Job summary
An exciting opportunity has arisen to join CYPMHS as the ADHD Operational Lead for Children and Young Peoples Mental Health Services, covering South & West Herts.
In this pivotal role, you will provide robust operational leadership for a developing community service, delivering high-quality ADHD diagnostic and treatment pathways for young people across South & West Hertfordshire. You'll work closely with multidisciplinary teams and key stakeholders to ensure seamless, safe, and effective care, championing best practices and continuous service improvement. The position offers the chance to shape innovative care models, support staff wellbeing, and drive transformation in line with the Trust's ambitious strategy and values. You'll play a vital part in empowering service users and carers, fostering collaborative relationships, and promoting equality, diversity, and inclusion. If you're passionate about making a real difference in CYP services and thrive in a forward-thinking, supportive environment, this is the perfect role for you.
Main duties of the job
The post sits within the operational management structure of Childrens and Young Peoples Mental Health Services (CYPMHS) as part of the Specialist Services Directorate which offers operational leadership to staff within community & inpatient services in order to create an effective system that supports the delivery of safe and compliant services and the best possible outcomes for all service users, staff and the public.
The post holder has responsibility for the operational management for CYP ADHD (South & West), a community CYP service providing ADHD diagnostic & treatment to young people up to the age of 18 living in West Hertfordshire.
The post holder is responsible, with the Service Manager, for the allocation, deployment, prioritisation and delivery of services, for implementing and reviewing systems, policies, standards and procedures that ensure the provision of high-quality services within frameworks agreed by the Trust. The post holder will be required to line manage ADHD Non-Medical Prescribers and ADHD Assessors, ensure effective governance & training and that services are operationally optimised for safe, quality and effective care.
About us
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.
Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?
Job description
Job responsibilities
Main Responsibilities:
Operational Leadership
- Provide operational management for the CYP ADHD (South & West) community service, ensuring effective delivery of diagnostic and treatment pathways.
- Line manage Non-Medical Prescribers and Band 7 Assessors, ensuring governance and operational optimization for safe, quality care.
- Assist the Service Manager in service allocation, deployment, prioritization, and delivery, implementing and reviewing systems, policies, standards, and procedures.
Service Delivery & Improvement
- Support the implementation of care pathways and transformation agendas, ensuring cohesive and seamless services for service users.
- Embed models of recovery and develop new organizational arrangements, networks, and service solutions.
- Ensure the voice of service users and carers is represented in service planning and delivery.
- Maintain relationships with stakeholders, including NHS organizations, local authorities, voluntary organizations, and regulatory bodies.
- Manage service contracts efficiently, focusing on continuous improvement and rapid spread of best practice.
Safe and Effective Services
- Accountable for the quality of care across a complex range of health services, liaising with clinicians, managers, and other providers.
- Monitor and manage team capacity, ensuring effective escalation arrangements to maintain safety.
- Oversee health promotion and prevention initiatives, working with other agencies.
- Ensure compliance with statutory requirements (e.g., CQC, HSE) and implement assurance systems.
Financial Management
- Accountable for financial planning, resource management, and performance management for services.
- Ensure effective budgetary and resource controls, devolving budgets as appropriate while maintaining oversight.
- Provide clinical and performance information to support service aims and objectives.
Service Development
- Support development and implementation of policies and change programmes, including the Neurodiversity Pathway.
- Communicate CYPMHS strategy and service delivery to internal and external stakeholders.
- Contribute to estates management and development of the Trusts estate strategy.
Staff Wellbeing & Development
- Promote and support staff health and wellbeing, directing employees to available services.
- Be open, approachable, and proactive in monitoring staff mental and physical health.
Compliance & Governance
- Adhere to Trust policies, including anti-discriminatory practices, equality and diversity, confidentiality, and records management.
- Champion infection prevention and control, safeguarding adults and children, and uphold standards of business conduct.
Communication
- Attend meetings and communicate effectively with internal and external partners, tailoring messages to diverse audiences.
Job description
Job responsibilities
Main Responsibilities:
Operational Leadership
- Provide operational management for the CYP ADHD (South & West) community service, ensuring effective delivery of diagnostic and treatment pathways.
- Line manage Non-Medical Prescribers and Band 7 Assessors, ensuring governance and operational optimization for safe, quality care.
- Assist the Service Manager in service allocation, deployment, prioritization, and delivery, implementing and reviewing systems, policies, standards, and procedures.
Service Delivery & Improvement
- Support the implementation of care pathways and transformation agendas, ensuring cohesive and seamless services for service users.
- Embed models of recovery and develop new organizational arrangements, networks, and service solutions.
- Ensure the voice of service users and carers is represented in service planning and delivery.
- Maintain relationships with stakeholders, including NHS organizations, local authorities, voluntary organizations, and regulatory bodies.
- Manage service contracts efficiently, focusing on continuous improvement and rapid spread of best practice.
Safe and Effective Services
- Accountable for the quality of care across a complex range of health services, liaising with clinicians, managers, and other providers.
- Monitor and manage team capacity, ensuring effective escalation arrangements to maintain safety.
- Oversee health promotion and prevention initiatives, working with other agencies.
- Ensure compliance with statutory requirements (e.g., CQC, HSE) and implement assurance systems.
Financial Management
- Accountable for financial planning, resource management, and performance management for services.
- Ensure effective budgetary and resource controls, devolving budgets as appropriate while maintaining oversight.
- Provide clinical and performance information to support service aims and objectives.
Service Development
- Support development and implementation of policies and change programmes, including the Neurodiversity Pathway.
- Communicate CYPMHS strategy and service delivery to internal and external stakeholders.
- Contribute to estates management and development of the Trusts estate strategy.
Staff Wellbeing & Development
- Promote and support staff health and wellbeing, directing employees to available services.
- Be open, approachable, and proactive in monitoring staff mental and physical health.
Compliance & Governance
- Adhere to Trust policies, including anti-discriminatory practices, equality and diversity, confidentiality, and records management.
- Champion infection prevention and control, safeguarding adults and children, and uphold standards of business conduct.
Communication
- Attend meetings and communicate effectively with internal and external partners, tailoring messages to diverse audiences.
Person Specification
Qualifications
Essential
- First degree in a related health or social care professional qualification (e.g. Nursing, Psychology, Occupational Therapy or Social Work
- Professional qualification to diploma level in relevant area of health or social care or healthcare management
Desirable
- Project Management experience
- ADHD assessor & NMP
Experience
Essential
- Previous experience of working as a middle manager within a health or social care setting with day-to-day responsibility for delivering a service, leading a team and management of relevant resources.
- Proven track record of achieving objectives
- Experience of leading and delivering programmes of change within the public secto
- Experience of budgetary management or working within budgetary expectations.
- Experience of managing rostering systems with large staff teams or experience of organising staff teams to ensure safe service delivery
- Experience of developing processes and systems and embedding these into services
- Clinical experience working in CYPMHS
Communication & Relationship Skills
Essential
- Excellent communications skills, written and oraL
- Able to work collaboratively with partner organisations
- Ability to influence and motivate staff to deliver challenging targets
Person Specification
Qualifications
Essential
- First degree in a related health or social care professional qualification (e.g. Nursing, Psychology, Occupational Therapy or Social Work
- Professional qualification to diploma level in relevant area of health or social care or healthcare management
Desirable
- Project Management experience
- ADHD assessor & NMP
Experience
Essential
- Previous experience of working as a middle manager within a health or social care setting with day-to-day responsibility for delivering a service, leading a team and management of relevant resources.
- Proven track record of achieving objectives
- Experience of leading and delivering programmes of change within the public secto
- Experience of budgetary management or working within budgetary expectations.
- Experience of managing rostering systems with large staff teams or experience of organising staff teams to ensure safe service delivery
- Experience of developing processes and systems and embedding these into services
- Clinical experience working in CYPMHS
Communication & Relationship Skills
Essential
- Excellent communications skills, written and oraL
- Able to work collaboratively with partner organisations
- Ability to influence and motivate staff to deliver challenging targets
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
