Devon Partnership NHS Trust

Service Manager

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Job summary

The Devon Adult Autism and ADHD Service are looking for a dynamic, committed and compassionate Service Manager. We are looking for a leader who will uphold and realise our guiding principle; to improve the lives of autistic people and people with ADHD.

We provide assessment, diagnosis, prescribing, medication reviews, some post-diagnostic psychological interventions for service users and their families and consultation for healthcare colleagues.

We are a large, multi-disciplinary service, divided into two distinct but interrelated workstreams: ADHD and Autism. We are a friendly, skilled, compassionate and established team, comprising allied health professionals, psychologists and psychology assistants. We are also seeking to appoint to a team manager position to assist and support the service manager in the safe and effective running of the service.

We are a forward-thinking and innovative service, engaged in service development, networking and research and we are looking for a leader who will enable us to continually strive for excellence in all of these areas. The post holder will also highly value and support staff well-being, understanding that this is inextricably linked to patient experience. We are currently using a hybrid of home and office working.

Main duties of the job

The Service Manager will be integral to leadership team within (DAANA), supporting the Team Manager with operational responsibility for the service. They will ensure the service continues to offer patient centred care with good clinical governance as well service developments which meets the needs of service users.

You will provide efficient and effective management in the delivery of clinical interventions, ensuring best use of resources across all care pathways within the service, and working with colleagues within the Devon Adult Autism Interventions Team (DAAIT) to develop and deliver joint initiatives across the whole neurodiversity pathway.

You will provide managerial and clinical supervision to staff and have the ability to ensure that demand is met appropriately whilst being accountable for delivery of proactive caseload management. You will have performance management responsibility for all key performance target.

You will promote a culture based on strengths, choice and personalised care and treatment, and collaboration in which neurodivergent individuals, and their supports/families can be active in all elements of service care pathways. Lived experience in the ongoing development of the overall pathway is also key to the services success.

The Service Manager will ensure effective governance and delivery of the service models, and specifications based on evidence and best practice within commissioned requirements.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Date posted

27 July 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9369-23-0512

Job locations

Forde House

Harrier Way, Sowton Industrial Estate

Exeter

Devon

EX2 7HU

Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

Person Specification

Qualifications

Essential

Educated to degree or equivalent experience/competence.
Professional qualification in Nursing, or Allied Health Professional
Evidence of Continued Professional Development.
Professional clinical knowledge acquired through degree supplemented by diploma level specialist training, management qualification or equivalent and experience

Desirable

Post-qualification training directly applicable to the delivery of Autism/ADHD, neurodiversity, mental health services

Experience

Essential

Experience of managing staff within an autism, neurodiversity or mental health service
Budget management
Experience of working with autistic individuals, or those with other neurodevelopmental conditions

Desirable

Demonstrable experience of identifying and delivering professional development and improving standards of professional care.
Management Experience in the delivery of Mental Health and /or related healthcare services

Knowledge and skills

Essential

Excellent leadership skills
Demonstrable understanding of a strength based/recovery approach
An understanding of multi-agency working across the health and social care spectrum and voluntary and independent sector
Demonstrable understanding of the Autism/ADHD clinical pathways.
Excellent communication skills. Able to communicate clearly and confidently to range of staff and audiences

Person Specification

Qualifications

Essential

Educated to degree or equivalent experience/competence.
Professional qualification in Nursing, or Allied Health Professional
Evidence of Continued Professional Development.
Professional clinical knowledge acquired through degree supplemented by diploma level specialist training, management qualification or equivalent and experience

Desirable

Post-qualification training directly applicable to the delivery of Autism/ADHD, neurodiversity, mental health services

Experience

Essential

Experience of managing staff within an autism, neurodiversity or mental health service
Budget management
Experience of working with autistic individuals, or those with other neurodevelopmental conditions

Desirable

Demonstrable experience of identifying and delivering professional development and improving standards of professional care.
Management Experience in the delivery of Mental Health and /or related healthcare services

Knowledge and skills

Essential

Excellent leadership skills
Demonstrable understanding of a strength based/recovery approach
An understanding of multi-agency working across the health and social care spectrum and voluntary and independent sector
Demonstrable understanding of the Autism/ADHD clinical pathways.
Excellent communication skills. Able to communicate clearly and confidently to range of staff and audiences

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).