Job summary
Looking for a role that can make a difference? Looking for a role that can make a difference?
The Acorn Day Unit and Intensive Community Support Team are two small, friendly and supportive teams working in Hertfordshire community eating disorder service, and we are looking for an organised, proactive and approachable Band 4 Administrator, on a 6 month fixed term temporary contract, to help ensure smooth service delivery. You'll be a key part of the team, helping with the day to day admin, supporting our clinicians and making sure everything is in place so we can give the best care to our service users and carers. If you are a team player with great attention to detail and a positive attitude, we'd love to hear from you! Intensive Community Support Team are two small, friendly and supportive teams working in Hertfordshire community eating disorder service, and we are looking for an organised, proactive and approachable Band 4 Administrator, on a 6 month fixed term temporary contract, to help ensure smooth service delivery. You'll be a key part of the team, helping with the day to day admin, supporting our clinicians and making sure everything is in place so we can give the best care to our service users and carers. If you are a team player with great attention to detail and a positive attitude, we'd love to hear from you!
Main duties of the job
We are looking for a warm, approachable individual to support with the daily running of the Acorn Day Unit and Intensive Community Support team. You will lead in the provision of comprehensive, professional, effective secretarial and administrative services to the team. Excellent communication skills, both verbal and written are essential and previous secretarial experience is desirable. The successful candidate will need to have excellent IT and organisational skills and have a good knowledge and understanding of Microsoft office packages, information systems, and data quality processes. This role is ideal for someone who enjoys working in a face-paced environment, can manage multiple tasks, and be able to stay calm under pressure. You will be required to work independently, using initiative, applying high degree of sensitivity and confidentiality to all their work and maintain a calm, friendly and efficient manner when dealing with service users, relative, colleagues and visitors. The post is managed rather than supervised.
About us
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.
Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
Job description
Job responsibilities
The post holder will provide a comprehensive administrative support to the team leader and wider service, ensuring the smooth co-ordination of daily activities. They will play a key role in managing referrals, appointments, and correspondence, while also leading on data collection, reporting and monitoring processes across both teams. The role involves maintaining effective communication and liaising with colleagues, service users and carers, offering advice and support. Additionally, the postholder will be responsible for stock management, meeting administration and supporting the delivery of efficient and responsive services. The post is split between two teams (3.75 hours for Intensive Community Support Team and 18.95 hours for Acorn Day Unit) Please see the attached Job Description and Person Specification for full details.
Job description
Job responsibilities
The post holder will provide a comprehensive administrative support to the team leader and wider service, ensuring the smooth co-ordination of daily activities. They will play a key role in managing referrals, appointments, and correspondence, while also leading on data collection, reporting and monitoring processes across both teams. The role involves maintaining effective communication and liaising with colleagues, service users and carers, offering advice and support. Additionally, the postholder will be responsible for stock management, meeting administration and supporting the delivery of efficient and responsive services. The post is split between two teams (3.75 hours for Intensive Community Support Team and 18.95 hours for Acorn Day Unit) Please see the attached Job Description and Person Specification for full details.
Person Specification
KNOWLEDGE, TRAINING AND EXPERIENCE
Essential
- A good standard of education to at least secondary level
- Advanced I.T Skills
- RSA II/III or equivalent experience/ knowledge
- Significant administration/ office experience
Desirable
- Formal admin qualifications
AREAS OF EXPERTISE AND KNOWLEDGE
Essential
- Comprehensive knowledge of Microsoft office applications
- Ability to organise and prioritise own workload
- Knowledge of Medical Terminology
- Proficient in diary management and knowledge of office systems and processes
- Ability to record and transcribe minutes
- Ability to maintain both computerised and paper filing systems
- Understanding of data protection and the need for confidentiality and how to maintain this
Person Specification
KNOWLEDGE, TRAINING AND EXPERIENCE
Essential
- A good standard of education to at least secondary level
- Advanced I.T Skills
- RSA II/III or equivalent experience/ knowledge
- Significant administration/ office experience
Desirable
- Formal admin qualifications
AREAS OF EXPERTISE AND KNOWLEDGE
Essential
- Comprehensive knowledge of Microsoft office applications
- Ability to organise and prioritise own workload
- Knowledge of Medical Terminology
- Proficient in diary management and knowledge of office systems and processes
- Ability to record and transcribe minutes
- Ability to maintain both computerised and paper filing systems
- Understanding of data protection and the need for confidentiality and how to maintain this
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
