Hertfordshire Partnership University NHS Foundation Trust

Carer Support and Wellbeing Worker

The closing date is 29 October 2025

Job summary

Band 4 Carer Support & Wellbeing Worker - North West Hertfordshire

We have a new opportunity for a Carer Support & Wellbeing Worker to join us in delivering high quality community mental health care within the North West of Hertfordshire.

We have a vacancy in our multi-disciplinary Community Mental Health Team based in St Albans serving the needs of people within this diverse locality. This role is to support carers who provide care and support to their loved one.

We are seeking enthusiastic, compassionate people who hold a strong belief in recovery for people with severe and enduring mental health problems.

We look forward to hearing from you!

Main duties of the job

The successful candidate will:

be responsible for coordinating work relating to the Carers Agenda andcarry out Carers Assessments
be able to use their initiative when dealing with carers
maintain a calm, friendly and efficient manner when dealing with carers, service users, colleagues and other professionals
be able to develop in order to meet the ever changing demands and needs of the service.

At HPFT our staff are our most important resource, and we offer:

thorough induction to your role and team
regular, good quality supervision
a range of developmental opportunities to support you to grow in your profession and your practice
5% on top of basic salary high cost allowance supplement
27 days annual leave, rising to 29 days after 5 years and 33 days after 10 years
Flexible working options across the Trust including compressed hours, term-time contracts, part-time working etc
Childcare support
Access to one of the UK's best pension schemes
Continuing professional development opportunities
Access to vocational qualifications
Regular appraisal, plus monthly Inspire Awards and annual Staff Awards
Access to a wide range of discounts from NHS discounts and other local and national sites
Subsidised gym membership
Access to free, confidential counselling service for all staff
Access to a spiritual care team offering support to people of all faiths
Access to an equality and diversity staff network providing support for staff
Recognition of a number of trade unions

About us

Hertfordshire Partnership University NHS Foundation Trustare one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission

Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

About us - Hertfordshire NHS Partnership Trust

Heard. Respected. Included. Together, we help people with mental ill-health, learning disabilities and autism to live life to the fullest. We work throughout Hertfordshire, Buckinghamshire, Norfolk...https://www.hertsnhsgreattogether.co.uk/

Date posted

15 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum, pro rata (Inclusive of 5% HCAS)

Contract

Permanent

Working pattern

Part-time

Reference number

367-ACMS-9428-B

Job locations

99 Waverley Road, St Albans AL3 5TQ

99 Waverley Road

St Albans

AL3 5TQ

Job description

Job responsibilities

Please see the attached job description and person specification for more information on the job and responsibilities.

Job description

Job responsibilities

Please see the attached job description and person specification for more information on the job and responsibilities.

Person Specification

QUALIFICATIONS/EDUCATION/TRAINING

Essential

NVQ level 3 qualification or mental health certificate level 3 or equivalent or agreement to undertake such training as soon asresources permit.

PREVIOUS EXPERIENCE

Essential

Direct work with carers
Carrying out assessments

Desirable

Care planning
Group work

SKILLS/KNOWLEDGE/ABILITY

Essential

Care Act 2014
Triangle of Care
An understanding of the issues and concerns of carers
Ability to plan and manage own workload and to work unsupervised
Ability to provide practical support to enable carers to achieve their wellbeing aim s

Desirable

An understanding of mental illnesses and the mental health system
Knowledge of local resources including welfare benefits and employment support

COMMUNICATION SKILLS

Essential

Good written communication skills including ability to write reports and letters
Good verbal communication skills including the ability to observe and listen effectively
Ability to use IT programmes effectively including email, Microsoft Word, Excel and PowerPoint

ANALYTICAL SKILLS

Essential

Good numeracy skills
Ability to analyse information and create innovative personalised solutions
Ability to research information and resources

Person Specification

QUALIFICATIONS/EDUCATION/TRAINING

Essential

NVQ level 3 qualification or mental health certificate level 3 or equivalent or agreement to undertake such training as soon asresources permit.

PREVIOUS EXPERIENCE

Essential

Direct work with carers
Carrying out assessments

Desirable

Care planning
Group work

SKILLS/KNOWLEDGE/ABILITY

Essential

Care Act 2014
Triangle of Care
An understanding of the issues and concerns of carers
Ability to plan and manage own workload and to work unsupervised
Ability to provide practical support to enable carers to achieve their wellbeing aim s

Desirable

An understanding of mental illnesses and the mental health system
Knowledge of local resources including welfare benefits and employment support

COMMUNICATION SKILLS

Essential

Good written communication skills including ability to write reports and letters
Good verbal communication skills including the ability to observe and listen effectively
Ability to use IT programmes effectively including email, Microsoft Word, Excel and PowerPoint

ANALYTICAL SKILLS

Essential

Good numeracy skills
Ability to analyse information and create innovative personalised solutions
Ability to research information and resources

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

99 Waverley Road, St Albans AL3 5TQ

99 Waverley Road

St Albans

AL3 5TQ

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

99 Waverley Road, St Albans AL3 5TQ

99 Waverley Road

St Albans

AL3 5TQ

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)