Job summary
The role
Are you keen to consider a wide diversity of fields concerning gender and identity, whilst providing high quality person-centred health care?
We are looking for a Band 6 Named Professional to join our highly skilled MDT based at The Laurels Gender Identity Clinic, in Exeter.
We support Trans and non-binary adults to receive treatment tailored to their unique experiences of gender incongruence, offering specialist gender assessments and treatment plans, specific gender focused psychological therapy, speech and language therapy, specialist medical consultations, and surgical referrals.
This is a truly specialist area, offering unique care to a diverse and important population of clients. The work is interesting, rewarding, and can genuinely affect peoples lives for the better.
Devon Partnership NHS Trust is growing as we establish ourselves us as one of the leading providers of mental health services in the country.
Working as part of Devon Partnership NHS Trust, you will make a difference to peoples lives from the moment you start.
Main duties of the job
All service users entering treatment within the Specialist Gender Identity Clinic will be allocated a Named Professional, for the entire duration of that patients episode of care with the service. The Named Professional will be the primary point of contact for the service user and will provide regular appointments with the people attending the service. The post holder will support the service user through their transitioning and they will liaise with doctors and/or psychologists to arrange appointments with them at key stages of their treatment.
Named Professionals are part or a multi-disciplinary team and work together with other members of the team to provide the best possible care. We offer support with all aspects of transitioning and will signpost service users onto other services that may be helpful. The post holder will be expected to provide opportunities to explore feelings and concerns raised by the person transitioning including expectations of hormone therapy and surgery and the impact transitioning may have on a persons life and relationships. The Named Professional may be able to offer more frequent contact to increase support through a particular difficult time, or may suggest a referral to the Specific Psychological Interventions team. Named Professionals may also need to refer individuals to other services depending on need
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader Employer.
Job description
Job responsibilities
Duties and Responsibilities
Communication and Working Relationship Skills
The post holder will have highly developed communication skills which will include:
- Good communication with service users (and with their agreement, carers and significant others.) To communicate in a highly skilled and sensitive manner with service user who present to the clinic. This may include people who have specific difficulties in understanding and/or communicating and who may be highly emotionally.
- Other health professional as appropriate and multidisciplinary team colleagues. To work closely with colleagues in other services that we may come into contact with and the multi professional team of the clinic. Contributing to the teams engagement including liaising with a wide range of other professionals and agencies.
- Service Users GPs and other clinical based practice staff, health & social care staff. To communicate with a wide range of health & social care staff in other services in a highly skilled and sensitive manner the complex and sensitive information concerning the assessment, formulation and treatment plans of people under the services care.
- External Agencies such as the Police, housing, employment ETC
- Contribute to the safe and effective day to day operations of the service including the handling of clinical enquires.
- Provide a high standards of written and verbal communication that is clear and in line with professional documentation standards
- Promote social inclusion regardless of age, ethnicity, gender, sexual orientation or disability
Analytical and Judgemental Skills
- Undertake risk assessments and determine the appropriate course of action, which has taken into consideration a range of possible options. When appropriate will seek consultation with senior clinical leads in the service.
- Undertake and continuously re-evaluate bio-psycho-social assessments and contribute to the development of a working formulation and diagnosis, in consultation with senior clinical staff, and the multi-disciplinary team which will lead to the development of personalised care packages in line with current clinical thinking
- Have an awareness of your own clinical competencies, knowledge base and experience, and ensure that you practice within this and seek support as required.
Planning and Organisational Skills
- The post holder will need to have a wide range of planning and organisational skills including but not limited to:
- Carrying a specialist caseload of service users, and providing practical advice to them, family members, carers and professionals.
- Organising their own day to day working patterns in a timely and effective way taking the wider needs of the team into consideration
- Ensure that interventions are planned in an integrated and co-ordinated manner, this may include liaison with external agencies.
- Liaising and planning with other professionals that provide all other interventions for people who access our service such as GPs and surgeons
- Must be IT competent
- Organise meetings, including non-CPA professional and risk meetings.
Responsibility for Patient/Client Care, Treatment and Therapy
- The post holder must demonstrate a willingness to engage in the specialised training in Gender Identity Disorders making appropriate use of supervision.
- To maintain appropriate accurate and up to date client records
- Ensure that clinical practice is developed and maintained in line with the latest research and evidence base.
- Ensure that designated caseload is well managed and that care and treatment is provided in line with practice standards
- Understand social factors that impact upon the mental health of people experiencing gender incongruence
- To consider the holistic needs of service users and identify actions to address these needs within the context of a jointly agreed and negotiated care plan.
- Ensure that all interventions have clear outcomes and that these are taken into consideration when sourcing the resources to best meet the individuals needs.
- Deliver care in line with service protocols, evidence based practice and employ engagement and therapeutic skills that are appropriate to the clinical situation presented.
- Provide specialist advice to referrers/other multi-disciplinary staff in relation to the care of individuals.
- Enable communication and engagement of individuals and their significant others to ensure that they have a voice about the services they receive and how these are developed. This may include engagement of advocacy services.
- Ensure that appropriate action is taken to safeguarding adults and children. This may include contributing to safeguarding meetings.
- Ensuring timely and accurate documentation of all clinical activity in line with professional guidance and best practice.
- Practice in a way that actively minimises dependency and promotes well-being.
- Contribute to clinical governance arrangements in order to ensure the quality of the service provided, this will include ensuring performance targets are met to provide high
Responsibility for Policy and Service Development Implementation
- The post holder will be responsible for their own professional actions ensuring
- Engagement in the development of Protocols for the gender service as guided by line management
- Involvement in the implementation of local systems and process in your own area of work
- That they follow the policies of the Devon Partnership NHS Trust and all other relevant polices.
- That they are working within the standards expected by the clinic in relation to working with clients and referring clients to other services as appropriate.
- Ensuring that they are working within the guidelines and expectations of the relevant professional body supporting their qualification, such as NMC, BACP, BASRT and UKC
- Reflect upon and develop own practice and knowledge using supervision, support and training. Promoting the values and principles underpinning best practice.
Responsibility for Finance, Equipment and Other Resources
- The post holder will not have any budgetary responsibility however they will be responsible for ensuring they complete mileage forms and other Trust returns in a timely manner and in accordance with the Devon Partnership NHS Trust policies and procedures. The post holder will be responsible for ensuring that they make careful use of appropriate equipment that they have access to. They will be expected to support the health and safety of themselves and others having contact with the service. They will be responsible for the safety and security of the working environment
Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management
- Provision of day to day supervision and clinical supervision as allocated by line manager.
- Demonstrate and role model excellent clinical skills.
- Participate in the delivery of training to others including other health providers
- Ensure that core training is maintained and you participate in training and development opportunities, in line with the Directorates Workforce Plan, and to meet professional requirements.
Responsibility for Information Resources and Administrative Duties
- Ensure information resources are used to maintain knowledge of Trust, Directorate and Team priorities and safety initiatives.
- Maintain up to date clinical record in a timely and accurate manner.
- Ensure information is shared with key stakeholders and other agencies in a secure manner
Responsibility for Research and Development
- To assist in a programme of research as agreed within the team
Freedom to Act
- Work within the operational policies and service specifications of NHS England, WPATH, and RPSYCH and of the team.
- Work within the parameters of a defined caseload and take accountability for your own actions
Any Other Specific Tasks Required
- Undertake any other duties appropriate to the grade as indicated by line manager or operational manager.
- Work without direct supervision and take accountability for your own actions. Ensure participation in the teams compliance with NHS Englands expected outcomes Work within the operational policies and service specifications of the team.
Job description
Job responsibilities
Duties and Responsibilities
Communication and Working Relationship Skills
The post holder will have highly developed communication skills which will include:
- Good communication with service users (and with their agreement, carers and significant others.) To communicate in a highly skilled and sensitive manner with service user who present to the clinic. This may include people who have specific difficulties in understanding and/or communicating and who may be highly emotionally.
- Other health professional as appropriate and multidisciplinary team colleagues. To work closely with colleagues in other services that we may come into contact with and the multi professional team of the clinic. Contributing to the teams engagement including liaising with a wide range of other professionals and agencies.
- Service Users GPs and other clinical based practice staff, health & social care staff. To communicate with a wide range of health & social care staff in other services in a highly skilled and sensitive manner the complex and sensitive information concerning the assessment, formulation and treatment plans of people under the services care.
- External Agencies such as the Police, housing, employment ETC
- Contribute to the safe and effective day to day operations of the service including the handling of clinical enquires.
- Provide a high standards of written and verbal communication that is clear and in line with professional documentation standards
- Promote social inclusion regardless of age, ethnicity, gender, sexual orientation or disability
Analytical and Judgemental Skills
- Undertake risk assessments and determine the appropriate course of action, which has taken into consideration a range of possible options. When appropriate will seek consultation with senior clinical leads in the service.
- Undertake and continuously re-evaluate bio-psycho-social assessments and contribute to the development of a working formulation and diagnosis, in consultation with senior clinical staff, and the multi-disciplinary team which will lead to the development of personalised care packages in line with current clinical thinking
- Have an awareness of your own clinical competencies, knowledge base and experience, and ensure that you practice within this and seek support as required.
Planning and Organisational Skills
- The post holder will need to have a wide range of planning and organisational skills including but not limited to:
- Carrying a specialist caseload of service users, and providing practical advice to them, family members, carers and professionals.
- Organising their own day to day working patterns in a timely and effective way taking the wider needs of the team into consideration
- Ensure that interventions are planned in an integrated and co-ordinated manner, this may include liaison with external agencies.
- Liaising and planning with other professionals that provide all other interventions for people who access our service such as GPs and surgeons
- Must be IT competent
- Organise meetings, including non-CPA professional and risk meetings.
Responsibility for Patient/Client Care, Treatment and Therapy
- The post holder must demonstrate a willingness to engage in the specialised training in Gender Identity Disorders making appropriate use of supervision.
- To maintain appropriate accurate and up to date client records
- Ensure that clinical practice is developed and maintained in line with the latest research and evidence base.
- Ensure that designated caseload is well managed and that care and treatment is provided in line with practice standards
- Understand social factors that impact upon the mental health of people experiencing gender incongruence
- To consider the holistic needs of service users and identify actions to address these needs within the context of a jointly agreed and negotiated care plan.
- Ensure that all interventions have clear outcomes and that these are taken into consideration when sourcing the resources to best meet the individuals needs.
- Deliver care in line with service protocols, evidence based practice and employ engagement and therapeutic skills that are appropriate to the clinical situation presented.
- Provide specialist advice to referrers/other multi-disciplinary staff in relation to the care of individuals.
- Enable communication and engagement of individuals and their significant others to ensure that they have a voice about the services they receive and how these are developed. This may include engagement of advocacy services.
- Ensure that appropriate action is taken to safeguarding adults and children. This may include contributing to safeguarding meetings.
- Ensuring timely and accurate documentation of all clinical activity in line with professional guidance and best practice.
- Practice in a way that actively minimises dependency and promotes well-being.
- Contribute to clinical governance arrangements in order to ensure the quality of the service provided, this will include ensuring performance targets are met to provide high
Responsibility for Policy and Service Development Implementation
- The post holder will be responsible for their own professional actions ensuring
- Engagement in the development of Protocols for the gender service as guided by line management
- Involvement in the implementation of local systems and process in your own area of work
- That they follow the policies of the Devon Partnership NHS Trust and all other relevant polices.
- That they are working within the standards expected by the clinic in relation to working with clients and referring clients to other services as appropriate.
- Ensuring that they are working within the guidelines and expectations of the relevant professional body supporting their qualification, such as NMC, BACP, BASRT and UKC
- Reflect upon and develop own practice and knowledge using supervision, support and training. Promoting the values and principles underpinning best practice.
Responsibility for Finance, Equipment and Other Resources
- The post holder will not have any budgetary responsibility however they will be responsible for ensuring they complete mileage forms and other Trust returns in a timely manner and in accordance with the Devon Partnership NHS Trust policies and procedures. The post holder will be responsible for ensuring that they make careful use of appropriate equipment that they have access to. They will be expected to support the health and safety of themselves and others having contact with the service. They will be responsible for the safety and security of the working environment
Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management
- Provision of day to day supervision and clinical supervision as allocated by line manager.
- Demonstrate and role model excellent clinical skills.
- Participate in the delivery of training to others including other health providers
- Ensure that core training is maintained and you participate in training and development opportunities, in line with the Directorates Workforce Plan, and to meet professional requirements.
Responsibility for Information Resources and Administrative Duties
- Ensure information resources are used to maintain knowledge of Trust, Directorate and Team priorities and safety initiatives.
- Maintain up to date clinical record in a timely and accurate manner.
- Ensure information is shared with key stakeholders and other agencies in a secure manner
Responsibility for Research and Development
- To assist in a programme of research as agreed within the team
Freedom to Act
- Work within the operational policies and service specifications of NHS England, WPATH, and RPSYCH and of the team.
- Work within the parameters of a defined caseload and take accountability for your own actions
Any Other Specific Tasks Required
- Undertake any other duties appropriate to the grade as indicated by line manager or operational manager.
- Work without direct supervision and take accountability for your own actions. Ensure participation in the teams compliance with NHS Englands expected outcomes Work within the operational policies and service specifications of the team.
Person Specification
Skills & Abilities
Essential
- Excellent communication skills including the ability to engage with clients experiencing a wide range of health problems.
- Ability to communicate with a wide range of professionals from various settings.
- Able to prioritise work to reflect changing needs.
- Able to work independently and as part of a team.
- Ability to manage own time.
- Ability to work flexibly.
- Ability to work to deadlines
- Computer literacy.
Qualifications
Essential
- An appropriate up to date professional mental health qualification eg RMN, OT or social worker on the appropriate professional body register and hold current NMC, Social Work Council or HCPC registration with no restrictions.
- It will be an essential requirement for newly qualified social workers to demonstrate that they have completed The Assessed and Supported Year in Employment before commencing in post or there will be a requirement to complete this within the first 12 months of employment with the Trust.
- Evidence of relevant continuing professional development.
- Training in gender and sexual diversity.
- Training to level 3 in Safeguarding children and young people.
Experience
Essential
- An understanding of the Mental Health Capacity Act requirements
- A broad knowledge of working with common mental health problems including mild to moderate depression and anxiety
- Knowledge and skills of risk assessment.
- Knowledge of the psychosocial needs of the patients experiencing gender and sexual diversity, a sense of incongruence or dysphoria
- Knowledge of relevant Royal College of Psychiatrists professional and clinical guidelines for working with gender and sexual diversity and gender dysphoria and World Professional Association of Transgender Health Standards of Care and the interventions available to people who experience gender dysphoria in the UK and the NHS England national service specification for Gender Services
- Managing a caseload of clients with a range of problems.
- Demonstrates sound theoretical knowledge of mental health practice
- Experience of working with issues of difference, diversity and social inequality
Person Specification
Skills & Abilities
Essential
- Excellent communication skills including the ability to engage with clients experiencing a wide range of health problems.
- Ability to communicate with a wide range of professionals from various settings.
- Able to prioritise work to reflect changing needs.
- Able to work independently and as part of a team.
- Ability to manage own time.
- Ability to work flexibly.
- Ability to work to deadlines
- Computer literacy.
Qualifications
Essential
- An appropriate up to date professional mental health qualification eg RMN, OT or social worker on the appropriate professional body register and hold current NMC, Social Work Council or HCPC registration with no restrictions.
- It will be an essential requirement for newly qualified social workers to demonstrate that they have completed The Assessed and Supported Year in Employment before commencing in post or there will be a requirement to complete this within the first 12 months of employment with the Trust.
- Evidence of relevant continuing professional development.
- Training in gender and sexual diversity.
- Training to level 3 in Safeguarding children and young people.
Experience
Essential
- An understanding of the Mental Health Capacity Act requirements
- A broad knowledge of working with common mental health problems including mild to moderate depression and anxiety
- Knowledge and skills of risk assessment.
- Knowledge of the psychosocial needs of the patients experiencing gender and sexual diversity, a sense of incongruence or dysphoria
- Knowledge of relevant Royal College of Psychiatrists professional and clinical guidelines for working with gender and sexual diversity and gender dysphoria and World Professional Association of Transgender Health Standards of Care and the interventions available to people who experience gender dysphoria in the UK and the NHS England national service specification for Gender Services
- Managing a caseload of clients with a range of problems.
- Demonstrates sound theoretical knowledge of mental health practice
- Experience of working with issues of difference, diversity and social inequality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).