Hertfordshire Partnership University NHS Foundation Trust

Health Care Assistant

The closing date is 10 November 2025

Job summary

We have an exciting opportunity for a Health Care Assistantto join our Adult Community Mental Health Services Team in Stevenage.

The area is well served with transport links to historic Hertfordshire and its glorious countryside as well as into London and beyond. We are looking for someone who is passionate about delivering care to Adults with mental health issues.

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an exceptional organisation with big ambitions, our aim is to be the leading provider of mental health and specialist learning disability services in the country.

We can offer you a competitive salary, staff benefits package, excellent career development and training that comes from working for Hertfordshire Partnership University NHS Foundation Trust.

Whilst it is a challenging period for the NHS, there has never been a more exciting time to join HPFT. We are on a "Good to Great" journey as we continue to innovate, improve, transform and deliver the very highest standards of care to the service users and communities that we serve.

Please refer to the "Main Duties Of The Job", "Detailed Job Description And Main Responsibilities" sections and the Job Description and Person Specification documents attached elsewhere for full details.

Main duties of the job

Job Summary

To work as part of a Team which provides Mental Health Services

To offer support with Nursing / Clinic activities as required / trained

To work across Service and/or Care Group boundaries as necessary

To work closely in association with CAMHS and ACHMS Staff in order to promote a seamless service

To work within the Care Programme Approach / Care Management process with a focus on Recovery Principles

To provide support, give time and thus promote recovery

All Staff should comply with the Trust's Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.

Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Details

Date posted

27 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per annum, Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

367-ACMS-9815

Job locations

Stevenage Adult Community Mental Health Services

Saffron Ground, Ditchmore Lane

STEVENAGE

SG1 3LJ


Job description

Job responsibilities

Duties and Responsibilities

To provide health care support to an allocated group of Service Users and thus promote their healthy engagement with the broader Community

Responsible for providing support to the Care Co-ordinators in the implementation of a recovery focussed care plan for an allocated number of individual Service Users

To support Nursing Staff in provision of Clinics and other related activities

To ensure that Service Users engage beneficially with the agreed care plan and access appropriate Services provided on a regular and consistent basis

To promote positively independent living of Service Users within the Community

To promote Service User dignity and independence

To help identify early signs of relapse by monitoring Service Users progress, level of functioning and mental state; and alert the appropriate Staff involved in the Service Users care

To report regularly to Nurses, Care Co-ordinators and appropriate Key Workers

To maintain accurate records as required by existing procedures; entering appropriate details on to Service Users Case Notes / Electronic Patient Records as necessary.

To ensure Service Users understand and have a clear pathway of care across Sector / Agency boundaries, with key contact points / named individuals

Job description

Job responsibilities

Duties and Responsibilities

To provide health care support to an allocated group of Service Users and thus promote their healthy engagement with the broader Community

Responsible for providing support to the Care Co-ordinators in the implementation of a recovery focussed care plan for an allocated number of individual Service Users

To support Nursing Staff in provision of Clinics and other related activities

To ensure that Service Users engage beneficially with the agreed care plan and access appropriate Services provided on a regular and consistent basis

To promote positively independent living of Service Users within the Community

To promote Service User dignity and independence

To help identify early signs of relapse by monitoring Service Users progress, level of functioning and mental state; and alert the appropriate Staff involved in the Service Users care

To report regularly to Nurses, Care Co-ordinators and appropriate Key Workers

To maintain accurate records as required by existing procedures; entering appropriate details on to Service Users Case Notes / Electronic Patient Records as necessary.

To ensure Service Users understand and have a clear pathway of care across Sector / Agency boundaries, with key contact points / named individuals

Person Specification

Qualifications

Essential

  • Commitment to Continuing Personal Development

Desirable

  • NVQ Level 3 Qualification or Mental Health Certificate Level 3, or agreement to undertake such training as soon as resources permit

Experience

Essential

  • Experience of providing mental health services from within a Team setting, which may be combined with personal lived experience of mental health difficulties

SKILLS AND KNOWLDGE

Essential

  • Basic written communication skills
  • Good verbal communication skills and the ability to listen effectively
  • Ability to create innovative solutions to help empower Service Users

Desirable

  • Venipuncture trained (or willing to be trained)
  • Basic First-Aid skills
Person Specification

Qualifications

Essential

  • Commitment to Continuing Personal Development

Desirable

  • NVQ Level 3 Qualification or Mental Health Certificate Level 3, or agreement to undertake such training as soon as resources permit

Experience

Essential

  • Experience of providing mental health services from within a Team setting, which may be combined with personal lived experience of mental health difficulties

SKILLS AND KNOWLDGE

Essential

  • Basic written communication skills
  • Good verbal communication skills and the ability to listen effectively
  • Ability to create innovative solutions to help empower Service Users

Desirable

  • Venipuncture trained (or willing to be trained)
  • Basic First-Aid skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Stevenage Adult Community Mental Health Services

Saffron Ground, Ditchmore Lane

STEVENAGE

SG1 3LJ


Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)


Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Stevenage Adult Community Mental Health Services

Saffron Ground, Ditchmore Lane

STEVENAGE

SG1 3LJ


Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head Of Service North & East/South-East ACMHS/PATH

Karen Howard

karen.howard1@nhs.net

01462417790

Details

Date posted

27 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per annum, Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

367-ACMS-9815

Job locations

Stevenage Adult Community Mental Health Services

Saffron Ground, Ditchmore Lane

STEVENAGE

SG1 3LJ


Supporting documents

Privacy notice

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