Devon Partnership NHS Trust

Business Support Administrator

The closing date is 14 November 2025

Job summary

An exciting opportunity has arisen for an enthusiastic experienced Business Support Administrator working 21 hours per week within the exciting new Integrated Non-Custodial Services (INCS) contract which has been awarded to DPT for the next seven years.

The MHTR service is a fast-paced service that delivers Mental Health Treatment Requirements to individuals who have received a community sentence from the courts which has an MHTR as an element of the order. MHTRs are designed to support individuals with low to medium mental health needs where the court considers that an individuals mental health is linked to their offending.

The team offers hybrid working which is flexible according to business needs and is based in Exeter.

Main duties of the job

Working within the INCS service, the post holder will provide administrative support to the MHTR team which will include but is not limited to data entry, processing referrals, supporting clinicians, minute taking, diary management, procurement, booking assessments, updating client records, managing inboxes. Providing administrative support to the other teams within the service could also be requested from time to time.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Date posted

31 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata (21 hours per week)

Contract

Permanent

Working pattern

Flexible working

Reference number

C9369-25-0756

Job locations

1 - 2 Hospital lane, Whipton Hospital

Old ASU building

Exeter

EX1 3RB

Job description

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information about this role

Job description

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information about this role

Person Specification

Knowledge and skills

Essential

Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
Working knowledge of a range of administrative procedures including diary management and management of numerous inboxes
Experience or understanding of creating electronic records, electronic filing systems
Electronic database management.
Ability to manage diverse workload whilst dealing with frequent interruptions
Ability to meet deadlines and to work under pressure
Exceptional organisational skills and ability to prioritise
Ability to work both independently and as part of a team
Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking
Knowledge of our business and how it supports client care

Desirable

Ability to work independently and be self-motivated. A can-do approach is essential, as well as agility and flexibility as the new service emerges

Experience

Essential

Excellent organisational skills
Ability to prioritise workload and adapt to change when required
Previous experience of working within an administrative or secretarial team
Experience of dealing with confidential and complex information
Ability to take accurate formal and informal minutes
Demonstrate good numeracy and literacy skills

Qualifications

Essential

Business Administration Level 3 / T Level qualification in Management and Administration, or equivalent experience.
GCSE English or equivalent.
Evidence of continuing professional and personal development.

Desirable

ICDL (International Computer Driving License), or equivalent experience.

Person Specification

Knowledge and skills

Essential

Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
Working knowledge of a range of administrative procedures including diary management and management of numerous inboxes
Experience or understanding of creating electronic records, electronic filing systems
Electronic database management.
Ability to manage diverse workload whilst dealing with frequent interruptions
Ability to meet deadlines and to work under pressure
Exceptional organisational skills and ability to prioritise
Ability to work both independently and as part of a team
Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking
Knowledge of our business and how it supports client care

Desirable

Ability to work independently and be self-motivated. A can-do approach is essential, as well as agility and flexibility as the new service emerges

Experience

Essential

Excellent organisational skills
Ability to prioritise workload and adapt to change when required
Previous experience of working within an administrative or secretarial team
Experience of dealing with confidential and complex information
Ability to take accurate formal and informal minutes
Demonstrate good numeracy and literacy skills

Qualifications

Essential

Business Administration Level 3 / T Level qualification in Management and Administration, or equivalent experience.
GCSE English or equivalent.
Evidence of continuing professional and personal development.

Desirable

ICDL (International Computer Driving License), or equivalent experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.