Hertfordshire Partnership University NHS Foundation Trust

Enhanced Support Practitioner

The closing date is 16 November 2025

Job summary

The post holder will work in close collaboration with other professionals, including the wider Multi - Disciplinary Team (nursing, psychiatry, psychology and speech and language therapy) in assessing service user's needs, devising care plans and evaluating outcomes that promote service user empowerment through the process. The post holder, with the wider Multi-Disciplinary Team will provide high quality, individualised care, which addresses the needs of the service users and meets individual health needs.

The Intensive Support Service will provide intensive support to adults with learning disabilities who are presenting challenging behaviours and / or mental health problems in the community to prevent, where possible, admission to hospital. The team will act as a gateway to the inpatient assessment and treatment service and work in close liaison with inpatient services to facilitate appropriate admission and timely discharge from services. The team will provide an 8am-8pm service Monday to Friday, 9am- 5pm Weekends and Bank Holidays and will work with the service user in a variety of health and social care settings.

All staff should comply with the Trust's Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.

Main duties of the job

Maintain responsibility for a caseload of people with learning disabilities and health needs, providing a holistic approach to service user assessment, treatment, review and management of packages of care.

Ensure that the statutory requirements of the Mental Capacity Act are observed and applied.

Have the clinical skills relative to the delivery of care in the service area.

Have effective working relationships with other professionals within the service area, across the Strategic Business Unit, Trust and other NHS providers and key stakeholders.

Contribute towards effective management and utilization of resources within the service area.

Provide clinical advice for service users who present with challenging and mental health needs that promote and facilitates the positive health and wellbeing of people with learning disabilities. Including direct work with service users, carers, colleagues and other service providers.

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT)

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 4000 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Details

Date posted

31 October 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

367-LD&F-9839

Job locations

Tekhnicon House

Springwood Drive

Braintree

CM7 2YN


Job description

Job responsibilities

In conjunction with carers and other MDT members, the post holder will lead in the assessment, planning, implementation and evaluation of care for an identified group of service users

To recognise and promote all aspects of equality and diversity whilst assessing, planning, delivering and evaluating care.

To carry out clinical procedures/techniques whenever required in accordance with the policies and procedures of the Trust

To implement and promote evidence based clinical processes and standards of practice across the service area

To undertake a range of comprehensive and evidence based clinical risk assessments and associated care plans that are relevant to the service users care needs

To review and communicate service users risk assessments and management care plans in accordance with Trust policy, ensuring meaningful service user, carers and MDT involvement throughout the process

To provide written reports as necessary for service user reviews, in accordance with agreed record keeping standards.

To ensure that the administration and safe custody of drugs and medications are in accordance with Trust policy and procedure, and the NMC guidelines where relevant.

To regularly assess and report on the side effects experienced by service users

To lead specific groups / sessions with clear objectives where identified.

For a more in-depth Person and Job Description please read attached before applying

Job description

Job responsibilities

In conjunction with carers and other MDT members, the post holder will lead in the assessment, planning, implementation and evaluation of care for an identified group of service users

To recognise and promote all aspects of equality and diversity whilst assessing, planning, delivering and evaluating care.

To carry out clinical procedures/techniques whenever required in accordance with the policies and procedures of the Trust

To implement and promote evidence based clinical processes and standards of practice across the service area

To undertake a range of comprehensive and evidence based clinical risk assessments and associated care plans that are relevant to the service users care needs

To review and communicate service users risk assessments and management care plans in accordance with Trust policy, ensuring meaningful service user, carers and MDT involvement throughout the process

To provide written reports as necessary for service user reviews, in accordance with agreed record keeping standards.

To ensure that the administration and safe custody of drugs and medications are in accordance with Trust policy and procedure, and the NMC guidelines where relevant.

To regularly assess and report on the side effects experienced by service users

To lead specific groups / sessions with clear objectives where identified.

For a more in-depth Person and Job Description please read attached before applying

Person Specification

KNOWLEDGE, TRAINING AND EXPERIENCE

Essential

  • Relevant Professional Registration with Nursing and Midwifery Council (NMC) or Health and Care Professions Council (HCPC)
  • Teaching/training experience

Desirable

  • Additional areas of training through short courses o ENB 998/Mentorship (Mentoring & Preceptorship) or equivalent o Post graduate qualification
  • Understanding of the health and well-being needs of people with a learning disability over a broad range of health issues

AREAS OF EXPERIENCE AND KNOWLEDGE

Essential

  • Organisational skills and the ability to work effectively within a management structure
  • Communication skills - written, verbal and non-verbal
  • IT skills, in particular MS word
  • Experience of assessing and managing clinical risk
  • Experience in care planning

Desirable

  • Leadership and motivational skills
  • Provision of effective clinical supervision

COMMUNICATION SKILLS

Essential

  • Recognises and reflects on barriers to effective communication, modifying communication in response
  • De escalation in managing verbal aggression of disturbed service users
  • Keeps accurate and complete records and communication consistent with legislation, policies and procedures
  • Demonstrate good verbal presentation skills
  • Excellent communicator.

Desirable

  • Ability to chair meetings effectively

ANALYTICAL SKILLS

Essential

  • Demonstrate good decision making skills
  • Flexible and responsive approach to care
  • Knowledge and ability to positively manage change
  • Ability to identify and manage changes to clinical risks
Person Specification

KNOWLEDGE, TRAINING AND EXPERIENCE

Essential

  • Relevant Professional Registration with Nursing and Midwifery Council (NMC) or Health and Care Professions Council (HCPC)
  • Teaching/training experience

Desirable

  • Additional areas of training through short courses o ENB 998/Mentorship (Mentoring & Preceptorship) or equivalent o Post graduate qualification
  • Understanding of the health and well-being needs of people with a learning disability over a broad range of health issues

AREAS OF EXPERIENCE AND KNOWLEDGE

Essential

  • Organisational skills and the ability to work effectively within a management structure
  • Communication skills - written, verbal and non-verbal
  • IT skills, in particular MS word
  • Experience of assessing and managing clinical risk
  • Experience in care planning

Desirable

  • Leadership and motivational skills
  • Provision of effective clinical supervision

COMMUNICATION SKILLS

Essential

  • Recognises and reflects on barriers to effective communication, modifying communication in response
  • De escalation in managing verbal aggression of disturbed service users
  • Keeps accurate and complete records and communication consistent with legislation, policies and procedures
  • Demonstrate good verbal presentation skills
  • Excellent communicator.

Desirable

  • Ability to chair meetings effectively

ANALYTICAL SKILLS

Essential

  • Demonstrate good decision making skills
  • Flexible and responsive approach to care
  • Knowledge and ability to positively manage change
  • Ability to identify and manage changes to clinical risks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Tekhnicon House

Springwood Drive

Braintree

CM7 2YN


Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)


Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Tekhnicon House

Springwood Drive

Braintree

CM7 2YN


Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Community Service Manager Mid & West Essex

Mary Seaman

mary.seaman@nhs.net

03332225020

Details

Date posted

31 October 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

367-LD&F-9839

Job locations

Tekhnicon House

Springwood Drive

Braintree

CM7 2YN


Supporting documents

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