Devon Partnership NHS Trust

Business Support Administrator

The closing date is 23 May 2025

Job summary

We are looking to recruit an enthusiastic and self motivated administrator to join our small friendly team. You will provide comprehensive administrative support to our community clinical team based at Torbay Hospital. The administrative team occupy bright newly refurbished offices alongside the clinical staff within the hospital site.

The successful applicant will possess excellent communication and organisation skills. You will also have good time management as well as being a team player.

Main duties of the job

You will be working alongside other administrative staff as well as our clinical team. You will be the first telephone contact for clients and professionals and must have a good telephone manner. You should also have experience using Microsoft products such as MS Outlook, Word, Teams and Excel. You will be working from a shared email address picking up tasks such as appointment letters, referrals, room bookings as well as updating our patient record system. You will also be required to minute take professional meetings face to face and via MS Teams. Full training will be provided.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Date posted

09 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9369-25-0192

Job locations

Torbay Hospital

Lowes Bridge

Torquay

Devon

TQ2 7AA

Job description

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role.

Person Specification

Qualifications

Essential

NVQ 3 in Administration or equivalent level of administration knowledge and experience. GCSE English or Equivalent RSA Stage 3 Word Processing Evidence of continuing professional and personal development

Desirable

ECDL (European Computer Driving Licence) Shorthand or Speedwriting

Experience

Essential

Accurate typing skills using MS Word.

Desirable

Knowledge of healthcare, particularly with an interest in the Mental Health and the Learning Disability Sector.

Person Specification

Qualifications

Essential

NVQ 3 in Administration or equivalent level of administration knowledge and experience. GCSE English or Equivalent RSA Stage 3 Word Processing Evidence of continuing professional and personal development

Desirable

ECDL (European Computer Driving Licence) Shorthand or Speedwriting

Experience

Essential

Accurate typing skills using MS Word.

Desirable

Knowledge of healthcare, particularly with an interest in the Mental Health and the Learning Disability Sector.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.