Job summary
This role will be split between Centenary House in Hitchin and Saffron Ground in Stevenage. This is a key role in the Adult Community Mental Health Teams. The role provides support for Performance Improvement, aiding in the development of and reporting of all of the Trust's performance targets from team level and providing support to the teams in meeting these targets.
To support operational teams with the delivery of performance targets.
To monitor performance against Trust targets and give appropriate feedback.
To support the management and achievement of waiting time targets across the Trust.
To assist with the development and delivery of training for operational teams around the achievement of KPI targets.
Main duties of the job
The post-holder will require excellent analytical skills with experience of complex datasets, forecasting and reporting of organisational performance to Senior Management Level. You will be expected to be highly numerate and have excellent communication skills.
About us
Hertfordshire Partnership University NHS Foundation Trust
are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
Job description
Job responsibilities
To work closely with teams to improve areas of performance, communicating the need for change and giving a clear vision of how this is to be achieved.
To work closely with the IM&T Team and EPR Support Team, ensuring validity of data and developing accurate performance reports.
To keep abreast of any prospective changes to the Performance Reporting agenda, for example the introduction of new access targets.
To understand and be able to explain performance targets, that may be highly complex and specialist in their nature and communicate these in an understandable way to staff.
To assist in the monitoring of CQUIN targets by liaising closely with the leads for these indicators and ensuring deadlines are met.
Job description
Job responsibilities
To work closely with teams to improve areas of performance, communicating the need for change and giving a clear vision of how this is to be achieved.
To work closely with the IM&T Team and EPR Support Team, ensuring validity of data and developing accurate performance reports.
To keep abreast of any prospective changes to the Performance Reporting agenda, for example the introduction of new access targets.
To understand and be able to explain performance targets, that may be highly complex and specialist in their nature and communicate these in an understandable way to staff.
To assist in the monitoring of CQUIN targets by liaising closely with the leads for these indicators and ensuring deadlines are met.
Person Specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential
- Degree or proven graduate level ability or equivalent experience
- Evidence of ongoing professional development
PREVIOUS EXPERIENCE SKILLS/KNOWLEDGE/ABILITY
Essential
- Experience within large or complex organisation that necessitated working independently without day-today direction.
- Knowledge of national NHS priorities and targets
- Understanding of performance principles and processes and ability to translate into working practices
- Understanding of data sources and performance information for both the Trust and within the wider NHS and social care agenda
- Experience of analysis and interpretation of complex information from different sources.
COMMUNICATION SKILLS
Essential
- Create good working relationships and work effectively in partnership with key personnel.
- Ability to convey complex information in a clear and concise format.
- Proven report writing and presentation skills
Desirable
- influencing skills to promote positive change.
ANALYTICAL SKILLS
Essential
- Ability to analyse and interpret complex information and reflect this graphically
- Ability to analyse and interpret complex information and reflect this graphically
- Excellent IT skills including Excel,Word, PowerPoint
- Expert knowledge of Paris
- Excellent eye for 'detail' and ability to proof read complex data within documents.
Person Specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential
- Degree or proven graduate level ability or equivalent experience
- Evidence of ongoing professional development
PREVIOUS EXPERIENCE SKILLS/KNOWLEDGE/ABILITY
Essential
- Experience within large or complex organisation that necessitated working independently without day-today direction.
- Knowledge of national NHS priorities and targets
- Understanding of performance principles and processes and ability to translate into working practices
- Understanding of data sources and performance information for both the Trust and within the wider NHS and social care agenda
- Experience of analysis and interpretation of complex information from different sources.
COMMUNICATION SKILLS
Essential
- Create good working relationships and work effectively in partnership with key personnel.
- Ability to convey complex information in a clear and concise format.
- Proven report writing and presentation skills
Desirable
- influencing skills to promote positive change.
ANALYTICAL SKILLS
Essential
- Ability to analyse and interpret complex information and reflect this graphically
- Ability to analyse and interpret complex information and reflect this graphically
- Excellent IT skills including Excel,Word, PowerPoint
- Expert knowledge of Paris
- Excellent eye for 'detail' and ability to proof read complex data within documents.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
