Hertfordshire Partnership University NHS Foundation Trust

Psychological Administrator

The closing date is 23 July 2025

Job summary

We are looking for a motivated and driven individual who will contribute to the provision of comprehensive, professional and effective administrative services for the psychological therapies staff in EPMHS based at Prospect House, Watford

You will provide support to the psychological therapies staff with day to day secretarial tasks. You will need to demonstrate the ability to prioritise workload, using initiative and mature judgement in decision making, whilst ensuring clear communication within the team.

You should enjoy and work well within a team, maintaining a positive, professional and calm approach. Excellent IT skills, a good working knowledge of all Microsoft Office applications. Attention to detail is essential together with accurate data input and typing skills.

Main duties of the job

You will need to demonstrate the ability to prioritise workload, using initiative and mature judgement in decision making, whilst ensuring clear communication within the team.

You will be required to work independently and apply a high degree of confidentiality to all of their work, whilst ensuring clear communication with the department and their colleagues. To undertake non-routine duties without direct supervision, working within broad procedural guidelines.

You should be able to demonstrate the ability to work well within a team, prioritise and manage own workload and be proactive whilst maintaining a positive, professional and calm approach. Excellent IT skills, a good working knowledge of all Microsoft Office including Microsoft Excel applications and accurate copy and typing is essential.

This is a very busy role responsible for all aspects of note taking and administration and will involve service user contact, so good interpersonal skills are required.

About us

Hertfordshire Partnership University NHS Foundation Trustare one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission

Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

About us - Hertfordshire NHS Partnership Trust

Heard. Respected. Included. Together, we help people with mental ill-health, learning disabilities and autism to live life to the fullest. We work throughout Hertfordshire, Buckinghamshire, Norfolk...https://www.hertsnhsgreattogether.co.uk/

Date posted

09 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum, pro rata (Inclusive of 5% HCAS)

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

367-ACMS-9440-A

Job locations

Prospect House Watford, WD17 3XE

Peace Drive

Watford

WD17 3XE

Job description

Job responsibilities

To be highly proficient in the skill of note taking

Responsibility for ensuring all correspondence is accurately and appropriately presented using current methodologies and medical terminology used by the team.

To be highly skilled and experienced in the full range of secretarial work practices, software programmes, and specialised functional terms.

To use proficient internet skills to access, search and retrieve data relevant to team.

To use knowledge, and experience to meet the needs of the teams by completing non-routine tasks on a daily basis.

To update skills as necessary and attend mandatory training

To demonstrate excellent IT skills, a good working knowledge of all Microsoft Office applications and accurate typing is essential.

Ensure flexible approach to work and be able/willing to travel to other sites using own car within North Herts to take notes, if necessary.

To access and update patient records using Paris database, although training will be provided.

For a more detailed description, please see attached JD and PS.

Job description

Job responsibilities

To be highly proficient in the skill of note taking

Responsibility for ensuring all correspondence is accurately and appropriately presented using current methodologies and medical terminology used by the team.

To be highly skilled and experienced in the full range of secretarial work practices, software programmes, and specialised functional terms.

To use proficient internet skills to access, search and retrieve data relevant to team.

To use knowledge, and experience to meet the needs of the teams by completing non-routine tasks on a daily basis.

To update skills as necessary and attend mandatory training

To demonstrate excellent IT skills, a good working knowledge of all Microsoft Office applications and accurate typing is essential.

Ensure flexible approach to work and be able/willing to travel to other sites using own car within North Herts to take notes, if necessary.

To access and update patient records using Paris database, although training will be provided.

For a more detailed description, please see attached JD and PS.

Person Specification

Qualifications

Essential

A good standard of education to secondary level.
Advanced IT skills
Experience of working in an office environment
At least 2 years' experience of note taking (shorthand not required)

Desirable

NVQ3/RSA3 OR equivalent experience.

Skills

Essential

Microsoft Office/Word/Excel/Outlook Packages
Ability to organise and prioritise own workload.
To be proficient in diary management.
To record and transcribe notes, either by hand or on a laptop in meetings.
Maintain a filing system, both paper and computerised systems.

Desirable

Experience of working in NHS or healthcare setting.
Knowledge of medical terminology.

Person Specification

Qualifications

Essential

A good standard of education to secondary level.
Advanced IT skills
Experience of working in an office environment
At least 2 years' experience of note taking (shorthand not required)

Desirable

NVQ3/RSA3 OR equivalent experience.

Skills

Essential

Microsoft Office/Word/Excel/Outlook Packages
Ability to organise and prioritise own workload.
To be proficient in diary management.
To record and transcribe notes, either by hand or on a laptop in meetings.
Maintain a filing system, both paper and computerised systems.

Desirable

Experience of working in NHS or healthcare setting.
Knowledge of medical terminology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Prospect House Watford, WD17 3XE

Peace Drive

Watford

WD17 3XE

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Prospect House Watford, WD17 3XE

Peace Drive

Watford

WD17 3XE

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)