Hertfordshire Partnership University NHS Foundation Trust

Health Care Assistant - Robin Ward

The closing date is 09 October 2025

Job summary

Do you have experience of working as a carer?

Do you have experience of mental health services?

This is the perfect opportunity for individuals who want to make a difference to our service users as a healthcare assistant.

The Trust is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share this commitment. As part of the selection process you will be required to undergo a Disclosure and Barring check (DBS).

Out staff treat everyone with dignity and respect and encourages applications from all sectors of the community.

Robin Ward is a 18 bedded female only treatment ward offering acute mental health care to women. The ward provides single sex accommodation and has a multi-disciplinary team including psychologists, occupational therapy, recreational workers as well as the nursing and medical team.

This vacancy may close early if we receive a high number of applications. Please complete and submit your application promptly.

Please be aware that HPFT are not offering sponsorship for the HCA role and you must have the right to work in the UK in order to apply.

Robin Ward is a 18 bedded female only treatment ward offering acute mental health care to women. The ward provides single sex accommodation and has a multi-disciplinary team including psychologists, occupational therapy, recreational workers as well as the nursing and medical team.

The interview process will include a Maths and English test, together with a role play.

Main duties of the job

The Health Care Assistant will have an appreciation and knowledge of unit procedures, competency based clinical observations, and will be able to organise day to day tasks and activities based on an agreed work plan.

This role will work with more experienced Registered and Unregistered practitioners providing support to both health and social care professionals. The aim is to assess the service users within a short period of time and identify the most appropriate treatment pathway.

The successful candidates will:

  • display a considerable degree of initiative andpossess mature judgment
  • maintain a calm, friendly and efficient manner when dealing with service users, their relatives, the police, colleagues and visitors
  • have experience in mental health
  • have experience of caring for vulnerable adults

In return we can offer you:

  • 5% on top of basic salary high cost allowance supplement (minimum 1,303 per annum) - not applicable in Stevenage
  • 27 days holiday plus bank holidays (pro rata where applicable)
  • One of the UK's best pension schemes
  • Comprehensive health and wellbeing services

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.

Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Details

Date posted

08 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year per annum pro rata (inclusive of 5% HCAS)

Contract

Permanent

Working pattern

Full-time

Reference number

367-A&UC-9633-C

Job locations

Kingfisher Court, Radlett

Kingsley Green

Radlett

WD7 9HQ


Job description

Job responsibilities

Your role will includeworking closely with the service users.

1.1 supportive observations

support the MDT by giving them detailed information that will support the team to make a safe and accurate assessment.

Follow the infection control, safeguarding and trust policies.

Attend all mandatory Training,

You will be required to attend RESPECT training ( Physical restraint training)

Carry out physical health observations, such as checking vital signs etc, and report back to the nursing team.

Escort service users to hospital if required

For a More in-depth Person and Job Description please read attached before applying

Job description

Job responsibilities

Your role will includeworking closely with the service users.

1.1 supportive observations

support the MDT by giving them detailed information that will support the team to make a safe and accurate assessment.

Follow the infection control, safeguarding and trust policies.

Attend all mandatory Training,

You will be required to attend RESPECT training ( Physical restraint training)

Carry out physical health observations, such as checking vital signs etc, and report back to the nursing team.

Escort service users to hospital if required

For a More in-depth Person and Job Description please read attached before applying

Person Specification

Education and Training

Essential

  • NVQ 3 or equivalent

Experience

Essential

  • Some experience in a caring role
  • Some experience in mental health

Communication Skills

Essential

  • Keeps accurate and complete records and communication consistent with legislation, policies and procedures

Desirable

  • De escalation in managing verbal aggression of disturbed service users

Analytical Skills

Essential

  • Knowledge and ability to positively manage change
  • Ability to identify and manage changes to clinical risks
  • Demonstrate good decision making skills

Physical Skills

Desirable

  • Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving
Person Specification

Education and Training

Essential

  • NVQ 3 or equivalent

Experience

Essential

  • Some experience in a caring role
  • Some experience in mental health

Communication Skills

Essential

  • Keeps accurate and complete records and communication consistent with legislation, policies and procedures

Desirable

  • De escalation in managing verbal aggression of disturbed service users

Analytical Skills

Essential

  • Knowledge and ability to positively manage change
  • Ability to identify and manage changes to clinical risks
  • Demonstrate good decision making skills

Physical Skills

Desirable

  • Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Kingfisher Court, Radlett

Kingsley Green

Radlett

WD7 9HQ


Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)


Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Kingfisher Court, Radlett

Kingsley Green

Radlett

WD7 9HQ


Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Leader

Tapiwanashe Zimbiti

tapiwanashe.zimbiti@nhs.net

07974846492

Details

Date posted

08 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year per annum pro rata (inclusive of 5% HCAS)

Contract

Permanent

Working pattern

Full-time

Reference number

367-A&UC-9633-C

Job locations

Kingfisher Court, Radlett

Kingsley Green

Radlett

WD7 9HQ


Supporting documents

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