Hertfordshire Partnership University NHS Foundation Trust

Health Care Assistant

The closing date is 01 December 2025

Job summary

Are you passionate about caring for Children and Young People and making a positive impact in their lives?

We are seeking for dedicated Health Care Support Workers with Children and Adolescent Mental Health Services (CAMHS) experience to join our Multi-Disciplinary Team at Forest House to deliver safe and effective inpatient services, that aim to embrace recovery by working in partnership with service users and their carers.

Forest House Adolescent Unit is a 13 bedded in-patient unit for 13-18 year olds, and is a New Care Models pilot site for NHS England. The unit also supports the Hertfordshire CAMHS 136 place of safety.

What this means is, Tier 4 in Hertfordshirehas changed, to offer an alternative to in-patient admissions in the form ofan award winningHome Treatment Team.

The Home Treatment Team andthe in-patient team will be working side by side, very closely, to enable young people to receive the right care, at the right time for the right individual.

Main duties of the job

The successful candidate must display a considerable degree of initiative, possess mature judgement and maintain a calm, friendly and efficient manner when dealing with service users, their relatives, colleagues and visitors.

The post holder will be required to work independently using initiative, and applying a high degree of confidentiality to all of their work. They must be able to demonstrate good interpersonal and communication skills, manage competing demands and organise their work effectively. We are looking for motivated nurses who can bring energy and ideas to the team.

We would like to hear from you if you are interested in working for an "Outstanding Trust" and in a supportive team within a forward thinking organisation.

It essential to be a car driver or access to a car in this role (unless you have a disability as defined by the Disability Discrimination Act 2010).

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?

Then please read on..."

Date posted

17 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rata + 5% of basic salary, min £1,136 max £1,915

Contract

Permanent

Working pattern

Full-time

Reference number

367-CYP-9864

Job locations

Forest House Adolescent Unit, Forest Lane, Kingsley Green, Harper Lane, Herts, WD7 9HQ

Radlett

WD7 9HQ

Job description

Job responsibilities

For full details of the role and responsibilities for this vacancy please refer to the Job Description and Person Specification documents attached.

Job description

Job responsibilities

For full details of the role and responsibilities for this vacancy please refer to the Job Description and Person Specification documents attached.

Person Specification

Knowledge

Essential

Good general Education
NVQ3

Experience

Essential

Minimum of 12 months experience as a band 2 HCA
Demonstrate a positive values base to supporting people with a learning disability and/or mental ill health
Enthusiastic and caring approach to working with service users

Physical Skills

Essential

Hold a current driving licence. Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving
Flexibility to support service users both within the service area and utilisation of local communities
Commitment and self-motivated
To be able to manage a clinical service area
Good interpersonal skills to manage a range of emotions

Communication Skills

Essential

Recognises and reflects on barriers to effective communication, modifying communication in response
Demonstrate good verbal presentation skills

Desirable

De-escalation in managing verbal aggression of disturbed service users

Person Specification

Knowledge

Essential

Good general Education
NVQ3

Experience

Essential

Minimum of 12 months experience as a band 2 HCA
Demonstrate a positive values base to supporting people with a learning disability and/or mental ill health
Enthusiastic and caring approach to working with service users

Physical Skills

Essential

Hold a current driving licence. Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving
Flexibility to support service users both within the service area and utilisation of local communities
Commitment and self-motivated
To be able to manage a clinical service area
Good interpersonal skills to manage a range of emotions

Communication Skills

Essential

Recognises and reflects on barriers to effective communication, modifying communication in response
Demonstrate good verbal presentation skills

Desirable

De-escalation in managing verbal aggression of disturbed service users

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Forest House Adolescent Unit, Forest Lane, Kingsley Green, Harper Lane, Herts, WD7 9HQ

Radlett

WD7 9HQ

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Forest House Adolescent Unit, Forest Lane, Kingsley Green, Harper Lane, Herts, WD7 9HQ

Radlett

WD7 9HQ

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)