Job summary
The postholder will work as part of a dynamic team in delivering an effective service supporting the Programme Manager, SROs and the project team to deliver the priorities set out in the Long-Term Plan and the Community Mental Health Framework.
The postholder will operate in a highly organised manner, providing administrative, organisational, planning and analytical support to a wide range of improvement projects as part of the programme and Trust wide.
The role is to provide project management support to dedicated workstreams, the role will be a flexible resource that will be deployed according to business priorities and portfolio change.
The role will be able to provide key aspects of project management and delivery for the project/programme, including progress reporting, risk and issue management, managing the relevant programme delivery team's business support function, developing and maintaining the team's project or programme scope, PID and plan.
The post holder will support programmes to ensure that their work activities are planned and managed effectively for successful delivery.
All staff must comply with the Trust's Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.
Main duties of the job
The Band 6 Project Manager will support the Adult Community Services Strategy and Transformation Programme by leading the day-to-day management of assigned workstreams across four key transformation priorities. This includes maintaining accurate project documentation, organising and facilitating meetings, managing risk and issue logs, and tracking progress against milestones. The role involves analysing data to support impact measurement and benefits realisation, contributing to the development and review of metrics. The postholder will proactively identify and mitigate risks, ensure timely reporting to governance groups, and work flexibly across the programme portfolio to support a range of improvement initiatives in line with evolving business needs.
About us
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 4000 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.
The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?
Job description
Job responsibilities
This is a new role and the requirements will evolve alongside the developing organisational culture. Duties and responsibilities will include:
Supporting the strategic and operational delivery of the objective of the CMHT programme as set out in the Long-term Plan and the Community Transformation Framework.
Show expertise in best practice change and project management methodologies and support transformational change in Hertfordshire, assisting alignment across the system
Demonstrate flexibility and support programmes and projects where necessary
Engage with stakeholders to achieve a common purpose and realise mutual benefits
Support successful project/programme activities including development of programme boards and ensure secretariat arrangements function
Provide expertise in managing the business support function, including developing and managing the teams business plan, progress and reporting risk and issue management
Manage regional and national returns, including planning and workforce returns as appropriate
Develop and implement a content management system to ensure information is properly managed and best practice is shared across the team, SBU and the wider NHS organisation
Take a role in the coordination of training & development activities across the team if required
Provide oversight and management of programme/team budgets as necessary.
Be a champion for best practice, learning from experience and from others, supporting the spread of innovation within the organisation
Preparing, analysing and presenting complex data and information; pattern and trend analysis, identifying variation, supporting services to understand what they are seeing
Management of a risk and issues tracking mechanism and the resolution and escalation processes.
To act as a champion for experts by experience and their interests and involve the public and those with lived experience in co-production and delivery of key projects.
Job description
Job responsibilities
This is a new role and the requirements will evolve alongside the developing organisational culture. Duties and responsibilities will include:
Supporting the strategic and operational delivery of the objective of the CMHT programme as set out in the Long-term Plan and the Community Transformation Framework.
Show expertise in best practice change and project management methodologies and support transformational change in Hertfordshire, assisting alignment across the system
Demonstrate flexibility and support programmes and projects where necessary
Engage with stakeholders to achieve a common purpose and realise mutual benefits
Support successful project/programme activities including development of programme boards and ensure secretariat arrangements function
Provide expertise in managing the business support function, including developing and managing the teams business plan, progress and reporting risk and issue management
Manage regional and national returns, including planning and workforce returns as appropriate
Develop and implement a content management system to ensure information is properly managed and best practice is shared across the team, SBU and the wider NHS organisation
Take a role in the coordination of training & development activities across the team if required
Provide oversight and management of programme/team budgets as necessary.
Be a champion for best practice, learning from experience and from others, supporting the spread of innovation within the organisation
Preparing, analysing and presenting complex data and information; pattern and trend analysis, identifying variation, supporting services to understand what they are seeing
Management of a risk and issues tracking mechanism and the resolution and escalation processes.
To act as a champion for experts by experience and their interests and involve the public and those with lived experience in co-production and delivery of key projects.
Person Specification
Interview, Application, Presentation
Essential
- Educated to degree level, preferably in a relevant subject (e.g. management, business, statistics, mental health etc.), or equivalent experience
- Qualification in business analysis, or equivalent experience
- Project Management Practitioner qualification (e.g. PRINCE2, Agile etc.)
- Reasonable willingness to develop knowledge of project management and continuous quality improvement methodologies (e.g. PRINCE2, IHI Model for Improvement, Lean, Six Sigma, etc.)
- Experience of contributing to positive change within a service delivery function
- Appreciation of the service user and carer perspectives in mental health
- Excellent communication and interpersonal skills ; able to work collaboratively with a wide range of staff
- Ability to develop partnerships with staff, working towards agreed common goals
- Excellent verbal and written presentation skills; able to clearly and concisely communicate issues, ideas and concepts including in meetings and other forums
- Ability to communicate the purpose of and how to use simple improvement techniques to staff across the Trust
- Ability to analyse complex situations requiring interpretation and / or consideration of a range of factors
- Strong analytical and mathematical reasoning skills. Able to understand, evaluate and present complex data
- Strong IT skills; highly proficient in the use of MS Office (including Excel, Word and PowerPoint) and other packages and able to understand how the use of technology can support and deliver Quality Improvement
- Ability to keep accurate written and electronic records
- Ability to undertake regular travel from office-to-office Trust-wide (Hertfordshire, Essex, Norfolk, Buckinghamshire)
- Ability to concentrate for long periods - e.g. when analysing data or developing plans
- Ability to operate on own initiative within identified boundaries
- Excellent organisational skills; able to regularly deliver to time and quality
- Able to work flexibly to achieve objectives and to remain motivated if short term successes are not apparent
- Able to work under significant pressure of timescales and quality requirements
- Ability to adapt to an unpredictable work pattern, balancing competing demands
- Providing support and motivating members of the team
- Awareness of the principles of anti-discriminatory practice and a mindset that seeks to ensure that service users from minority groups receive at least equal benefit from Quality Improvements
Desirable
- Car driver, access to a car (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)
Person Specification
Interview, Application, Presentation
Essential
- Educated to degree level, preferably in a relevant subject (e.g. management, business, statistics, mental health etc.), or equivalent experience
- Qualification in business analysis, or equivalent experience
- Project Management Practitioner qualification (e.g. PRINCE2, Agile etc.)
- Reasonable willingness to develop knowledge of project management and continuous quality improvement methodologies (e.g. PRINCE2, IHI Model for Improvement, Lean, Six Sigma, etc.)
- Experience of contributing to positive change within a service delivery function
- Appreciation of the service user and carer perspectives in mental health
- Excellent communication and interpersonal skills ; able to work collaboratively with a wide range of staff
- Ability to develop partnerships with staff, working towards agreed common goals
- Excellent verbal and written presentation skills; able to clearly and concisely communicate issues, ideas and concepts including in meetings and other forums
- Ability to communicate the purpose of and how to use simple improvement techniques to staff across the Trust
- Ability to analyse complex situations requiring interpretation and / or consideration of a range of factors
- Strong analytical and mathematical reasoning skills. Able to understand, evaluate and present complex data
- Strong IT skills; highly proficient in the use of MS Office (including Excel, Word and PowerPoint) and other packages and able to understand how the use of technology can support and deliver Quality Improvement
- Ability to keep accurate written and electronic records
- Ability to undertake regular travel from office-to-office Trust-wide (Hertfordshire, Essex, Norfolk, Buckinghamshire)
- Ability to concentrate for long periods - e.g. when analysing data or developing plans
- Ability to operate on own initiative within identified boundaries
- Excellent organisational skills; able to regularly deliver to time and quality
- Able to work flexibly to achieve objectives and to remain motivated if short term successes are not apparent
- Able to work under significant pressure of timescales and quality requirements
- Ability to adapt to an unpredictable work pattern, balancing competing demands
- Providing support and motivating members of the team
- Awareness of the principles of anti-discriminatory practice and a mindset that seeks to ensure that service users from minority groups receive at least equal benefit from Quality Improvements
Desirable
- Car driver, access to a car (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
