Business Administration Coordinator

Job summary

An exciting opportunity has arisen for an experienced administrator to lead the pilot for a centralised administration hub to co-ordinate physical health monitoring activity in the North Devon area, this will include holding central records of all patients who require physical health monitoring whatever service is supporting them, booking appointments, managing DNAs and reporting against KPIs.

We are seeking an enthusiastic and experienced administrator with excellent IT, communication, organisational and management skills.

We are offering a 22.5 hour per week (0.6 WTE) secondment. Approval will be needed from your line manager for you to be able to take up this position as a secondment.

Main duties of the job

The post-holder's role will be to work in partnership with the Project Team and North Devon clinical and administrative staff to develop and test the idea of centralising administration for Physical Health monitoring by locality. This will include project management support and team leadership.

The post-holder will set up and run the ACC including:

• Liaising with the clinical teams to understand what they are currently offering and how the central team could support
• Setting up the ACC as a team across all necessary systems
• Designing processes consulting with administrative, clinical and digital leads as required
• Recruiting, training and line-managing 1.6 B3 BSA on a fixed-term contract
• Managing the ACC for the duration of the pilot
• You will need to be system-focussed as a big part of the project will be exploring the possibility of working across Directorates where the patient records are held in different units within SystmOne.

Interest is invited from DPT administrators currently working at Band 3, Band 4 or Band 5.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Employer details

Employer name

Devon Partnership NHS Trust

Address

North Devon District Hospital

Raleigh Park

Barnstaple

Devon

EX31 4JB

Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Devon Partnership NHS Trust

Address

North Devon District Hospital

Raleigh Park

Barnstaple

Devon

EX31 4JB

Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)

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