

The North Devon Adult Community Mental Health Team is seeking to recruit an enthusiastic, flexible and multi-skilled Administrator to join its busy administration team. You will work closely with our other Business Administrators to support the administration and clinical teams across North Devon Mental Health Services. Your main base will be West Pilton Health and Wellbeing Clinic in Barnstaple but you may be required to travel to other sites across Bideford, Barnstaple and Ilfracombe.

Main duties of the job

The role includes management of the administration team within the North Devon Community Mental Health Team. As a role model, you will inspire and motivate the team, fostering a positive, challenging environment where staff are valued and encouraged to reach their full potential. The post holder will be actively involved in managing the team, including line management, responsible for recruitment and maintaining staff members, ensuring appropriate level of admin support for the clinical teams.

You will work closely with the Organisation and Clinical Team Managers to help develop, maintain and improve processes and systems which provide the clinical team with effective, efficient methods to enable them to use time effectively.

You will be responsible for arranging, chairing and minute taking regular administrative meetings.

The post holder will be responsible for ensuring all records are up to date on appropriate staffing and patient systems, and ensure standards relating to administrative processes are maintained.

To maintain communication links with all staff, using a variety of techniques to develop team morale and motivation through effective personal leadership.

The successful candidate will have excellent IT skills, attention to detail and accuracy and excellent organisation and time management skills. As well as be a strong team player and have the ability to follow Trust policies and procedures.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Date posted

13 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9369-25-0890

Job locations

West Pilton Health and Wellbeing Clinic

Youings Drive

Barnstaple

Devon

EX31 1QL

Job description

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role.

Person Specification

Knowledge and skills

Essential

Ability to manage diverse workload whilst dealing with frequent interruptions
Ability to meet deadlines and to work under pressure
Understanding and respect of confidentiality in the workplace
Excellent interpersonal and communication skills both written and verbal
Able to deal with difficult situations
Positive attitude towards mental ill health and disability

Experience

Essential

Excellent organisational skills.
Ability to prioritise workload and adapt to change when required
Experience of working as part of a team
Previous experience of working within an administrative or secretarial team
Experience of dealing with confidential and complex information
Ability to take accurate formal and informal minutes
Previous NHS experience of working in a Healthcare or Social Care administrative setting

Desirable

Experience of managing administration staff
Demonstrate good numeracy and literacy skills

Qualifications

Essential

Level 4 Diploma in Business Administration or equivalent qualification or experience.
GCSE English or equivalent.
Evidence of continuing professional and personal development

Desirable

ICDL (International Computer Driving License), or equivalent experience

Person Specification

Knowledge and skills

Essential

Ability to manage diverse workload whilst dealing with frequent interruptions
Ability to meet deadlines and to work under pressure
Understanding and respect of confidentiality in the workplace
Excellent interpersonal and communication skills both written and verbal
Able to deal with difficult situations
Positive attitude towards mental ill health and disability

Experience

Essential

Excellent organisational skills.
Ability to prioritise workload and adapt to change when required
Experience of working as part of a team
Previous experience of working within an administrative or secretarial team
Experience of dealing with confidential and complex information
Ability to take accurate formal and informal minutes
Previous NHS experience of working in a Healthcare or Social Care administrative setting

Desirable

Experience of managing administration staff
Demonstrate good numeracy and literacy skills

Qualifications

Essential

Level 4 Diploma in Business Administration or equivalent qualification or experience.
GCSE English or equivalent.
Evidence of continuing professional and personal development

Desirable

ICDL (International Computer Driving License), or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.