Job summary
The Crisis Resolution Home Treatment Team is a pivotal, county-wide service whose main focus is to offer an alternative to inpatient admission and provide intensive treatment as required within the community. The service operates within locality-based leadership teams to ensure effective gatekeeping for all service users referred for hospital admission. Outreach is at the heart of the service, with most assessments taking place in non-hospital environments.
As an active member of the integrated multi-disciplinary team, the post holder will contribute to a 24-hour community-based Crisis Resolution and Home Treatment Service, available across the county as an alternative to hospital admission. The role involves delivering rapid assessments and planning effective, evidence-based home treatment in collaboration with service users, carers, and professionals from both established services and locality teams.
Main duties of the job
The post holder will be responsible for ensuring compliance with quality and safety standards and will ensure that all individuals receiving care and treatment from the service do so in line with Trust strategic objectives. They will also be responsible for ensuring the clinical practice aligns with CQC key Lines of enquiry and national standards for CRHT. They will form part of the Teams leadership structure and provide evidenced based professional support and advice to the multi-disciplinary team.
- Coordinate and deliver high-quality mental health services
- Ensure robust shift planning and effective leadership, maintaining consistent service provision and team coverage.
- Develop, implement, and oversee comprehensive treatment plans for clients.
- Provide mentorship, guidance, and support to colleagues across the multi-disciplinary team.
- Utilise an approved UK triage tool to rigorously assess the urgency and complexity of each referral, ensuring accurate prioritisation and allocation of resources.
- Conduct timely clinical assessmentswithin 4 hours for urgent referrals and 24 hours for routine casesto provide prompt access to care and interventions.
- Assess, manage, and formulate clinical risk with each client on the caseload.
- Offer crisis resolution as an alternative to hospital admission, available 24/7.
- Act as the gatekeeper for inpatient hospital beds.
- Conduct in-person follow-up after hospital discharge to ensure ongoing support and continuity of care.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification which will provide further information on this role
Job description
Job responsibilities
Please see the attached Job Description and Person Specification which will provide further information on this role
Person Specification
Qualifications
Essential
- Professional registration (e.g. RMN, Social Worker, Occupational Therapist) with substantial post-qualification experience (minimum 5 years).
Desirable
- Training in advanced psychosocial interventions (e.g. CBT, DBT, systemic approaches).
- Post Graduate qualification relevant to specialism eg CBT, NMP, DBT, etc.
- Management qualification Leadership or quality improvement qualification
Knowledge & Skills
Essential
- Strong understanding of safeguarding, legal frameworks (e.g. MHA, MCA), and ethical practice.
- Commitment to continuous professional development and service improvement.
- Ability to interpret research and apply to practice
- Management and organisational skills that enable a number of complex activities and clinical work to be undertaken, revising and adjusting these according to the needs of individual patients and the service.
- Ability to be mobile across a geographical area
- Knowledge and utilization of counselling skills / cognitive behavioural skills, psychosocial intervention
- Teaching, training and/or supervision of clinical staff
Desirable
- Understanding of research principles and how to apply this in practice
Experience
Essential
- Experience of working with people presenting in mental health crisis in both inpatient and community settings
- Proven expertise in crisis intervention, mental health assessment, and risk management.
- Experience of leading clinical decision-making and supervising staff.
- Excellent communication, leadership, and interpersonal skills.
- Ability to work flexibly and manage competing demands in high-pressure environments.
- Commitment to continuous professional development and service improvement.
- Management and organisational skills that enable a number of complex activities and clinical work to be undertaken, revising and adjusting these according to the needs of individual patients and the service.
- Ability to be mobile across a geographical area
- Specialist knowledge of mental health disorders
- Excellent clinical knowledge to be able to make autonomous decisions, based on an analysis of complex presenting problems and signpost accordingly
- Experience of working in a senior or advanced clinical role
Desirable
- Experience in service development or leading change initiatives.
- Familiarity with local crisis pathways, community resources, and integrated care systems.
- Experience in managing complex cases involving co-occurring needs (e.g. substance misuse, neurodiversity, trauma).
Person Specification
Qualifications
Essential
- Professional registration (e.g. RMN, Social Worker, Occupational Therapist) with substantial post-qualification experience (minimum 5 years).
Desirable
- Training in advanced psychosocial interventions (e.g. CBT, DBT, systemic approaches).
- Post Graduate qualification relevant to specialism eg CBT, NMP, DBT, etc.
- Management qualification Leadership or quality improvement qualification
Knowledge & Skills
Essential
- Strong understanding of safeguarding, legal frameworks (e.g. MHA, MCA), and ethical practice.
- Commitment to continuous professional development and service improvement.
- Ability to interpret research and apply to practice
- Management and organisational skills that enable a number of complex activities and clinical work to be undertaken, revising and adjusting these according to the needs of individual patients and the service.
- Ability to be mobile across a geographical area
- Knowledge and utilization of counselling skills / cognitive behavioural skills, psychosocial intervention
- Teaching, training and/or supervision of clinical staff
Desirable
- Understanding of research principles and how to apply this in practice
Experience
Essential
- Experience of working with people presenting in mental health crisis in both inpatient and community settings
- Proven expertise in crisis intervention, mental health assessment, and risk management.
- Experience of leading clinical decision-making and supervising staff.
- Excellent communication, leadership, and interpersonal skills.
- Ability to work flexibly and manage competing demands in high-pressure environments.
- Commitment to continuous professional development and service improvement.
- Management and organisational skills that enable a number of complex activities and clinical work to be undertaken, revising and adjusting these according to the needs of individual patients and the service.
- Ability to be mobile across a geographical area
- Specialist knowledge of mental health disorders
- Excellent clinical knowledge to be able to make autonomous decisions, based on an analysis of complex presenting problems and signpost accordingly
- Experience of working in a senior or advanced clinical role
Desirable
- Experience in service development or leading change initiatives.
- Familiarity with local crisis pathways, community resources, and integrated care systems.
- Experience in managing complex cases involving co-occurring needs (e.g. substance misuse, neurodiversity, trauma).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
