Devon Partnership NHS Trust

Dementia Support Worker

The closing date is 25 August 2025

Job summary

Join Us in Making a Real Difference

This is an exciting new role within the Mid Devon Older Peoples Mental Health team. We are looking for a compassionate and motivated Dementia Support Worker to join our well-established, supportive team based in Tiverton.

You will play a vital role in improving the lives of people with dementiasupporting individuals following their diagnosis and throughout their journey, empowering them to live well, and offering meaningful support to their carers.

Were seeking someone with:

Experience in a health or social care role, ideally within a community setting
Experience working with people newly diagnosed with dementia and an understanding of the emotional and practical support they need
Insight into the challenges faced by carers, with a commitment to offering empathy and effective support
Strong communication skills, a flexible approach, and a genuine passion for improving lives

The Older Peoples Mental Health directorate is a friendly and welcoming team, committed to supporting you in all aspects of your role. We offer:

Comprehensive induction and ongoing training
A nurturing and inclusive team environment
Opportunities for career progression
Access to staff wellbeing resources and NHS benefits

Main duties of the job

As a Dementia Support Worker:

You will work with a caseload of people and support them and their carers after receiving a diagnosis of dementia. This could mean helping them receive all the appropriate information and services available to them
You will provide support to people living with dementia in their own homes.
You will support people within care homes who may have more complex presentations including non-compliance with care and treatment, working with them and carers to find personalised solutions to enhance care and treatment.
You will also be involved in working with people who have lived with dementia for some time and require additional support and specialism to remain at home.
You will work closely with individuals and their families to promote independence, wellbeing, and quality of life
You will offer tailored support and guidance to carers, recognising the challenges they face
You will collaborate with clinicians, care providers, and community partners to ensure consistent, person-centred care
You will be a visible and trusted source of help for people at all stages of their dementia journey

This is a community-based role and requires the ability to travel around the Mid Devon area.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Date posted

06 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pro rata (30 hours per week)

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

C9369-25-0363-4

Job locations

Tiverton & District Hospital

Kennedy Way

Tiverton

Devon

EX16 6NT

Job description

Job responsibilities

If you require a certificate of sponsorship to work in the UK you are advised to review the "Coming to work in the UK Visa Information" link in the supporting links section to ensure this role and your current circumstances meet the requirements for sponsorship

If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship email dpt.recruitment@nhs.net for further advice

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

Job description

Job responsibilities

If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship email dpt.recruitment@nhs.net for further advice

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

Person Specification

Experience

Essential

Experience of working in a health or social care role in the community
Experience with people newly diagnosed with dementia
Experience of the challenges faced by carers

Desirable

Working with people with challenging behaviour and complex health needs.

Qualifications

Essential

QCF Level 4 or equivalent level of knowledge or substantial knowledge from experience in a caring role.
GCSE in Maths and English (Grade C or above) OR Level 2 Key Skills /
Functional Skills in Maths and English.

Physical Skills

Essential

Ability to be mobile across a geographical area in a timely manner and in accordance with service need.

Knowledge & Skills

Essential

Knowledge of Dementia and person-centred care.
An understanding of physical health problems which can impact a persons mental health and monitoring of the same.
Knowledge of safeguarding principles and appropriate action to take
Excellent verbal, nonverbal and written communication skills.
Ability to communicate sensitive information to patients, carers and colleagues.
Ability to assess risk (to self, service user and/or family/carers) and to take appropriate action.

Desirable

Awareness of the Code of conduct for Health Care Support Workers in England

Person Specification

Experience

Essential

Experience of working in a health or social care role in the community
Experience with people newly diagnosed with dementia
Experience of the challenges faced by carers

Desirable

Working with people with challenging behaviour and complex health needs.

Qualifications

Essential

QCF Level 4 or equivalent level of knowledge or substantial knowledge from experience in a caring role.
GCSE in Maths and English (Grade C or above) OR Level 2 Key Skills /
Functional Skills in Maths and English.

Physical Skills

Essential

Ability to be mobile across a geographical area in a timely manner and in accordance with service need.

Knowledge & Skills

Essential

Knowledge of Dementia and person-centred care.
An understanding of physical health problems which can impact a persons mental health and monitoring of the same.
Knowledge of safeguarding principles and appropriate action to take
Excellent verbal, nonverbal and written communication skills.
Ability to communicate sensitive information to patients, carers and colleagues.
Ability to assess risk (to self, service user and/or family/carers) and to take appropriate action.

Desirable

Awareness of the Code of conduct for Health Care Support Workers in England

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.