Devon Partnership NHS Trust

Medical Support Secretary

The closing date is 11 September 2025

Job summary

An exciting opportunity has arisen for a Medical Support Secretary the Honiton Community Administration Team.

The role is for 30 hours.

We are looking for a highly organised and multi-skilled person to support the Consultant Psychiatrists, associated medical staff and the multi-disciplinary team where appropriate with their administration.

You will be part of a larger administration team and will work closely with other administrators.

The team support the adult population in the community providing diagnostic and support services for people with mental health difficulties.

Please note that applicants requiring a certificate of sponsorship should review the link "Coming to work in the UK Visa information" on the advert to see if they meet the requirements.

Main duties of the job

The post holder must be able to work to a high standard with a good knowledge of Microsoft Office as well as excellent diary management and minute taking skills.

To maintain a high standard of service to meet patient needs; keeping accurate, up to date patient records and typing clinical correspondence.

You will be required to use your initiative and have the ability to prioritise work, whilst working calmly and confidently under pressure and able to meet conflicting demands.

You will need to multi-task with ease and possess excellent organisational skills as well as an eye for detail.

The post holder needs to be able to correspond with a wide range of people and professional services. You should have excellent communication skills and telephone manner.

To support the organisation in the delivery of a seamless pathway of care.

The post holder will provide cross cover for administrative colleagues when required.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Date posted

28 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9369-25-0548

Job locations

Haydons Court

Marlpits Lane

Honiton

Devon

EX14 2DE

Job description

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role

Job description

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role

Person Specification

Qualifications

Essential

Business Administration Level 3 or T Level qualification in Management and Administration, or equivalent experience.
GCSE English or equivalent
Evidence of continuing professional and personal development

Desirable

AMPSPAR or BSMA Certificate in Medical Terminology or equivalent qualification.
ICDL (International Computer Driving License), or equivalent experience.

Knowledge and skills

Essential

Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
Working knowledge of a range of administrative procedures including diary management and arranging appointments
Exceptional organisational skills and ability to prioritise
Excellent interpersonal and communication skills both written and verbal and able to deal confidentially and tactfully with people at all levels
Knowledge of our business and how it supports patient care
Ability to prioritise own tasks, exercising a degree of independence, initiative and judgement without direct supervision

Experience

Essential

Excellent organisational skills with the ability to prioritise workload and adapt to change when required
Previous experience of working within an administrative or secretarial team
Experience of dealing with confidential and complex information
Ability to take accurate formal and informal minutes with experience of audio transcription

Desirable

Previous NHS experience of working in a Healthcare or Social Care administrative setting

Person Specification

Qualifications

Essential

Business Administration Level 3 or T Level qualification in Management and Administration, or equivalent experience.
GCSE English or equivalent
Evidence of continuing professional and personal development

Desirable

AMPSPAR or BSMA Certificate in Medical Terminology or equivalent qualification.
ICDL (International Computer Driving License), or equivalent experience.

Knowledge and skills

Essential

Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
Working knowledge of a range of administrative procedures including diary management and arranging appointments
Exceptional organisational skills and ability to prioritise
Excellent interpersonal and communication skills both written and verbal and able to deal confidentially and tactfully with people at all levels
Knowledge of our business and how it supports patient care
Ability to prioritise own tasks, exercising a degree of independence, initiative and judgement without direct supervision

Experience

Essential

Excellent organisational skills with the ability to prioritise workload and adapt to change when required
Previous experience of working within an administrative or secretarial team
Experience of dealing with confidential and complex information
Ability to take accurate formal and informal minutes with experience of audio transcription

Desirable

Previous NHS experience of working in a Healthcare or Social Care administrative setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.