Job summary
o To work within the learning and development team providing effective professional quality support to enable the department to fulfil its function to a high standard.
o The main role will be to be involved in all aspects of coordination and support for apprenticeships.
o The post holder will manage their workload with advice from the team.
o You will play a critical role in promoting supporting and facilitating staff through their apprenticeship journey, building knowledge of the process and of education providers to act as a primary resource for our interested learners.
o Flexibility is essential to adapt to the competing demands and requests as well as cover colleagues as required.
o Experience in managing multiple systems and databases is essential.
o To support the Trust Mission by incorporating the values into the day-to-day role: welcoming, kind, positive, respectful, and professional.
Main duties of the job
Ensure that apprentices are adequately supported throughout their time on programmes.
To keep up to date with national and local developments which may affect delivery of apprenticeship programmes.
Maintain learner records to ensure audit requirements are fully complied with.
Provide outstanding pastoral support to apprentices during the period of their programme and facilitate guidance when required.
To participate in internal and external events as required
Support the promotion of apprenticeships across all services.
About us
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
Job description
Job responsibilities
Clinical Responsibility
Identify and share good practice.
Provide pastoral support for learners in clinical environments.
Leadership and Staff Management Responsibility
To support learners supervision, training and development of employees/students/trainees or equivalent others, including whether they are responsible for recruitment, appraising and disciplinary matters.
Beopen and approachable as well as proactive in discussing and agreeing a process to monitor an employees mental and physical health.
Financial Responsibility
Manage resources effectively clinical, office and other equipment.
Ensure compliance with the financial regulations of the trust.
To understand the apprenticeship framework and national levy
Service Development and Improvement
To participate in standardisation, self-assessment reviews and quality improvement activities.
To participate in quality assurance for the apprenticeships when required.
Communications
To effectively communicate with external partners and education providers.
To be sensitive, contentiousness, and professional in all interactions within our own organisation, trust, and multi-professional staff groups.
Job description
Job responsibilities
Clinical Responsibility
Identify and share good practice.
Provide pastoral support for learners in clinical environments.
Leadership and Staff Management Responsibility
To support learners supervision, training and development of employees/students/trainees or equivalent others, including whether they are responsible for recruitment, appraising and disciplinary matters.
Beopen and approachable as well as proactive in discussing and agreeing a process to monitor an employees mental and physical health.
Financial Responsibility
Manage resources effectively clinical, office and other equipment.
Ensure compliance with the financial regulations of the trust.
To understand the apprenticeship framework and national levy
Service Development and Improvement
To participate in standardisation, self-assessment reviews and quality improvement activities.
To participate in quality assurance for the apprenticeships when required.
Communications
To effectively communicate with external partners and education providers.
To be sensitive, contentiousness, and professional in all interactions within our own organisation, trust, and multi-professional staff groups.
Person Specification
Qualifications
Essential
- Education to Level 3 and Maths & English GCSE (grade C/4) or equivalent
- Assessor/Coaching qualification Level 3/4
Desirable
- Business administration qualification Level 3 or above
Experience
Essential
- Administration experience of at least 2 years
- Demonstrate an understanding of apprenticeships and willingness to learn.
- Computer experience and familiarity with word/excel and databases.
- Ability to train/support others with energy and enthusiasm and provide a supportive environment.
- Knowledge of assessment and training
Desirable
- Previous working experience in a related field
- Thorough knowledge of apprenticeship frameworks and claiming
Person Specification
Qualifications
Essential
- Education to Level 3 and Maths & English GCSE (grade C/4) or equivalent
- Assessor/Coaching qualification Level 3/4
Desirable
- Business administration qualification Level 3 or above
Experience
Essential
- Administration experience of at least 2 years
- Demonstrate an understanding of apprenticeships and willingness to learn.
- Computer experience and familiarity with word/excel and databases.
- Ability to train/support others with energy and enthusiasm and provide a supportive environment.
- Knowledge of assessment and training
Desirable
- Previous working experience in a related field
- Thorough knowledge of apprenticeship frameworks and claiming
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
