Job summary
We are currently seeking an experienced Administrator, at Band 4 to work as an Information Rights Officer within our Digital Services Department via a Bank Contract, based in St Albans. You will be joining our Temporary Staffing Team within HPFT - Hertfordshire Partnership University NHS Foundation Trust.
The post holder will undertake day to day responsibility for formal access to information requests under Data Protection Legislation, Freedom of Information Act 2000, and the Environmental Information Regulations 2000.
The post holder will highlight any legal or other queries with the Information Governance Manager and ensure that all requests are processed in line with Trust Policy, and the appropriate legislation.
HPFT provides services for service users with mental health, learning disability and children's and adolescent mental health problems. Applicants should have some experience of working in a healthcare setting.
Main duties of the job
The post holder is required to develop and maintain sound professional relationships with internal and external stakeholders in order to successfully fulfil their job role.
You will also manage requests from the Police, Courts, and other statutory bodies.
The post holder will be required to liaise with clinicians and senior managers, Directors and Caldicott Guardian on issues concerning consent to sharing information under Freedom of Information Act 2000, Environmental Information Regulations 2000 and Data Protection legislation.
You will also need to link with Trust solicitors in cases where legal advice is required:
Internal Relationships
o Clinicians
o Risk Manager
o Incidents and Complaints Manager
o Caldicott Guardian
o Directors and Senior Managers in service areas
o Operational staff
o Head of Communications
o Head of Safeguarding
External Relationships
o Service users/Carers
o Solicitors
o Members of the public.
o Colleagues across the health and care community
o Colleagues across Public authorities i.e. Police and Hertfordshire County
About us
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission
Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings.Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
Job description
Job responsibilities
The post holder would provide advice to members of the public (including service users and carers) who may need assistance with an information request. This includes advise on the following Information Rights Law:
- Data Protection Act
- UK General Data Protection Regulation
- Access to Health Records
- Freedom of Information
- Environmental Information Regulations
Other duties will include;
Provide advice and guidance to all levels of staff on access to information processes e.g. the formal access to service user records process, Freedom of Information Act 2000, and Environmental Information Regulations.
Be responsible for responding to requests under Data Protection laws in relation to a persons care and treatment.
Be responsible for the management of Freedom of Information requests, from receipt to closure.
Identify and flag any issues that may arise through changes in legislation e.g. changes required to standard documents.
Answer telephone and email queries in relation to information management and confidentiality issues.
Update knowledge of new developments in legislation surrounding care records management systems technologies, Freedom of Information Act 2000 and Environmental Information Regulations 2000, Data protection legislation, and associated topics.
Ensure requests from police are accompanied with appropriate paperwork e.g. consent from the service user, Section 212 exemption under the Data Protection Act 2018 or a Sealed Court Order.
Manage and maintain the Trusts hard copy archive, under instruction from the Information Governance Manager.
Please see JD attached for further information and responsibilities required
Job description
Job responsibilities
The post holder would provide advice to members of the public (including service users and carers) who may need assistance with an information request. This includes advise on the following Information Rights Law:
- Data Protection Act
- UK General Data Protection Regulation
- Access to Health Records
- Freedom of Information
- Environmental Information Regulations
Other duties will include;
Provide advice and guidance to all levels of staff on access to information processes e.g. the formal access to service user records process, Freedom of Information Act 2000, and Environmental Information Regulations.
Be responsible for responding to requests under Data Protection laws in relation to a persons care and treatment.
Be responsible for the management of Freedom of Information requests, from receipt to closure.
Identify and flag any issues that may arise through changes in legislation e.g. changes required to standard documents.
Answer telephone and email queries in relation to information management and confidentiality issues.
Update knowledge of new developments in legislation surrounding care records management systems technologies, Freedom of Information Act 2000 and Environmental Information Regulations 2000, Data protection legislation, and associated topics.
Ensure requests from police are accompanied with appropriate paperwork e.g. consent from the service user, Section 212 exemption under the Data Protection Act 2018 or a Sealed Court Order.
Manage and maintain the Trusts hard copy archive, under instruction from the Information Governance Manager.
Please see JD attached for further information and responsibilities required
Person Specification
QUALIFICATIONS/ EDUCATION/ TRAINING
Essential
- Knowledge of administrative procedures and information analysis
- Proven experience in relevant field.
Desirable
- Previously worked in similar position within the public sector
PREVIOUS EXPERIENCE
Essential
- High standard of IT skills including working knowledge of Microsoft Word, Excel, and Access packages
- Experience of working with staff at all levels including clinicians
Desirable
- Evidence of training individuals and groups
SKILLS/KNOWLEDGE/ABILITY
Essential
- Experience of dealing and working with confidential information
- Flexibility and adaptability
Desirable
- Car driver
- Physically able to handle boxes/bulky archive records.
Person Specification
QUALIFICATIONS/ EDUCATION/ TRAINING
Essential
- Knowledge of administrative procedures and information analysis
- Proven experience in relevant field.
Desirable
- Previously worked in similar position within the public sector
PREVIOUS EXPERIENCE
Essential
- High standard of IT skills including working knowledge of Microsoft Word, Excel, and Access packages
- Experience of working with staff at all levels including clinicians
Desirable
- Evidence of training individuals and groups
SKILLS/KNOWLEDGE/ABILITY
Essential
- Experience of dealing and working with confidential information
- Flexibility and adaptability
Desirable
- Car driver
- Physically able to handle boxes/bulky archive records.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
