Deputy Team Manager/Team Lead

Job description

Job responsibilities

- To ensure effective needs assessment and provision of a high standard of care within the quadrant team alongside the Community Ops Manager.

- To act as a positive clinical lead and role model within the quadrant service.

- To manage and develop the quadrant team who can meet the changing needs of the service user.

- To set and monitor care standards for the quadrant based service.

- To ensure the day to day running of the service area is maintained to a high standard.

- To develop and maintain effective working relationships with all quadrant based colleagues and direct reports and with inpatient teams, other agencies and service areas.

- To ensure sensitive responses by the quadrant team meet the needs ofrelatives and carers to encourage participation in care delivery.

- To maintain positive working relationships and clear communications with team members and other professionals

- To enhance public relations, taking active steps to project a positive image of service users, the service and the Trust

- To act as a positive role model in interactions with individual service users, carers, members of the multi-disciplinary team and other agencies

- To ensure a framework is in place for service users and carers to communicate with the quadrant team

- To ensure regular staff meetings occur in order to ensure effective communications and encourage the contribution of ideas and views from all staff in the quadrant team

- To ensure an effective communication structure is in place ensuring appropriate attendance and input in to the quadrant based multidisciplinary team meetings, ward rounds within inpatient services, reviews and other relevant meetings

- To ensure systems are in place for effective liaison relating to admission and discharge from the inpatient services to the appropriate agency/team

- To ensure all relevant information about service users care that gives cause for concern regarding practice or workload are shared with the Team Manager.

- To ensure a person centred approach providing a high standard of service user care, based on the Trusts Recovery Principles

- To ensure the safe usage, storage and maintenance of equipment and materials within the quadrant service

- To ensure all nursing staff are updated on all aspects of medicines management

- To ensure that service user records and documentations are kept in accordance with Trust and NMC policies and guidelines

- To act as a role model in the delivery of care and uphold public confidence

- To maintain a personal and professional profile in accordance with Post Registration Educational Practice (PREP)

- To promote and participate in multi-disciplinary assessment and treatment/care

- To maintain a therapeutic environment consistent with the wellbeing of service users, carers and staff

- To promote learning opportunities for staff working in the quadrant service

- To provide clinical, professional and managerial supervision to theCommunity Nurses (band 6) in the quadrant service. Whilst also ensuring other profession specific supervision is in place for other disciplines in conjunction with managerial supervision.

- To have in depth knowledge of the Mental Health Act 1983, the code of practice and the Mental Capacity Act to ensure their effective application by the inpatients service staff.

LEADERSHIP AND STAFF MANAGEMENT RESPONSIBILITY

- To have continuing responsibility for the assessment of care needs, thedevelopment, implementation and evaluation of care

- To ensure effective clinical and environmental risk management approaches are in place

- To ensure effective management of skill mix, absences, leave, recruitment and retention of staff

- To participate in the on-call rota

- To ensure all staff receive their annual Personal Development Plan (PDP) and regular supervision, in accordance with Trust policy

- To annually review the quadrant based service and update operational policies to reflect the changing needs of the service in conjunction with the Mental Health Services for Older People Management team.

- To ensure the staff are up to date with all of their mandatory trainingrequirements.

Person Specification

KNOWLEDGE, TRAINING AND EXPERIENCE

Essential

• RNMH/RNLD/RMN/OT/SW
• Degree with experience of post graduate level study or the equivalent experience
• ENB 998/Mentorship If applicable to profession
• evidence of management or leadership development
• NMC / HCPC

Desirable

• Dual SW and Nursing qualification
• Education to Master Level

AREAS OF EXPERIENCE AND KNOWLEDGE

Essential

• Management of staff in a multiprofessional setting
• Minimum of three years post registration experience, two of which must be as a band 6
• Detailed awareness of issues including - legislation, DoH guidance, NPSA, PEAT, CQC, NHSLA, Mental Health Act and Mental Capacity Act including an understanding of standards, dementia, physical health
• Ability to provide clinical supervision, appraisal, preceptorship and staff support methods
• Knowledge in current developments in mental health

Desirable

• Experience of working in other care settings
• Safeguarding Adults investigation leadership skills

COMMUNICATION SKILLS

Essential

• Recognizes and reflects on barriers to effective communication, modifying communication in response
• De escalation in managing verbal aggression of disturbed service users
• Keeps accurate and complete records and communication consistent with legislation, policies and procedures
• Demonstrate good verbal presentation skills
• Ability to chair meetings effectively
• Excellent communicator

ANALYTICAL SKILLS

Essential

• Demonstrate good decision making skills
• Flexible and responsive approach to care
• Knowledge and ability to positively manage change
• Ability to identify and manage changes to clinical risks
• Ability to produce reports e.g. related to complaints, investigations, SIs, audits etc
• Able to manage a budget effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Saffron Ground

Ditchmore Lane

Stevenage

SG1 3LJ

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)