Hertfordshire Partnership University NHS Foundation Trust

Operational Matron

The closing date is 19 Hydref 2025

Job summary

An exciting opportunity for a skilled nurse join the E&N PCMHS as an Operational Matron (Primary Care Mental Health).

East and North Hertfordshire Primary Care Mental Health Services PCMHS are now firmly established and we have identified the need for nursing leadership.

This is a great opportunity to shape the clinical delivery and to use your relationship skills in building strong working partnerships with the Primary Care Networks within East & North Herts, both with HPFT colleagues and with those working in primary care. You will provide operational management of the GP Plus and ARRS Teams, line manage mental nursing staff as well as ensuring strong clinical supervision is provided. You will also offer nursing leadership to the wider E&N PCMHS teams including EPMHS.

Main duties of the job

  • Under the guidance and direction of the Head of Nursing and the Service Manager you will be the professional/quality lead for the nursing staff within primary care mental health and responsible for providing clear leadership and support to staff within these teams.
  • You will ensure that service users' experience safe and effective care delivered in partnership with them and their carers, inspiring both service user and public confidence. This will be achieved through high visibility, accessibility and surveillance. You will be a visible presence within PCMHS teams providing support, leadership and expertise, highlighting and taking appropriate action where there are concerns and deficits in care.
  • You will support projects that enhance service user care and outcomes and train and develop staff to provide a positive service user experience. You will support the teams to recognise and embed standards of excellence, through increased teamwork and the promotion of shared learning.
  • As a member of the senior team within the Division, you will act as a professional role model to all nursing staff and will promote a just and inclusive culture whilst upholding the standards required of the Trust and the profession. You will also be required to act up in a professional capacity as required and appropriate.
  • You will provide day to day operational oversight of the GP Plus and ARRS teams and offer line management supervision to designated staff within these teams

About us

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 4000 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?

Details

Date posted

03 Hydref 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,888 to £64,880 a year per annum, pro rata (inclusive of 5% HCAS)

Contract

Permanent

Working pattern

Full-time

Reference number

367-ACMS-9739

Job locations

Rosanne House, Parkway, Welwyn Garden City, AL8 6HG

Parkway

Welwyn Garden City

AL8 6HG


Job description

Job responsibilities

Duties and Responsibilities

  • To be accountable for ensuring the appropriate and effective development, delivery and monitoring of service user care and services across the SBU
  • To assist in the development and implementation of quality monitoring systems and contribute to the development of clinical audit and effectiveness within the Trust
  • To support Matron and senior nurse colleagues to ensure the most safe staffing resource is maintained and appropriately distributed for the provision of safe, effective and quality services
  • To actively participate in clinical audit and promote/identify research activity and opportunities
  • To take lead responsibility in the development, implementation, evaluation and review of tools that will demonstrate the quality of nursing care
  • To be responsible for all infection prevention and control practices are adhered to and the required audits and monitoring procedures are followed and acted on
  • To monitor the quality and timeliness of nursing care and service provision in accordance with relevant professional and local standards
  • To be responsible for ensuring that care is delivered in a safe, efficient, effective and timely manner

For a more detailed description, please see attached JD and PS.

Job description

Job responsibilities

Duties and Responsibilities

  • To be accountable for ensuring the appropriate and effective development, delivery and monitoring of service user care and services across the SBU
  • To assist in the development and implementation of quality monitoring systems and contribute to the development of clinical audit and effectiveness within the Trust
  • To support Matron and senior nurse colleagues to ensure the most safe staffing resource is maintained and appropriately distributed for the provision of safe, effective and quality services
  • To actively participate in clinical audit and promote/identify research activity and opportunities
  • To take lead responsibility in the development, implementation, evaluation and review of tools that will demonstrate the quality of nursing care
  • To be responsible for all infection prevention and control practices are adhered to and the required audits and monitoring procedures are followed and acted on
  • To monitor the quality and timeliness of nursing care and service provision in accordance with relevant professional and local standards
  • To be responsible for ensuring that care is delivered in a safe, efficient, effective and timely manner

For a more detailed description, please see attached JD and PS.

Person Specification

Qualifications

Essential

  • Registered Nurse on NMC register
  • Educated to Master's degree or currently working towards a Master's degree
  • Evidence of continuing personal and professional development
  • Leadership course evident or working towards

Experience

Essential

  • Wide knowledge of developments in the NHS impacting on the Trust, including comprehensive understanding of current NHS initiatives and targets
  • Confident with HR policies and procedures and demonstrable evidence of managing significant numbers of staff
  • Experience of providing line management supervision and operational oversight of staff and Teams
  • Significant experience of working across a wide range of mental health services
  • Experience of managing change in an NHS environment

Desirable

  • Accreditation (CQC, AIMS) and revalidation knowledge and experience
  • Experience of working in Primary Care Services

Physical Skills

Essential

  • Advanced IT skills and ability to use a variety of software packages, such as windows, able to manipulate spread sheets
  • Able to move between bases and offices, as required, using suitable mode of transport.
Person Specification

Qualifications

Essential

  • Registered Nurse on NMC register
  • Educated to Master's degree or currently working towards a Master's degree
  • Evidence of continuing personal and professional development
  • Leadership course evident or working towards

Experience

Essential

  • Wide knowledge of developments in the NHS impacting on the Trust, including comprehensive understanding of current NHS initiatives and targets
  • Confident with HR policies and procedures and demonstrable evidence of managing significant numbers of staff
  • Experience of providing line management supervision and operational oversight of staff and Teams
  • Significant experience of working across a wide range of mental health services
  • Experience of managing change in an NHS environment

Desirable

  • Accreditation (CQC, AIMS) and revalidation knowledge and experience
  • Experience of working in Primary Care Services

Physical Skills

Essential

  • Advanced IT skills and ability to use a variety of software packages, such as windows, able to manipulate spread sheets
  • Able to move between bases and offices, as required, using suitable mode of transport.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Rosanne House, Parkway, Welwyn Garden City, AL8 6HG

Parkway

Welwyn Garden City

AL8 6HG


Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)


Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Rosanne House, Parkway, Welwyn Garden City, AL8 6HG

Parkway

Welwyn Garden City

AL8 6HG


Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Manager - PCMHS East and North

Tom Page

thomas.page1@nhs.net

07827897263

Details

Date posted

03 Hydref 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,888 to £64,880 a year per annum, pro rata (inclusive of 5% HCAS)

Contract

Permanent

Working pattern

Full-time

Reference number

367-ACMS-9739

Job locations

Rosanne House, Parkway, Welwyn Garden City, AL8 6HG

Parkway

Welwyn Garden City

AL8 6HG


Supporting documents

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