Job summary
We are looking for an excellent, highly-motivated and talented individual to provide direct senior support to the Chief Executive of Devon Partnership NHS Trust.
The Chief Executive Strategic Business Manager is an exciting new role responsible for providing high quality, efficient and proactive strategic support to ensure the Chief Executive, and the wider Executive and Non-Executive Team carry out their roles effectively.
You will play a key role in helping us to deliver our goal of providing outstanding care to our patients, staff and the communities we serve by ensuring that the Chief Executive has the support they need to lead the organisation. The role provides a unique development opportunity for anyone wishing to gain insight into how a busy Mental Health, Learning Disability and Neurodiversity Trust works at the most senior levels during what is a period of unprecedented demand on NHS services.
You will need to be a highly motivated, enthusiastic and proactive business manager, with a high level of personal resilience, excellent communication and negotiation skills and strong information administration and management experience. You will ideally have worked supporting Executive and Chief Executive level roles previously and will understand the strategic importance and urgency of the work that comes to the Chief Executive of an organisation.
Interviews are scheduled to take place on Wednesday 29th November 2023.
Main duties of the job
Under the guidance of the Director of Corporate Affairs, this critical role will be the key operational support person to the office of the Chief Executive, to understand and assist with prioritising and managing workload, ensuring sufficient capacity to allow the Chief Executive to focus on guiding the delivery of the Trust strategy and representing the organisation on a local, regional and national scale.
Providing comprehensive, direct, contemporaneous and accurate information to the Chief Executive through the production and/or coordination of briefings, presentations, papers and responses, particularly ensuring proactive response to commissioners and regulators will be a fundamental part of the role.
You will have exceptional communication skills, both written and verbal and present a professional and welcoming image at all times. You will also have experience working in a fast paced and high profile role, and you will also have experience of leading others in a compassionate and collaborative manner.
Formal meeting administration, minute taking, development and facilitation at a senior level is essential. The post-holder will be responsible for the coordination and management of all Trust Board activities, including Trust Board meetings and Development Days, working directly to the Chief Executive, Chair and Director of Corporate Affairs in the delivery of these.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job description
Job responsibilities
Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.
Job Purpose
Under the guidance of the Director of Corporate Affairs, this critical role will be the key operational support person to the office of the Chief Executive, to understand and assist with prioritising and managing workload, ensuring sufficient capacity to allow the Chief Executive to focus on guiding the delivery of the Trust strategy and representing the organisation on a local, regional and national scale.
The Chief Executive Strategic Business Manager will provide comprehensive, direct and proactive support to the Chief Executive in terms of the production of briefings, presentations, papers and responses, particularly ensuring proactive response to commissioners and regulators.
Working to the Director of Corporate Affairs, they will introduce a strategic programme management approach across the Executive Directors Team that adds value and supports the effective strategic and operational functioning of the Executive, in response to the requirements on the organisation, and specifically the Chief Executive.
The post holder will have oversight responsibility for co-operation and collaboration with external stakeholders and partners to enable appropriate and coordinated engagement from the organisation across system and regional activities.
As directed by the Director of Corporate Affairs, the Chief Executive Strategic Business Manager will oversee the day to day operating of the Chief Executive and Chairs Office. This includes ensuring the provision of high quality, efficient administration services to the Trusts Chief Executive, Chair, Non-Executive Directors, and to the Trusts Board.
The post holder will work together with the Director of Corporate Affairs to deliver all required support to Trust Board, to include management, coordination and administration of Trust Board meetings, Board Development Days and the Board Effectiveness Programme, to include briefings, workshops, visits and effectiveness reviews.
Key Elements of the Role
Specific Duties
- Provide high quality, comprehensive and responsive strategic business support to the Chief Executive.
- Proactively manage the Chief Executives workload, in a highly efficient manner, to facilitate their ability to lead the Trust efficiently and effectively. Take a proactive, horizon scanning, forward planning approach in all work particularly in support of the Chief Executive and Executive Team in the delivery of their portfolios.
- Bring a structured and disciplined programme management approach to the work of the Chief Executive and Chairs Office, ensuring that there is oversight across all programmes of work being undertaken by members of the Executive Team and that the reporting cycles are timely, targeted and effective.
- Work closely with the Chief Executive, Director of Corporate Affairs and the Chief Executive Office Manager, keeping them informed of relevant issues, commitments and responsibilities, prioritising and following up as appropriate, to include liaison with relevant members of the Executive and Senior Leadership Teams.
- Ensure the Chief Executive and Chair are briefed for all meetings, proactively following up actions and ensuring all briefings / presentations / papers are of a high quality and appropriate standard.
Management
- To provide supervision, appraisal, training and support and manage the performance of staff within the scope of this post as required, in accordance with Trust policies and procedures.
- To support the Director of Corporate Affairs with the efficient management and day to day running of the Chief Executive and Chairs Office, providing senior management and administration advice and support as required. This includes supporting the development, implementation and on-going monitoring of communication systems with Non-Executive Directors and ensuring appropriate administration for the Chief Executive and all Non-Executive members of the Board.
- To oversee the development and provision of induction for all Board Directors as directed by the Director of Corporate Affairs.
- To represent the Trust on appropriate external networks where this is of benefit to the Trust.
- To undertake any other duties as identified by the Director of Corporate Affairs commensurate with the role and banding.
Professional Leadership
- In partnership with clinical directorate Administration Managers and overseen by the Head of Corporate Governance and Administration, facilitate the provision of consistent, high quality administration services across all clinical and non-clinical corporate services.
- Act as an ambassador for the Trust, being professional, confident, courteous, respectful and helpful at all times.
Personal Development
- To define and discuss own development needs through the annual appraisal process.
- To be familiar with the policies and procedures of the Trust, directorates and own environment and work within those parameters.
- To promote all Health and Safety guidelines thereby reducing risks within the Trust.
- To undertake any training required in order to maintain competency including all mandatory training, i.e. Fire, Manual Handling.
- To contribute to and work within a safe working environment.
Job description
Job responsibilities
Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.
Job Purpose
Under the guidance of the Director of Corporate Affairs, this critical role will be the key operational support person to the office of the Chief Executive, to understand and assist with prioritising and managing workload, ensuring sufficient capacity to allow the Chief Executive to focus on guiding the delivery of the Trust strategy and representing the organisation on a local, regional and national scale.
The Chief Executive Strategic Business Manager will provide comprehensive, direct and proactive support to the Chief Executive in terms of the production of briefings, presentations, papers and responses, particularly ensuring proactive response to commissioners and regulators.
Working to the Director of Corporate Affairs, they will introduce a strategic programme management approach across the Executive Directors Team that adds value and supports the effective strategic and operational functioning of the Executive, in response to the requirements on the organisation, and specifically the Chief Executive.
The post holder will have oversight responsibility for co-operation and collaboration with external stakeholders and partners to enable appropriate and coordinated engagement from the organisation across system and regional activities.
As directed by the Director of Corporate Affairs, the Chief Executive Strategic Business Manager will oversee the day to day operating of the Chief Executive and Chairs Office. This includes ensuring the provision of high quality, efficient administration services to the Trusts Chief Executive, Chair, Non-Executive Directors, and to the Trusts Board.
The post holder will work together with the Director of Corporate Affairs to deliver all required support to Trust Board, to include management, coordination and administration of Trust Board meetings, Board Development Days and the Board Effectiveness Programme, to include briefings, workshops, visits and effectiveness reviews.
Key Elements of the Role
Specific Duties
- Provide high quality, comprehensive and responsive strategic business support to the Chief Executive.
- Proactively manage the Chief Executives workload, in a highly efficient manner, to facilitate their ability to lead the Trust efficiently and effectively. Take a proactive, horizon scanning, forward planning approach in all work particularly in support of the Chief Executive and Executive Team in the delivery of their portfolios.
- Bring a structured and disciplined programme management approach to the work of the Chief Executive and Chairs Office, ensuring that there is oversight across all programmes of work being undertaken by members of the Executive Team and that the reporting cycles are timely, targeted and effective.
- Work closely with the Chief Executive, Director of Corporate Affairs and the Chief Executive Office Manager, keeping them informed of relevant issues, commitments and responsibilities, prioritising and following up as appropriate, to include liaison with relevant members of the Executive and Senior Leadership Teams.
- Ensure the Chief Executive and Chair are briefed for all meetings, proactively following up actions and ensuring all briefings / presentations / papers are of a high quality and appropriate standard.
Management
- To provide supervision, appraisal, training and support and manage the performance of staff within the scope of this post as required, in accordance with Trust policies and procedures.
- To support the Director of Corporate Affairs with the efficient management and day to day running of the Chief Executive and Chairs Office, providing senior management and administration advice and support as required. This includes supporting the development, implementation and on-going monitoring of communication systems with Non-Executive Directors and ensuring appropriate administration for the Chief Executive and all Non-Executive members of the Board.
- To oversee the development and provision of induction for all Board Directors as directed by the Director of Corporate Affairs.
- To represent the Trust on appropriate external networks where this is of benefit to the Trust.
- To undertake any other duties as identified by the Director of Corporate Affairs commensurate with the role and banding.
Professional Leadership
- In partnership with clinical directorate Administration Managers and overseen by the Head of Corporate Governance and Administration, facilitate the provision of consistent, high quality administration services across all clinical and non-clinical corporate services.
- Act as an ambassador for the Trust, being professional, confident, courteous, respectful and helpful at all times.
Personal Development
- To define and discuss own development needs through the annual appraisal process.
- To be familiar with the policies and procedures of the Trust, directorates and own environment and work within those parameters.
- To promote all Health and Safety guidelines thereby reducing risks within the Trust.
- To undertake any training required in order to maintain competency including all mandatory training, i.e. Fire, Manual Handling.
- To contribute to and work within a safe working environment.
Person Specification
Experience
Essential
- Experience of working with Chief Executives, Boards and Executive and Senior Management.
- Experiences of working across organisational boundaries/functions and of influencing others.
- Proven experience of achievement in delivering challenging objectives to a deadline, partnership working, and stakeholder engagement.
- Experience in coordinating complex programmes of work, with an attention to detail and accuracy and proficiency in managing areas of work, often with conflicting priorities and under time pressure
Qualifications
Essential
- Relevant professional or management qualification at degree level or equivalent experience.
- Relevant masters level qualification (for example business administration, health care management) or evidence of an equivalent level of experience for this role.
- Advance qualification in IT and general administration skills e.g. European Computer Driving Licence or equivalent level of knowledge and experience.
- Evidence of continuing professional and personal development
Desirable
- Project Management Qualification or relevant level of experience.
- Coaching and mentoring training
Knowledge and skills
Essential
- Knowledge of current developments in relation to integrated health systems, particularly in the NHS and in the field of mental health and learning disability services.
- Knowledge of working at a senior administration / strategic management level in a large organisation and demonstrable experience of implementing practices and procedures across a complex organisation.
- Detailed working knowledge and understanding of NHS governance and assurance requirements (clinical and corporate).
- Highly developed organisational skills with the ability to prioritise and manage concurrent projects.
- Excellent presentational skills with evidence of successfully delivering to a wide range of audiences.
Person Specification
Experience
Essential
- Experience of working with Chief Executives, Boards and Executive and Senior Management.
- Experiences of working across organisational boundaries/functions and of influencing others.
- Proven experience of achievement in delivering challenging objectives to a deadline, partnership working, and stakeholder engagement.
- Experience in coordinating complex programmes of work, with an attention to detail and accuracy and proficiency in managing areas of work, often with conflicting priorities and under time pressure
Qualifications
Essential
- Relevant professional or management qualification at degree level or equivalent experience.
- Relevant masters level qualification (for example business administration, health care management) or evidence of an equivalent level of experience for this role.
- Advance qualification in IT and general administration skills e.g. European Computer Driving Licence or equivalent level of knowledge and experience.
- Evidence of continuing professional and personal development
Desirable
- Project Management Qualification or relevant level of experience.
- Coaching and mentoring training
Knowledge and skills
Essential
- Knowledge of current developments in relation to integrated health systems, particularly in the NHS and in the field of mental health and learning disability services.
- Knowledge of working at a senior administration / strategic management level in a large organisation and demonstrable experience of implementing practices and procedures across a complex organisation.
- Detailed working knowledge and understanding of NHS governance and assurance requirements (clinical and corporate).
- Highly developed organisational skills with the ability to prioritise and manage concurrent projects.
- Excellent presentational skills with evidence of successfully delivering to a wide range of audiences.
