Job summary
The Clinical Community Matron for the West ACMHS is a senior nursing leader who provides expert clinical and professional guidance across designated community services. Reporting to the Head of Nursing the Matron plays a pivotal role in driving the delivery of safe, effective, and compassionate care through strong clinical leadership, high visibility, and direct support to nursing teams and multidisciplinary colleagues. As the professional and quality lead for nursing within their specialist area, the Matron ensures that care is consistently delivered to the highest standard, in alignment with Trust values and national guidelines. This includes maintaining a safe and clean environment, promoting infection prevention and control best practices, and ensuring that service users are treated with dignity, respect, and cultural sensitivity. Working closely with clinical nurse specialists, team leaders, service managers, and the wider senior leadership team, the Matron promotes excellence in clinical care and fosters a culture of accountability, inclusivity, and continuous improvement. The Matron is instrumental in identifying and addressing gaps in care and service delivery, leading on initiatives that enhance patient outcomes, experience, and confidence in community services.
Main duties of the job
The Clinical Community Matron provides strong clinical and professional leadership across multidisciplinary teams, ensuring high standards of person-centred nursing care, infection prevention, and service quality in line with professional and Trust standards. They act as a visible and accessible leader, overseeing safe, effective, and compassionate care delivery while promoting environments that are clean, well-maintained, and conducive to healing. The Matron is responsible for staff development, supervision, and supporting continuous improvement through audit, clinical effectiveness, and shared learning. They champion service user involvement, handle concerns and complaints constructively, and contribute to strategic planning, policy development, and service transformation through a culture of collaboration, accountability, and learning.
About us
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
Job description
Job responsibilities
Certainly. Below is a detailed yet concise job description and main responsibilities for the Clinical Community Matron, aligned with the summary you've provided:
Job Description: Clinical Community Matron Job Purpose:The Clinical Community Matron provides expert clinical and professional leadership across community-based services, ensuring the delivery of safe, effective, person-centred care. Working closely with multidisciplinary teams (MDTs), the Matron upholds professional standards, supports staff development, and leads quality improvement initiatives. They act as a visible and accessible senior nurse leader, ensuring care environments are clean, safe, and well-managed, and that service user involvement is embedded in all aspects of care planning and delivery.
Main Responsibilities: 1. Clinical and Professional Leadership
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Lead and support clinical teams, including Clinical Nurse Specialists, Team Leaders, and MDT members, to deliver high standards of nursing care.
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Act as a role model for professional practice, demonstrating accountability, compassion, and a commitment to continuous improvement.
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Ensure visibility within clinical areas, providing guidance, support, and immediate intervention when necessary.
2. Quality and Safety
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Ensure high-quality care through effective monitoring, clinical audits, and implementation of evidence-based practice.
-
Lead on infection prevention and control, environmental cleanliness, and risk management in line with Trust policies and regulatory standards.
-
Support the development and use of tools to evaluate and improve the quality of nursing care.
3. Workforce Development and Supervision
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Provide clinical supervision, mentorship, and performance management for registered and non-registered staff.
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Identify training needs, support personal development plans, and evaluate the impact of learning on practice and outcomes.
-
Monitor professional standards through regular appraisal, supervision, and staff engagement.
4. Patient and Public Involvement
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Promote service user and carer involvement in all aspects of care, ensuring feedback informs service improvements.
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Support the resolution of concerns and complaints promptly, with empathy and professionalism.
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Work collaboratively with the Inclusion and Experience teams to enhance patient experience and equity of access.
5. Strategic and Service Development
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Contribute to the planning and delivery of service improvements, business plans, and policy development.
-
Provide senior nursing input to divisional forums and represent nursing in operational and quality discussions.
-
Support a culture of continuous quality improvement and shared learning across services.
6. Governance and Compliance
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Ensure nursing practice complies with NMC standards and Trust-wide governance frameworks.
-
Participate in incident reviews, lead learning from events, and implement changes to improve safety and effectiveness.
-
Monitor compliance with statutory, regulatory, and internal standards.
Job description
Job responsibilities
Certainly. Below is a detailed yet concise job description and main responsibilities for the Clinical Community Matron, aligned with the summary you've provided:
Job Description: Clinical Community Matron Job Purpose:The Clinical Community Matron provides expert clinical and professional leadership across community-based services, ensuring the delivery of safe, effective, person-centred care. Working closely with multidisciplinary teams (MDTs), the Matron upholds professional standards, supports staff development, and leads quality improvement initiatives. They act as a visible and accessible senior nurse leader, ensuring care environments are clean, safe, and well-managed, and that service user involvement is embedded in all aspects of care planning and delivery.
Main Responsibilities: 1. Clinical and Professional Leadership
-
Lead and support clinical teams, including Clinical Nurse Specialists, Team Leaders, and MDT members, to deliver high standards of nursing care.
-
Act as a role model for professional practice, demonstrating accountability, compassion, and a commitment to continuous improvement.
-
Ensure visibility within clinical areas, providing guidance, support, and immediate intervention when necessary.
2. Quality and Safety
-
Ensure high-quality care through effective monitoring, clinical audits, and implementation of evidence-based practice.
-
Lead on infection prevention and control, environmental cleanliness, and risk management in line with Trust policies and regulatory standards.
-
Support the development and use of tools to evaluate and improve the quality of nursing care.
3. Workforce Development and Supervision
-
Provide clinical supervision, mentorship, and performance management for registered and non-registered staff.
-
Identify training needs, support personal development plans, and evaluate the impact of learning on practice and outcomes.
-
Monitor professional standards through regular appraisal, supervision, and staff engagement.
4. Patient and Public Involvement
-
Promote service user and carer involvement in all aspects of care, ensuring feedback informs service improvements.
-
Support the resolution of concerns and complaints promptly, with empathy and professionalism.
-
Work collaboratively with the Inclusion and Experience teams to enhance patient experience and equity of access.
5. Strategic and Service Development
-
Contribute to the planning and delivery of service improvements, business plans, and policy development.
-
Provide senior nursing input to divisional forums and represent nursing in operational and quality discussions.
-
Support a culture of continuous quality improvement and shared learning across services.
6. Governance and Compliance
-
Ensure nursing practice complies with NMC standards and Trust-wide governance frameworks.
-
Participate in incident reviews, lead learning from events, and implement changes to improve safety and effectiveness.
-
Monitor compliance with statutory, regulatory, and internal standards.
Person Specification
Qualifications
Essential
- Registered Nurse on NMC register
- Educated to Master's degree or currently working towards a Master's degree
- Evidence of continuing personal and professional development
- Leadership course evident or working towards
- Mentorship course
Experience
Essential
- Wide knowledge of developments in the NHS impacting on the Trust, including comprehensive understanding of current NHS initiatives and targets
Desirable
- Accreditation (CQC, AIMS) and revalidation knowledge and experience
Person Specification
Qualifications
Essential
- Registered Nurse on NMC register
- Educated to Master's degree or currently working towards a Master's degree
- Evidence of continuing personal and professional development
- Leadership course evident or working towards
- Mentorship course
Experience
Essential
- Wide knowledge of developments in the NHS impacting on the Trust, including comprehensive understanding of current NHS initiatives and targets
Desirable
- Accreditation (CQC, AIMS) and revalidation knowledge and experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
